Peek Pro
About Peek Pro
Peek Pro is an online booking solution designed for rental, tour operators, and other experience-based businesses. The platform assists operators in increasing bookings through intelligent upselling features and capturing lost sales opportunities without any additional effort. It provides access to various resellers and helps teams manage all ticket sales from a centralized system.
Peek Pro focuses on creating seamless guest interactions from the booking stage to the experience itself. It offers automated reminders, self-rescheduling options, and timely review requests to ensure a positive end-to-end experience for customers. By providing a convenient and engaging experience, Peek Pro helps in building loyal customer relationships.
Peek Pro offers connectivity with popular travel platforms, such as Expedia, Viator, and GetYourGuide, allowing operators to reach a wider audience. The platform also provides mobile apps for iOS and Android, enabling operators to manage their business on-the-go.
Key benefits of Peek Pro
Images
Not sure about Peek Pro?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Acuity Scheduling
PayPal
Setmore
Wherewolf
Reviews
Already have Peek Pro?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A wonderful Tour operator software
Reviewed on 07/01/2023
Peek is simple to use. They provide excellent customer support, which was very helpful when I was...
Peek is simple to use. They provide excellent customer support, which was very helpful when I was switching from my previous online booking provider.
Pros
I'm from India , and we searched for a tour operator software that would accommodate our trips and allow for quick and simple payment. As you are aware, it can be challenging to create a dependable system for our clients in our area. It was difficult for us here. No customers are expressing a desire to go, particularly to Wayanad. We chose Peek Pro because it is dependable, allows us to change the details of our tours in real time, pays us once the tours are completed, is actively developing new features that we can use in our company, and—most importantly—is run by people.. Having a decent tool to advertise our firm is a relief as we are now moving toward having a greater ROI.
Cons
Taxes are already included in the cost of our trips and rentals. But only put their fees in the "Taxes and Fees" section after that. I'm just being nitpicky when I say that I believe the checkout should be improved. The complexity of some of the screens varies, although not significantly.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Peek Pro for a Treck and Hikeing company
Reviewed on 04/01/2024
Pros
It was incredibly easy to use program with an awesome onboarding team. we where up and running in 2 weeks!! This software saves takes the headache out of scheduling. From a built in texting, emailing, and payment processing.
Cons
As with any software that is mostly pre packaged the amount of customization can feel limiting, but in the end was way more robust than I first expected.
Alternatives Considered
FareHarborReasons for Switching to Peek Pro
the services provided like the texting service, as well as the design elements made me fell like Peek Pro would be the better option for us.- Industry: Fishery
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
NO Customer Service/ Always down!
Reviewed on 18/03/2024
Dissapointed and it will take alot to get us to remain a customer. I just hope others get to read...
Dissapointed and it will take alot to get us to remain a customer. I just hope others get to read this. But i doubt it because they redirect all negative reviews to make themselves look good.
Pros
Peek pro used to be amazing. Those days are gone. Customer service is non existent.
Cons
Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind other tecnology.
Response from Peek Travel
Hi Wendy, we appreciate you bringing these issues to our attention. We're sorry to hear that Peek Pro hasn't met your expectations. Your feedback is crucial in helping us identify areas for improvement. Don't hesitate to get in touch with our support team at [email protected], and we'll do our best to address your concerns promptly.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple Bicycle rental platform
Reviewed on 30/01/2024
Peek Pro basically set it up behind sense. Not much for me to till the onboarding and learning...
Peek Pro basically set it up behind sense. Not much for me to till the onboarding and learning part. Everything was expanded and understandable. Our onboarding person kept on us during the two week process to double check and triple check that we were comfortable this it all.
Pros
Simplicity, designed with our exact needs.
Cons
There is not much to not like. Maybe not have a direct account manager, but it hasn't been a big issue.
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excited to use Peek!
Reviewed on 21/02/2024
Pros
I just setup my business with Peek, and the onboarding supper I received from [sensitive content hidden] has been exceptional! Very grateful to work with a responsive company and excited to see how this platform helps us with our booking operations!
Cons
I put in a bunch of feature requests w/ [sensitive content hidden] that I'd love to have reviewed!
Response from Peek Travel
Hi Lilia, glad to hear you're pleased with the onboarding received from our account manager. We are delighted to work with you as well.
Peek Pro FAQs
Below are some frequently asked questions for Peek Pro.Q. What type of pricing plans does Peek Pro offer?
Peek Pro offers the following pricing plans:
- Free Trial: Not Available
Please contact Peek Travel for pricing details.
Q. Who are the typical users of Peek Pro?
Peek Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Peek Pro support?
Peek Pro supports the following languages:
English, Spanish
Q. Does Peek Pro support mobile devices?
Peek Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Peek Pro integrate with?
Peek Pro integrates with the following applications:
Braintree, Constant Contact, Dropbox Business, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Workspace, Mailchimp, Meta for Business, PayPal, QuickBooks Online, Square Payments, Squarespace, Stripe, SurveyMonkey, TikTok, Twitter/X, Wix, WordPress, Xero, Zapier, Zendesk Suite, Zoho CRM
Q. What level of support does Peek Pro offer?
Peek Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Peek Pro.
Online Booking Systems
