Namely
About Namely
Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help.
Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.
Key benefits of Namely
Namely is an HR solution for people leaders who want to:
Namely helps you eliminate dual entry and manual tasks while freeing up your time to focus on innovative people strategies.
With a fully integrated platform and a robust risk management solution, you are guaranteed accuracy and can feel confident and up-to-date on compliance.
Namely’s talent and performance management tools help you connect, engage, and develop your workforce from recruit to retire.
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Reviews
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- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your...
Reviewed on 13/04/2018
Pros
As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.
Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.
Cons
Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
HR and payroll 'amped up'
Reviewed on 15/04/2020
Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.
Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.
Pros
I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.
Cons
Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.
Reasons for Choosing Namely
Primarily ease of use.Switched From
Paychex FlexReasons for Switching to Namely
Enjoyed the team I had during the process, their knowledge and experience made all the difference.Response from Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that our platform helps keep your employees engaged and connected. We work very hard to assess, prioritize, and action on all suggestions that we receive. Please continue to give product feedback to your dedicated Namely Pod and know that we take it very seriously!
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid at all costs
Reviewed on 04/12/2018
Terrible - service reps do not know the system, standard payroll practice, let alone any questions....
Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement
Pros
It's pretty. There is really no other pro.
Cons
HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered
Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated
Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CircleCI<>Namely
Reviewed on 30/01/2020
Our experience with Namely has definitely been tumultuous. We had a very rocky start and it...
Our experience with Namely has definitely been tumultuous. We had a very rocky start and it continued to be rocky as the turnover rate was extremely high on their CS team. We had about 6 CSMs within one year. Constant issues with the platform and no resolution in sight. Things are better now and Namely seems to be making great strides towards progress, but still has work to do.
Pros
-one source of truth for all employee information
- easy to track/request time off
-resources tab is helpful for new hires
-place to store private employee data
-very customizable
Cons
-SO many issues in the beginning(especially with workflows and onboarding templates)
(ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow).
-can't easily hide legal name from other employees view
-tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.
Reasons for Switching to Namely
We thought it would be best for what we needed. Globally distributed. Payroll+HRIS. Customizable.- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend
Reviewed on 05/03/2020
Pros
Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.
Cons
Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.
Alternatives Considered
BambooHRReasons for Switching to Namely
At the time, Bamboo did not offer a Payroll integration, among other reasons.Namely FAQs
Below are some frequently asked questions for Namely.Q. What type of pricing plans does Namely offer?
Namely offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Namely for pricing details.
Q. Who are the typical users of Namely?
Namely has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Namely support?
Namely supports the following languages:
English
Q. Does Namely support mobile devices?
Namely supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Namely integrate with?
Namely integrates with the following applications:
15Five, ATS OnDemand, Absorb LMS, Adobe Acrobat Sign, ApplicantStack, BRIDGE, BetterCloud, Bitium, Blue Marble Payroll, Bonusly, Breezy, Comeet.me, Curo, CuroComp, Equifax, Fond, Greenhouse, Human Interest, JazzHR, JobScore, Jobvite, Justworks Hours, Lessonly, Lever, Litmos, Mineral Platform, Navan, NetSuite, OfficeSpace, Okta, OneLogin, Papaya Global, Payfactors, Pingboard, QuickBooks Time, Replicon, SimplePay, SimplyMerit, Slack, Small Improvements, The Applicant Manager, ThrivePass, Trakstar Hire, Travitor, Velocity, Verified First, Vestwell, Wishlist Rewards, Workable, Workato, Zapier, helloteam, iCIMS Talent Cloud, simplepay.ca
Q. What level of support does Namely offer?
Namely offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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