--- description: Learn how NCR Voyix can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for NCR Voyix. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NCR Voyix Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [NCR Voyix](/software/101529/ncr-counterpoint) # NCR Voyix Canonical: https://www.getapp.co.uk/software/101529/ncr-counterpoint Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/101529/ncr-counterpoint?page=2) > NCR Counterpoint is a point of sale \& inventory management system that allows you to run your business via a touchscreen interface \& many other features. > > Verdict: Rated **3.5/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of NCR Voyix NCR Counterpoint includes a point of sale management system permitting you to handle sales, returns, orders \& layaways with no inaccuracies. Purchase new items, identify sale trends \& track your stocks directly into the application. Also benefit from NCR's secured payment solution \& gateway. Manage your stocks \& articles directly on NCR Counterpoint. Complete records of all of your articles and manage them as you wish. The application offers users the flexibility of either handling pricing themselves or automating it based on pre-set margins. Physical inventories are also made easier with the integrated physical inventory system. Thanks to its integration features, easily manage your eshop along with your retailing software. Gain time by keeping your inventory in one location \& reduce data entry errors through automatical order importation. NCR Counterpoint allows you to be updated wherever you are thanks to its mobile features. The application sends you emails \& text alerts when you need them. A mobile application is also available for you to check your inventory, your orders \& to sell from your location. NCR Counterpoint also provides email marketing features. Thanks to your clients information database stocked in the application, target them easily with recurring email marketing campaigns. You can also check your sales fluctuations after your marketing campaigns. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 91 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: NCR VOYIX - **Founded**: 1884 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Electronic Payments - Email Marketing - For Retail - Inventory Management - Inventory Optimisation - Item Management - Loyalty Program - Mobile Access - Mobile App - Order Management - Payment Processing - Point of Sale (POS) - Pricing Management - Product Identification - Retail Inventory Management - Retail POS - Sales Order Management - Sales Reports ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.getapp.co.uk/directory/195/point-of-sale/software) ## Related Categories - [POS Systems](https://www.getapp.co.uk/directory/195/point-of-sale/software) - [Retail Management Software](https://www.getapp.co.uk/directory/198/retail-management/software) - [Inventory Management Software](https://www.getapp.co.uk/directory/324/inventory-management/software) - [Liquor Store POS Software](https://www.getapp.co.uk/directory/3447/liquor-store-pos/software) ## Alternatives 1. [Epos Now](https://www.getapp.co.uk/software/106871/epos-now) — 3.8/5 (713 reviews) 2. [Square Point of Sale](https://www.getapp.co.uk/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews) 3. [PayPal Point of Sale](https://www.getapp.co.uk/software/2006083/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Boulevard](https://www.getapp.co.uk/software/2009767/boulevard) — 4.6/5 (364 reviews) 5. [Shopify POS](https://www.getapp.co.uk/software/125371/shopify-pos) — 4.6/5 (239 reviews) ## Reviews ### "NCR Counterpoint" — 5.0/5 > **Verified Reviewer** | *26 April 2016* | Consumer Electronics > > **Pros**: ease to manage over the network and easy assign to every computer. > > **Cons**: keep the option of log in and off on every transaction on every employees and it can be slow. > > it is very useful and has everything we need. Like log in account to every employees and easy to track every transactions. Meanwhile, it can be able to create an account to businesses is useful to track transactions. ----- ### "a very scalable and configurable solution." — 5.0/5 > **Michael** | *1 August 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Report filters are all customizable and written using the industry standard "crystal reports" report writer so any report can be changed. All forms are customizable as well. > > **Cons**: Can't take manufacture's coupons in a grocery environment. Gateway fees for merchant card processing can be pricey for businesses that are high volume like grocery stores. ----- ### "Product is great - customer service is AWFUL." — 1.5/5 > **Stephanie** | *16 June 2015* | Retail | Recommendation rating: 1.0/10 > > **Pros**: The software has great functionality there are a lot of bells and whistles if only you had documentation to see how it works. With no documentation you are forced to return to the re-seller time and time again for every single question. > > **Cons**: The documentation is terrible. The user forum is truncated to one year of comments and not monitored by NCR, so there is no answer to requestions. You must go through your reseller for everything and without documentation that means you will be calling them a lot. This is the NCR model to drive consulting to their resellers. For example, we installed version 8.5 on brand new hardware. It took 8 days to install the software on one brand new pc running windows 8.1 Pro. We watched our reseller install/uninstall/reinstall/uninstall again dot.net and other windows files on the pc. We watched them edit our hosts files time and time again. We paid for a hardware team to come in and look at our new hardware. Ultimately, we had to totally re-install windows on the machine to make it work after all of their playing. And then the ISC250 device which will make you pin and chip compliant for October. Six weeks after purchase it is still not installed. There is no documentation and we are again at the mercy of our reseller who are researching the problem. ----- ### Review — 4.0/5 > **Terri** | *23 January 2012* > > Our organization is a non-profit organization, but has a specialized shop. Our shop hours are not normal retail and our customers are sometimes very demanding. Our inventory ranges from thousands of patches to clothing, jewelry, etc. We have used CounterPoint since 2005. Our shop previously had a cash register and the old source of look and order on inventory. In 2005 the shop was handed over to new management, who researched and concluded to use CounterPoint. I have been at this shop for over two years and transferred from another shop that also used CounterPoint. We had version 7.5 until this past August and we upgraded to SQL. Version 7 was great to work with but SQL is so much more... We are able to resource more reports than before, with the ease of being able to have the help menu available. The training of staff was so easy and quick to pickup. My staff and myself have had such a great time adapting to the new software. It is so easy to track inventory, sales, customers, and again the use of many new and different reports that help us on a daily basis. Our favorite is the 2 or 3 steps at the End of Day, with the older version there were so many steps and this is 1,2,3 and complete. Our support team is highly professional and always answers our calls in a timely manner. We are also excited because we do not HAVE to call them as much now with the new SQL. I would highly recommend CounterPoint to anyone who asks. ----- ### "Counterpoint is a Remarkable Product\!" — 4.5/5 > **Andy** | *29 June 2015* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We have been using Counterpoint for 2 years now, our experience has been positive on all levels of our organization. Our accounting team, retail operations, and our Information Technology team have all had enormous successes with installation, training, reporting, etc. Bank card processing is secure, easy to implement and maintain. Cashiers catch on very quickly, customers love the ease of use. > > **Cons**: Negatives are minimal, seems as if support sometimes is a bit slow in coming, some of the SQL database configurations pose a bit of a challenge, but overall satisfaction remains high. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/101529/ncr-counterpoint?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/101529/ncr-counterpoint) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data