--- description: Learn how Whatfix can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Whatfix. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Whatfix Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/1627/digital-adoption-platform/software) > [Whatfix](/software/101353/whatfix) # Whatfix Canonical: https://www.getapp.co.uk/software/101353/whatfix Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/101353/whatfix?page=2) > Whatfix helps enterprises control, accelerate, and optimize software adoption to drive measurable business outcomes from their technology investments. > > Verdict: Rated **4.6/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Whatfix Shorten time-to-proficiency with guided execution, self-service support, and pre-production simulation training. Reduce dependency on classrooms, PDFs, and ticket queues Scale enablement across roles, regions, and business units Standardize “approved path” execution for critical workflows Reinforce policies, required steps, and correct data entry in the flow of work Operate enablement with approvals, QA, release discipline, and change control Eliminate errors and deflect support tickets Measure workflow completion, errors, drop-offs, and cohort variance Closed-loop system that analyzes user behavior/product analytics to identify areas to target with in-app guidance and to optimize workflows. Tie interventions to outcome metrics and show movement over time Create an executive scorecard that survives finance scrutiny ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 77 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Whatfix - **Location**: San Jose, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Danish, English, French, German, Hebrew, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Thai, Traditional Chinese, Ukrainian, Vietnamese - **Available Countries**: Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan and 31 more ## Features - API - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Workflow - Asynchronous Learning - Audience Targeting - Behaviour Tracking - Built-in Course Authoring - CRM - Change Management - Change Planning - Cohort Analysis - Collaboration Tools - Communication Management - Compliance Management - Content Creation ## Integrations (24 total) - Bullhorn ATS & CRM - Confluence - Cornerstone LMS - Freshdesk - Fullstory - Google Sheets - Intercom - Jira - Microsoft Entra ID - Microsoft Excel - Microsoft Power BI - Moodle - Okta - Oracle Fusion Cloud ERP - SAP SuccessFactors HCM ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Digital Adoption Platforms](https://www.getapp.co.uk/directory/1627/digital-adoption-platform/software) ## Related Categories - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) - [Training Software](https://www.getapp.co.uk/directory/266/training/software) - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) - [Onboarding Software](https://www.getapp.co.uk/directory/730/onboarding/software) ## Alternatives 1. [Product Fruits](https://www.getapp.co.uk/software/2048058/product-fruits) — 4.7/5 (89 reviews) 2. [VisualSP](https://www.getapp.co.uk/software/2049371/visualsp) — 4.9/5 (22 reviews) 3. [Pendo](https://www.getapp.co.uk/software/107315/pendo-platform) — 4.5/5 (238 reviews) 4. [Rocketlane](https://www.getapp.co.uk/software/2049399/rocketlane) — 4.7/5 (127 reviews) 5. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (990 reviews) ## Reviews ### "Great customer services, little bit of a learning curve" — 5.0/5 > **Frank** | *9 May 2017* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Does everything we need Walkthroughs and customizations are great Simple interface Multiple formats to export your flows into for training End-user experience is very direct The support staff has been a great resource in getting us up and running\! ----- ### "I am the Training and Content Development Manager for a Software Company and Whatfix made our Software easier to manage." — 5.0/5 > **Verified Reviewer** | *24 April 2017* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I like about Whatfix is the ease of use and can make a walk through in just a few minutes and out to the user to use. More complex integrations required me to contact Whatfix support (Sneha is the greatest\!\!\!) and they have been able to guide me through any issues i have ran into. > > **Cons**: If i have to come up with any Cons about Whatfix i would say the Integrations table is getting harder to manage. Reason for this is that my software is vary versatile and users use our software differently and I have to create custom Walk Through's for each. It has taken me a while to manage the Integration portion but Whatfix has been very patient and helpful every step of the way. ----- ### "Good Support from Tech team" — 4.0/5 > **Vo** | *16 May 2017* | Internet | Recommendation rating: 7.0/10 > > **Pros**: It helps our business easier which guide our customer step by step to understand the system. Our users get understand quickly with our tool. > > **Cons**: We still need more development to make the feature is work well and more friendly to users. This should be fixed. ----- ### "Incredible product. Phenomenal support." — 5.0/5 > **Verified Reviewer** | *19 June 2017* | Recommendation rating: 10.0/10 > > **Pros**: What is there not to like\! Within a few hours of downloading the trial, we were able to create several work-throughs to demo to our team. Customer Representatives have been and continue to be a huge factor in implementing and supporting those work-throughs for self-helps, pop-ups, and tasks. They have been insanely accessible and accommodating, regardless of how simple or technical our questions have been. They have fielded questions from every stakeholder in determining if this is product meets our strategy. They, along with the product, have impressed each of our department's heads who have had interaction. They are more than a support team, they feel very much like co-workers......and even friends. The above-mentioned features really stand out, however, one of the determining factors is the ability to export/embed the work-throughs as a slide show, PDF, or video. These will be instrumental for our training department, help center, analytics, QA, development and testing departments. > > **Cons**: There are a few enhancements that we are hopeful will be integrated into Whatfix, such as text only helps that can be integrated into Self-Help. ----- ### "Whatfix is a great online learning tool powered by an extremely dedicated and service-oriented team\!" — 5.0/5 > **Verified Reviewer** | *2 March 2018* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.. leaves us a bit in awe here in Western Europe. We are not used to such a good service anymore\! Also, releases come in very short cycles. The product team is very open to suggestions by clients and tries to implement them very quickly. > > **Cons**: Whatfix still lacks some in-depth styling customisations but these are already on the roadmap so they will be available shortly. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/101353/whatfix?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/101353/whatfix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data