Planyo

Flexible online booking and reservation system

4.6 /5 (25 reviews) Write a Review!

Planyo Overview

What is Planyo?

Our company was founded in 1997 in Switzerland and we have a long experience in creating professional software solutions that you can trust. Thanks to its strong multilingual support, Planyo is used worldwide by all kinds of businesses taking online reservations with a wide variety of resources offered for rental.

The planyo online booking system is used, amongst others, by businesses offering vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets or any other bookings you could imagine.
If you work with a very large infrastructure, you can also group a number of single planyo sites into a meta site.

The first 30 days are always free with no obligations and no need to enter your credit card number. Our technical support is free. If you don’t like what you see after the trial, move on to another solution. We never require long-term commitment, before or after the trial.

Planyo uses very secure and redundant infrastructure from the market leader Amazon AWS. Our service will be available even when an entire datacenter goes down.

Planyo Overview

Pricing

Starting from
€22.00/month

Pricing options

Free Trial
Subscription
Value for money

We have 2 pricing models: PRO based on a monthly subscription (price starts at 23 CHF/month and depends on the number of resources) and PRO-COMM based on commissions for customer-made reservations (1% - 1.5% and not charged for admin-entered bookings). You can freely switch between the two models. Off-season months are free. Technical support is also free.


Planyo Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, German, Italian, Polish, Spanish

Media

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Planyo video Planyo screenshot: Android and iPhone apps Planyo screenshot: One of Planyo samples - standard integration with a search widget and resource listing Planyo screenshot: One of Planyo samples - default booking form Planyo screenshot: Quick setup - configuration page (part 1) Planyo screenshot: Quick setup - configuration page (part 2) Planyo screenshot: Quick setup - easily set your availability for each time unit Planyo screenshot: Quick setup - schedule Planyo screenshot: Advanced UI - Activity overview Planyo screenshot: Advanced UI - with over 40 possible pricing rule types your can enter your pricing however complex it may be

Planyo Reviews for UK Users

Planyo Reviews for UK Users

Overall rating
4.6
/
5
Excellent
16

Very good
8

Average
1

Poor
0

Terrible
0

Value for Money
4.6
Features
4.4
Ease of Use
3.9
Customer Support
4.5
96% recommended this app
Verified Reviewer

A must-have for any type of rental business.


Greg D.

An extremely powerful software suite with endless integration and customization potential.

A highly customizable booking engine and channel manager with resource-specfic credit-card merchant account processing.
Seamless and professional automated customer notifications.
Powerful and dynamic pricing.


Ben H.

its okay, bummer there is a 9hr time difference


Sven M.

More features than expected

Due to Corona only two of our snooker tables currently can be used. Therefore we needed a tool to make reservations for the tables. Integration into our Joomla website took me 5 min, the configuration about 1 h. Absolutely perfect!


Erik S.

A powerful rental software that nearly can handle everything

The experience is solid, good. We did not find better rental software fitting our needs.


Verified Reviewer
Company size: 501-1,000 Employees

A must-have for any type of rental business.

Used Weekly for 1-5 months
Reviewed on 15/05/2018
Review Source: Capterra

Pros

This software is extremely customizable for any type of rental, whether it's a tangible item (e.g., renting cameras to the public) or a service (e.g., managing a vacation rental). The customer service is also excellent and support tickets are always answered very quickly.

Cons

Sometimes the software is actually too complicated and I find it difficult to navigate amongst different item management screens. At times I'm worried that I'm editing more than one item when I don't want to be, or in other instances I do want changes to apply globally but it can be tough to figure out how to do that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Greg D.
Industry: Hospitality
Company size: 2-10 Employees

An extremely powerful software suite with endless integration and customization potential.

Used Daily for 2+ years
Reviewed on 13/07/2017
Review Source: Capterra

A highly customizable booking engine and channel manager with resource-specfic credit-card merchant account processing.
Seamless and professional automated customer notifications.
Powerful and dynamic pricing.

Pros

The notification system is extremely powerful, and the numerous plugins for channel managing provide peace of mind over double-bookings.
A unique feature is the possibility of having one merchant account per resource for credit-card processing.
The system is reasonably priced and modular.

Cons

Reporting engine is lacklustre. The standard user interface is overly complicated. Although the pricing engine is powerful, there's no way of easily displaying prices without manually entering start/end dates/times.
Integration according to our specfic needs was complex and required a third-party.
A couple of unanounced system changes were made with a business impact.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Ben H.
Industry: Sporting Goods
Company size: 2-10 Employees

its okay, bummer there is a 9hr time difference

Used Daily for 1+ year
Reviewed on 14/07/2017
Review Source: Capterra

Pros

it works for the most part and bummer.

Cons

not user-friendly... I've put in 3 support tickets in the last week per the same topic and haven't hear back

Response from Xtreeme

Hi Ben,

All your tickets have been answered, please check your spam box as most likely our replies end up marked as spam. Thanks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Sven M.
Industry: Sports
Company size: 13-50 Employees

More features than expected

Used Daily for Free Trial
Reviewed on 08/05/2020
Review Source: Capterra

Due to Corona only two of our snooker tables currently can be used. Therefore we needed a tool to make reservations for the tables. Integration into our Joomla website took me 5 min, the configuration about 1 h. Absolutely perfect!

Pros

Just integrated the system in our snooker website (Joomla) for reservations the snooker tables (in times of Corona).
I was really surprised, how easy the Joomla integration worked. And there are more helpful features available, than expected. Planyo turned out to be the perfect tool for us. U did a great job!

Cons

It was a little bit hard to find orientation in the admin area...

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Erik S.
Industry: Consumer Services
Company size: 2-10 Employees

A powerful rental software that nearly can handle everything

Used Daily for 2+ years
Reviewed on 19/02/2019
Review Source: Capterra

The experience is solid, good. We did not find better rental software fitting our needs.

Pros

Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo.

Cons

The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been.
We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 25 user ratings
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Planyo Pricing

Planyo Pricing

Starting from
€22.00/month
Free Trial
Subscription
Value for money

We have 2 pricing models: PRO based on a monthly subscription (price starts at 23 CHF/month and depends on the number of resources) and PRO-COMM based on commissions for customer-made reservations (1% - 1.5% and not charged for admin-entered bookings). You can freely switch between the two models. Off-season months are free. Technical support is also free.

We have 2 pricing models: PRO based on a monthly subscription (price starts at 23 CHF/month and depends on the number of resources) and PRO-COMM based on commissions for customer-made reservations (1% - 1.5% and not charged for admin-entered bookings). You can freely switch between the two models. Off-season months are free. Technical support is also free.

Value for Money
4.6/5
Based on 25 user ratings
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Planyo Features

Planyo Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Database
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.4/5
Based on 25 user ratings
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Categories

Additional information for Planyo

Additional information for Planyo

Key features of Planyo

  • Accept bookings in 27 languages, backend in 6 languages
  • Advanced reporting and data analysis
  • Any pricing model can be entered
  • Customer never leaves your website
  • Customers can add one-time or recurring products
  • Customers can modify or cancel their bookings
  • Dedicated free iPhone and Android apps for the admins
  • Easy integration with plugins for Wordpress, Joomla, Drupal
  • Extensive API for custom extensions
  • Freely designed booking form with extra items of any type
  • Many integrations such as Mailchimp, Google cal., accounting
  • Meta sites for large infrastructures or tourist areas
  • Printable invoices and extra documents as PDF attachments
  • Set up automated notifications by email and SMS
  • Shopping cart for reservation of multiple resources
  • Support for agents and multiple administrative roles
  • Support for mobile devices and responsive design
  • Synchronize with other calendars via iCal or dedicated apps
  • Use with over 30 online payment gateways
  • Vouchers, coupons, gift certificates, packages, bundles

Benefits

- Planyo is more flexible than any other online booking system and will work for even most demanding needs
- Advanced time management settings, will work whether you offer overnight, full day, hourly rentals or event tickets
- Very easy set-up and integration with your website via dedicated plugins or simple copy&paste of HTML code, white-labeled and fully customizable content (no iframes and you can edit both the templates and CSS)
- Great support for multiple languages (27 in the frontend and 6 in the backend), you can translate all your content and emails into any supported language
- Very flexible booking process: you decide at which point a resource becomes unavailable to other customers, when it's confirmed and how (payment in instalments or full, manual confirmation etc.), whether to use the shopping cart or additional products etc.
- No other booking system is as well integrated as planyo: there are integrations with over 30 payment systems, most popular CMSes and facebook, multiple accounting systems, contact and mailing list managers, accommodation sites (like Booking.com, TripAdvisor etc.), calendars (Google Calendar, iCal export and import)
- Great support for tablets and mobile devices, including dedicated apps for the admins, support for responsive frameworks such as bootstrap
- Extensive support for complex infrastructures with multiple independent owners, such as in case of tourist areas
- Multiple administrative roles, including external agents with custom commission rates. You can set permissions for different users and track their actions and email exchange with customers
- For more demanding needs we offer an API with webhooks

Planyo FAQs

Planyo FAQs

Below are some frequently asked questions for Planyo.

Q. What type of pricing plans does Planyo offer?

Planyo offers the following pricing plans:

Starting from: €22.00/month

Pricing model: Subscription

Free Trial: Available

We have 2 pricing models: PRO based on a monthly subscription (price starts at 23 CHF/month and depends on the number of resources) and PRO-COMM based on commissions for customer-made reservations (1% - 1.5% and not charged for admin-entered bookings). You can freely switch between the two models. Off-season months are free. Technical support is also free.

Q. What are the main features of Planyo?

Planyo offers the following features:

  • Accept bookings in 27 languages, backend in 6 languages
  • Advanced reporting and data analysis
  • Any pricing model can be entered
  • Customer never leaves your website
  • Customers can add one-time or recurring products
  • Customers can modify or cancel their bookings
  • Dedicated free iPhone and Android apps for the admins
  • Easy integration with plugins for Wordpress, Joomla, Drupal
  • Extensive API for custom extensions
  • Freely designed booking form with extra items of any type
  • Many integrations such as Mailchimp, Google cal., accounting
  • Meta sites for large infrastructures or tourist areas
  • Printable invoices and extra documents as PDF attachments
  • Set up automated notifications by email and SMS
  • Shopping cart for reservation of multiple resources
  • Support for agents and multiple administrative roles
  • Support for mobile devices and responsive design
  • Synchronize with other calendars via iCal or dedicated apps
  • Use with over 30 online payment gateways
  • Vouchers, coupons, gift certificates, packages, bundles

Q. Who are the typical users of Planyo?

Planyo has the following typical customers:

Small Business, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Planyo support?

Planyo supports the following languages:

English, French, German, Italian, Polish, Spanish

Q. What type of pricing plans does Planyo offer?

Planyo has the following pricing plans:

Subscription

Q. Does Planyo support mobile devices?

Planyo supports the following devices:

Android, iPhone

Q. What other apps does Planyo integrate with?

Planyo integrates with the following applications:

Authorize.net, G Suite, Google Analytics, Joomla, Mailchimp, PieSync, QuickBooks Online, Stripe, Wordpress, Xero

Q. What level of support does Planyo offer?

Planyo offers the following support options:

FAQs, Online Support, Phone Support