Setmore
About Setmore
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS and Android devices.
Key benefits of Setmore
Make the world your stage by adding 1-click video meetings to your appointments. With Google Meet and Zoom, you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
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Reviews
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- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Best Appointment Scheduling Software
Reviewed on 08/05/2022
I would recommend this app for anyone needing a basic scheduling app.
I would recommend this app for anyone needing a basic scheduling app.
Pros
Setmore has a very easy-to-use interface and setting everything up is almost effortless.
A few features I like most are the self-booking features for clients, the ability to set up automated appointments, and responsive customer service.
It's free to use but you do have the option to upgrade to a paid plan for more features.
Cons
Setmore is available online and on mobile but there are no desktop versions available.
Response from Setmore
Hi Britany,
Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy-to-use and that you found the setup effortless. It's great that you appreciate the features available and you like that it's free.
Julia, Community Team
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best I've found for a free booking software option.
Reviewed on 22/10/2019
Softmore gives me a great option for online booking and booking management. I love that it gives my...
Softmore gives me a great option for online booking and booking management. I love that it gives my customers reminders and offers the opportunity to pay ahead of time. Please add an ability to highlight dates with available bookings though!!!
Pros
The price for sure, but also that the customer support is fantastic. It has most of the features that I need, including a booking app, nice landing page, appointment reminders. So far I haven't found any glitches or issues with Setmore.
Cons
Only one issue, as a therapist who only works 2 days a week, it can be hard to customers to know which dates have available bookings. It would be FANTASTIC if days with open availability would show up green, or highlighted somehow, so customers know to click on those days. Everything else is great...however this one issue does make me consider switching to another software.
Reasons for Choosing Setmore
Setmore had better options for setting up my specific service list, as well as free email appointment reminders.Switched From
FreshaReasons for Switching to Setmore
As above, a combo of features and price.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
A good, easy to use program, well-priced, but with a lot of unusual glitches
Reviewed on 02/08/2016
We love the features, we love the pricing...but we find that there are a lot of glitches going on...
We love the features, we love the pricing...but we find that there are a lot of glitches going on that make our business look unprofessional. As a medical office, its important for us to appear professional...and Setmore has let us down on this front quite a few times.
Asking questions or lodging complaints with the company is tricky, as they're always dodging blame. Its always possible to 'chat' with a consultant, but I think English isn't always their first language, making some communication tricky.
That said, the main part of the program works well...but be prepared for some odd glitches occasionally - like clients sometimes being able to book outside of your booking hours (which they tell me isn't possible...yet its happening), or SMS reminders just not being sent (even if the system says they were). Another time, a client managed to log in as an administrator and somehow set herself up as another practitioner....that was odd too. But according to Setmore, we did that ourselves and she couldn't possibly have done it (they said as they deleted her practitioner profile).
Most of our clients find the Setmore online booking website easy to use, but don't bother trying to set up a lead time for appointments...I don't know why, but even when they changed it from 2 days to 24 hours, it still wouldn't allow clients to have the lead time we wanted (i.e. the amount of time required to book an appointment online so we didn't end up with any surprise appointments).
Also, be prepared to constantly sync your duplicate clients in your database...it is incredibly annoying and time-consuming.
In addition, the recurring appointment feature had to be disabled on our account, as if clients wanted to edit one appointment in a series, we would have to search back to find the original appointment in the recurring series, delete or change that one...and THEN edit every single appointment from then on (it sometimes was weeks or months of edits to be made for one appointment to be changed), so we no longer use that feature.
The widget to link through to our Wix website however is very handy, and they are trialing features such as 'classes' and Stripe payments. We cant comment on how the payments feature functions, as we don't use it.
Pros
Ease of use.
Even technologically-challenged clients do not find it daunting to book online.
Configurations for appointment times, and setting individual practitioner shifts are really flexible.
SMS reminders included in the price - fantastic.
Customised SMS reminders are a wonderful bonus.
Widget to link a booking page to our website is great.
Cons
Glitchy.
Communication...good but challenging.
SMS reminders sometimes don't get sent.
Recurring appointment feature does not work for our business.
Duplicate customers are constantly being created, and syncing them takes time.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best customer service and affordable price in the market
Reviewed on 17/10/2019
Easy to use platform. Affordable price.
Easy to use platform. Affordable price.
Pros
Very easy to use, custome service are great, you can reach them anytime ( love it) I would recommend this app for everyone who need a basic scheduling app because it's very cheap and easy compared to many on the market. I have tried a lot of Software but Setmore is by far the best. Would be perfect if they offer marketing, intake form, client's file or SOAP which very important for many industries nowadays.
I am not only like the app but I like its people too. Thanks guys for hard work.
Cons
I know they are doing they best to improve their app everyday. Keep it up the good work. Cheers
Alternatives Considered
ClinicSenseReasons for Choosing Setmore
Because Setmore is easy too use and it tick nearly all my boxes.Switched From
ClinikoReasons for Switching to Setmore
I choose Setmore because is easy to use and affordable price but I leave Setmore because clinicsense offer, marketing, intake form, SOAP note but Clinicsense is very expensive and very difficult to use for example their calendar view have limited options which Setmore has a better calendar view and easy to see the availability to book appointment. I choose setmore for many reasons but I choose clinic for only 3reasons : Marketing, SOAP note and intake form. Still love Setmore and will continue to recommend to my friends.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product & Service
Reviewed on 06/10/2019
I wouldn't be able to provide the services that I do without Setmore. I am a sole practioner...
I wouldn't be able to provide the services that I do without Setmore. I am a sole practioner (massage therapist) and do not have any staff....I have back to back massages and no down time....without the online scheduler, it would be VERY difficult for me to set up appointments. Allowing clients to schedule their own appointments makes my job a lot easier and they appreciate it as well. They know their schedules and what works for them so it is convenient for everyone.
Pros
I love this software. It meets all of the scheduling needs for my small business and I really appreciate how easy it is to use and that I can customize it to fit the services that I offer and the timeframe in which I want to offer them. I especially appreciate being able to block out time.
Cons
I have been using this software for almost three years and I really do not have any complaints. The only thing that has been a problem for some clients on occassion is that they do not always notice that the month has changed when using the online scheduler. I am booked out a month and a half and I have it set up for the scheduler to take the client to the first available appointment....because they aren't always expecting that first appointment to be so far out, and the month at the top of the calendar doesn't "stand out," they don't always realize that they are booking in a different month. The only other slight problem has been when people are accessing the scheduler on their phones and the "confirm" appointment comes up to finalize the booking.....they don't always see that that part because it is cut off on the screen and don't scroll down to see it so a few people have missed that step and thought that they had an appointment but it was never finalized. However, the vast majority of my clients have had no problems using the scheduler and I receive a lot of positive feedback about the scheduler from my clients....they love it!
Alternatives Considered
MindbodyReasons for Switching to Setmore
I was able to test setmore before I opened my practice and I found that it met all of my needs and that the support service I received was excellent. I recommend Setmore to all of my friends who are starting businesses that would benefit from an online scheduler.Setmore FAQs
Below are some frequently asked questions for Setmore.Q. What type of pricing plans does Setmore offer?
Setmore offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Setmore?
Setmore has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Setmore support?
Setmore supports the following languages:
Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does Setmore support mobile devices?
Setmore supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Setmore integrate with?
Setmore integrates with the following applications:
Constant Contact, Drupal, Google Analytics 360, Google Calendar, Instagram, Joomla, Keap, Mailchimp, Meta for Business, Slack, Stripe, Weebly, Wix, WordPress, Zapier, Zendesk Suite
Q. What level of support does Setmore offer?
Setmore offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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