About Brand24
Brand24 is a powerful, award-winning app for social listening.
Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors.
Brand24 collects publicly available data from various sources, e.g.
– Social media
– Blogs, forums, and review sites
– News sites
– Newsletters
– Podcasts
What can Brand24 do for you?
1. Analyze the results of your marketing campaign with a hashtag – See how far your hashtags spread on social media.
2. Assess the sentiment of online mentions – Discover how your audience feels about your messaging.
3. Protect your brand reputation – Respond quickly to all negative comments online.
4. Analyze your social media activities – Look at engagement, number of interactions, sentiment, and more.
6. Find influencers for your influencer marketing campaign – Brand24 shows you detailed post stats, including likes, comments, and shares.
7. Find the most popular hashtags – Brand24’s Analysis tab will let you discover what hashtags will help you reach a wider audience.
8. Prevent PR crises – Keep your online reputation safe and reply to dissatisfied customers.
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Brand24
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Brand24: 53
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Reviews
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- Used Weekly for 6-12 months
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- Likelihood to recommend 10.0 /10
Brand24,The best tool for social media monitoring!
Reviewed on 14/03/2018
very useful for my job
very useful for my job
Pros
Brand24 is great at catching brand mentions in technical articles, easy to use, Set up is quick, in fact, you can be up and running in under five minutes.
Very useful for social listening research with quick results across all channels for new projects.
Cons
No CRM option but I know that it will be do ne in near future, i hope so. Still, this software is very useful, an important part of my work.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 9.0 /10
Professional, Prompt, Easily Navigable Platform
Reviewed on 17/10/2017
Great use of looking at mentions, distinguishing marketing/PR news cycles, tracking marketing...
Great use of looking at mentions, distinguishing marketing/PR news cycles, tracking marketing growth since the beginning of my employment.
Pros
The ease of switching between looking at blogs and looking at social media mentions is really helpful. I like being able to separate the two out.
Cons
When mentions from tiny websites that are offering deals get caught up in blogs/news categories making it seem like there are more editorial mentions than in reality.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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- Likelihood to recommend 6.0 /10
Good software for a quick overviews. Not recommended for deep dives or custom queries.
Reviewed on 23/10/2017
Good for keeping a pulse on the conversation.
Good for keeping a pulse on the conversation.
Pros
Easy to use, UI was well thought out. Set up is quick, in fact, you can be up and running in under five minutes.
Cons
Lacks many basic features like excluding URLs, or following companies whose names contain common words. For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible. I've used larger tools like BrandWatch and Sysomos for the US Navy where we were up against Old Navy and the color navy and those tools had no trouble narrowing the query. Brand24 tech support was unable to help us.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 9.0 /10
Perfect for monitoring social conversations.
Reviewed on 22/03/2018
Pros
Brand24 provides businesses with an easy to use , and cost friendly program to track,engage relevant online conversations to a business in real time. It is perfect for measuring the effect of marketing campaigns and sales.
Cons
The sentiment filter needs be improved .Apart from this Brand24 does a perfect job for our business .
- Industry: Education Management
- Company size: 2–10 Employees
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Brand24 - awesome internet monitoring tool
Reviewed on 29/04/2016
We are using Brand24 to receive mentions about our products, our clients and to easily discuss with...
We are using Brand24 to receive mentions about our products, our clients and to easily discuss with places we are mentioned. The service is improving all the time so we recommend Brand24 without any hesitation to everybody who wants to know about social media mentions.
Pros
Easy in use, fast, reliable, looks nice.
Cons
Sentiment recognition is good but it could be better sometimes.
Brand24 FAQs
Below are some frequently asked questions for Brand24.Q. What type of pricing plans does Brand24 offer?
Brand24 offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Available
Plus - 3 keywords, 2k mentions, $49 / month, billed yearly For individuals tracking a small brand. Premium - 7 keywords, 5k mentions, $99 / month, billed yearly? Good for startups and small brands to track and analyze mentions. Business - 12 keywords, 25k mentions, $149 / month, billed yearly Great for growing brands and agencies to track, analyze and benchmark against competition. Max - 25 keywords, 100k mentions, $249 / month, billed yearly Best for big businesses with our most powerful features and advanced reporting included.
Q. Who are the typical users of Brand24?
Brand24 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Brand24 support?
Brand24 supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Brand24 support mobile devices?
Brand24 supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Brand24 integrate with?
Brand24 integrates with the following applications:
Slack
Q. What level of support does Brand24 offer?
Brand24 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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