About Buildium

Buildium is a cloud-based property management software that provides a simple and affordable cloud property management software to enable managers of residential and association properties to take complete control of every aspect of their business, including rent, vacancy, and maintenance cycles.

Buildium provides property managers and real estate agents features for accounting, business operations, lease management, and benefits management. For residential property owners, Buildium can be used to manage rental operations, carry out tenant screening, communicate with tenants, renew contracts, manage electronic leases, and more. From the tenant portal residents can submit a maintenance request, make an online payment, and view updates or messages from landlords.

Other features of the Buildium platform include property accounting management, document storage, property inspection management, renters insurance tracking, rental application management, and more. It can be used by those who manage commercial rentals, associations, student housing, or affordable housing.

Pricing starting from:

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Buildium

Fill vacancies faster and find better tenants
Collect rent and fees online and on time
Track property and company financials side-by-side
Simplify maintenance and operations
Improve communication with tenants and owners
Grow your portfolio and revenue

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Buildium Software - Resident Site
Buildium Software - Dashboard
Buildium Software - Company Financials
Buildium Software - Online Leasing
Buildium Software - Owner Resolved Violations
Buildium Software - Listing Syndication Partners
View 7 more
Buildium Software - Resident Site Buildium Software - Dashboard Buildium Software - Company Financials Buildium Software - Online Leasing Buildium Software - Owner Resolved Violations Buildium Software - Listing Syndication Partners

Features

Total features of Buildium: 81

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Chapter Management
  • Client Portal
  • Commercial Leases
  • Commercial Property Management Software
  • Contact Database
  • Contact Management
  • Credit Check
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Templates
  • Event Management
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • General Ledger
  • HOA Violation Enforcement
  • Inspection Management
  • Insurance Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management

Alternatives

AppFolio Property Manager

4.6
#1 Alternative to Buildium
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DoorLoop

5
#2 Alternative to Buildium
DoorLoop is 100% FREE until 2022! Get a property management software with unlimited tenants, units, training, support,...

Yardi Breeze

3.9
#3 Alternative to Buildium
Yardi Breeze is a property management software that helps businesses manage operations across residential, commercial,...

Rentec Direct

4.6
#4 Alternative to Buildium
Rentec Direct is a web-based property management software used by landlords, property managers and associations to...

Reviews

Overall rating

4.5 /5
(1,640)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.5/5

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Showing 5 reviews of 1,640
Rick B.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We deferred the decision to adopt Buildium for 10 years too long

Reviewed on 11/05/2021

Our biggest challenge was gathering all of our data as it was stored in numerous systems....

Our biggest challenge was gathering all of our data as it was stored in numerous systems. Buildium's deployment staff was excellent in helping us to get off the ground. We were live within 30 days of starting and have continued to add functionality throughout the year.

Pros

We have been live for just over a year now. We use the applications, electronic rent collection (epay), accounting, Resident Center, and task tracking (maintenance) features of Buildium. Their automation has saved us so much time and money.

Cons

Wishlist rather than cons as the system is very good: 1) multiple applications would be good based on the type of property rather than being limited to just 1 application, 2) the ability to move a tenant out and move a new tenant in on the same day, 3) better tenant communications (emailing and messaging) above and beyond what is built-in, we adopted Follow-up Boss for this, 4) API should be open to Zapier

Donald R.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Buildium is Fantastic

Reviewed on 24/06/2021

Buildium has given us the tools to streamline our processes and make daily tasks easy. The online...

Buildium has given us the tools to streamline our processes and make daily tasks easy. The online software makes it accessible no matter where the staff are located so that work orders, rent input, communications, etc. can be handled in real-time and on the spot. Everything from leases to lease renewals, maintenance requests to inspections are all in one spot, easily accessible. No more paper files to thumb through. The administration of property management has never been such a breeze.

Pros

As an accountant, the accounting features are awesome. Online payments make tracking incoming rents easier since there is less leg work. You can setup priorities on how payments are applied. The program is easy to use and to navigate. Buildium provides tutorials that are great training tools for new and even experienced users. Buildium was easy to setup and integrate into our company.

Cons

I have yet to find any complaints with Buildium's program. There are continuing to improve and add features on a quarterly basis. There were no issues switching to this software from our previous system.

Tom L.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Reviewed on 30/01/2013

We've been using Buildium for about 2 years, long enough to get a good feel for its strengths and...

We've been using Buildium for about 2 years, long enough to get a good feel for its strengths and weaknesses. My overall impression is that this is a good product for small to medium size residential property management firms (10-100 units). If you have fewer than 10, this product is overkill. If more than 100, you'll probably find it too simplistic. The product is geared to residential properties and residential associations. Managing commercial portfolios with it can be difficult.

The Good:
Accounting functionality is pretty strong. GL, AR, AP, budgets and property ledgers are handled seamlessly. Very easy to use even for beginners. I like the global search functionality. You can pretty much find anything using it without navigating through the menus. Pricing is relatively inexpensive.

It's cloud-based, so you don't have to maintain any software on your own computers. You can access it anywhere with a web browser. Some people see this as a negative, but we've not had any issues with Buildium being down unexpectedly. The scheduled maintenance times are generally late at night.

Support is good if you're having problems with the standard functionality. In general I would say the support staff understands their product well. And you can get them on the phone to explain things. That's becoming less common with companies today.

Document management is hit & miss. I love that I can post a PDF receipt for every expense right there in the ledger. However, documents at the property- or owner level are less helpful. It's just one big bucket per property or owner. Having a folder structure would be a big help. (Not there today.)

Buildium offers tenant bill-pay through an online portal for rent payments, and also outbound electronic payments to property owners. It's done through a 3rd party vendor and at additional cost. This is a double-edged sword. Very convenient; it makes the bookkeeping entries for you automatically. But if you're doing outbound payments, make sure to treat it just like an online banking account (long passwords, be careful of who in your office has access to it, etc.) Allowing for extra security questions or letting users limit the IP addresses that have this outbound payment functionality would be helpful.

The Bad:
As noted, you'll get frustrated if you're trying to use this for commercial properties. The designers make assumptions that you're doing residential.

CRM functionality is practically non-existent. This is an accounting package. They do have some decent (and customizable) postal-mail templates and can do mail-merge so you can send notices to tenants and owners. But this does not extend to email. You'll need another product to do CRM and do double data entry between systems.

There is no integration layer or API, so no chance of integrating this with your CRM system or generating custom reports.

The reports, while nice-looking, are as-is and not customizable in any way. You're stuck with what they give you. They make some odd design decisions sometimes. For example, you can't generate an association owner invoice for an owner who lives someplace other than the managed property. The invoice is always addressed to the managed property, even if you entered a different mailing address for the owner, as if an association owner would never rent out the property. These types of oddities abound, and the product support folks will never acknowledge it as a problem. They'll tell you to fill out an enhancement request, which may be considered for implementation someday, or may not. You'll never know. Providing a way to customize reports or providing an API would help in this area.

In Summary:
Buildium is good at what it does, but what it does is pretty limited. You will likely be happy if you're in their demographic sweet spot (10-100 residential units). It's cheap enough to sign up and try it out to see if it's right for you. If you manage commercial properties, have a very large or complex portfolio, or need integrated CRM capabilities, it's probably not for you.

Jennifer D.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Good program getting better

Reviewed on 25/05/2021

A much better system than using multiple programs for individual aspects. Very geared toward...

A much better system than using multiple programs for individual aspects. Very geared toward rental management and Condos or HOAs seem after-thoughts often.

Pros

The ability for Boards to interact with management and for owners to be easily communicated with are some of the best features with this program. It's mostly all integrated!

Cons

Updates are usually bumpy when implemented, causing a slow down in service. Some features, which seem to be common sense are still in development stages. Tracking of tasks in infancy yet.
Can send emails but not receive them through the system, causing us to still have to use another program.

Keenan C.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best PM Software Solution

Reviewed on 07/06/2021

We have enlarged our client base with Buildium's features thanks to their focus on speed and...

We have enlarged our client base with Buildium's features thanks to their focus on speed and accuracy with payments, reporting, and accounting ease.

Pros

Online payments are a game-changer.
Owner/tenant/HOA access allows each respective person the ability to view important reports and property status in real-time.
The property database is completely searchable from anywhere on the site.

Cons

The task feature is a bit wanting. It's good for what it is, but dedicated project management or to-do list applications work just as well or better in most cases.

Showing 5 reviews of 1,640 Read all reviews

Buildium FAQs

Below are some frequently asked questions for Buildium.

Buildium offers the following pricing plans:

  • Starting from: US$50.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Buildium has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Buildium supports the following languages:

English

Buildium supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Buildium has

Buildium offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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