Hubstaff

4.6 (1,468)
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One app for time tracking and productivity metrics.

About Hubstaff

In the dynamic business world, achieving efficiency and productivity while ensuring a positive employee experience is paramount. Hubstaff emerges as a cutting-edge workforce analytics software tailored to cater to the needs of remote, hybrid, and in-house teams. Our platform is designed to streamline operations and foster a productive work environment, enabling businesses to thrive in today's competitive landscape.

Key Features:

- Comprehensive Integration: Hubstaff seamlessly integrates with over 30 apps, allowing your business operations to run more efficiently and effectively.

- Advanced Tracking & Analytics: Features like time tracking, screenshots, activity tracking, URL and app monitoring, and comprehensive workforce analytics metrics offer deep insights into how work unfolds within your team.

- Financial Tools: Simplify financial processes with automatic payroll, invoicing, and streamlined scheduling, eliminating manual errors and reducing administrative overhead.

- Geolocation Services: With GPS and location monitoring, alongside detailed timesheets, managing a mobile or geographically diverse workforce has never been easier.

- Multi-Platform Availability: Hubstaff is accessible on a wide array of platforms including Mac, Windows, Linux, Chrome, iOS, and Android, ensuring you can optimize your workforce from anywhere, at any time.

Our Mission

Hubstaff is committed to helping every team experience their most productive day at work. We believe in achieving peak performance without sacrificing a fulfilling and positive work environment. Our software is not just a tool; it's a partner in enhancing organizational efficiency and success.

Hubstaff has become an invaluable asset to businesses seeking to navigate the complexities of modern work environments. Our software's transformative impact on productivity, efficiency, and success is evident across a multitude of operational aspects. By choosing Hubstaff, you're not just selecting a software solution; you're embracing the future of work. Experience the difference with Hubstaff and propel your business towards unprecedented growth and success.


Key benefits of Hubstaff

- Boosted Productivity: Clients report a remarkable 5% increase in productivity, thanks to the automation of PTO processes.

- Strategic Resource Allocation: The equivalent of saving 10 personnel headcounts, significantly enhancing operational efficiency.

- Business Growth: Our clients have seen new business opportunities and substantial improvements in their financial bottom line.

- Zero Downtime: Hubstaff ensures continuous and smooth workflow, with uninterrupted operations.

- Streamlined Processes: Payroll and HR processes have been optimized, reducing administrative costs and ensuring accuracy.

- Cost Efficiency: Clients have experienced savings of 10% to 25% on projects, enhancing overall profitability.

- Elevated Service Standards: A 30% increase in customer value has been achieved, setting new benchmarks in service delivery.

- Optimized Task Management: Elimination of wasted tasks has led to a 25% cost savings and improved resource utilization.

- Reduced Hiring Costs: With a 25% reduction in hiring costs, our clients mitigate risks associated with recruitment and optimize their hiring processes.

- Enhanced Employee Retention: Data-driven insights empower top performers, leading to faster promotions and improved retention rates.


Images

Hubstaff Software - Hubstaff Dashboard: See time tracked, activity, screenshots, project management needs, and more in a single, intuitive dashboard.
Hubstaff Software - Payroll: Pay your team on time and accurately with automated tools and support for PayPal, Wise, and more.
Hubstaff Software - Team Scheduling: Schedule and manage shifts to keep your business open and running smoothly.
Hubstaff Software - Daily and Weekly Timesheets: See how your teams spend time to understand your workforce and workload better.
Hubstaff Software - Productivity Insights Add-on: Use advanced analytics to see team member productivity and who may be overwhelmed.
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Hubstaff video
Hubstaff video
Hubstaff video
Hubstaff video
Hubstaff video
Hubstaff Software - Hubstaff Dashboard: See time tracked, activity, screenshots, project management needs, and more in a single, intuitive dashboard.
Hubstaff Software - Payroll: Pay your team on time and accurately with automated tools and support for PayPal, Wise, and more.
Hubstaff Software - Team Scheduling: Schedule and manage shifts to keep your business open and running smoothly.
Hubstaff Software - Daily and Weekly Timesheets: See how your teams spend time to understand your workforce and workload better.
Hubstaff Software - Productivity Insights Add-on: Use advanced analytics to see team member productivity and who may be overwhelmed.

Not sure about Hubstaff? Compare with a popular alternative

Hubstaff

4.6 (1,468)
VS.
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Starting Price

No pricing found
US$250.00
month

Pricing Options

Free version
Free trial
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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.6 /5
(1,468)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5

Already have Hubstaff?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,468
Dysiree
Dysiree
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hubstaff over other timetrackers

Reviewed on 01/06/2019

It was a good experience however we just moved to a different time tracker as we need to integrate...

It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Pros

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up.
With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Cons

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​.

Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up.

The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails.

Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

Mackie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The most robust, one-stop-shop for time tracking especially for remote teams

Reviewed on 05/04/2023

Using Hubstaff has been exceptionally easy across the board. It is an asset for our company to see...

Using Hubstaff has been exceptionally easy across the board. It is an asset for our company to see project profitability, team member hours, and manage time off for a fully remote company. The customer service with Hubstaff is superb. Highly recommend the app!

Pros

The customer service at Hubstaff is second-to-none. They are super responsive and attentive to our account. The clarity in the dashboard and ease of use of the app and online tracking tool is superb. It was extremely easy to implement in our team and get team members onboard for utilising the app through the use of badges and "friendly competition".

Cons

The fact that PTO doesn't count towards the total weekly hours for a team member, which is should so that we can see the team member's weekly hours inclusive of PTO.

Alternatives Considered

TimeCamp, Time Doctor and DeskTime

Reasons for Choosing Hubstaff

More sophisticated app, more flexibility, better dashboard. Easier to implement across a large organisation.

Switched From

TopTracker

Reasons for Switching to Hubstaff

Great competitive price for what you get. Great customer experience. Great interface.
Diane
Diane
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Constantly Rated As Poor Productivity Even When Working Hard

Reviewed on 05/02/2019

My overall experience with this software is a very poor one. While I appreciate what you're trying...

My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.

Pros

I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

Cons

However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Response from Hubstaff

Hey Diane,

Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at [email protected].

Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/

Kim
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love this app

Reviewed on 10/03/2024

Pros

That i didnt feel the time tracking, it tracks time so well and smooth, we all dont feel it, dont have to think about it. it does the job!
it also looks great, nice friendly layout.

Cons

The billing department and the billing experience!
As i was checking out the subscription (i am on a monthly subscription), and want to check how much would a yearly billing save me.
i moved a knob from monthly to yearly and my credit card was charged!
no warning, no confirmation, no thank you and no confirmation (on the web or the email)
I found out by chance, a few hours later that my CC was charged for a year.
Also, i was charged for a year after i just paid a week before.
i had to write the billing support 3 times and they acted as if they didnt understand what is the big deal.
which is a frustrating thing to do to a client.
780 bucks IS a big deal for me.
also their replies were vague, late,
and it took 3 emails before i was finally given the link to cancel this transaction.
the app is amazing, the billing interface and support is terrible.

Tia
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Time Tracking and Invoicing Software

Reviewed on 16/07/2020

Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects...

Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Pros

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Cons

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Alternatives Considered

Asana

Reasons for Choosing Hubstaff

More options better pricing.

Switched From

QuickBooks Time

Reasons for Switching to Hubstaff

I loved the trial and it does everything my business needs.

Response from Hubstaff

Hi there Tia, glad you find Hubstaff easy to use. Don't hesitate to email our team at [email protected] if you need any help. Thanks and always be safe.

Showing 5 reviews of 1,468 Read all reviews

Hubstaff FAQs

Below are some frequently asked questions for Hubstaff.

Hubstaff offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

Pricing starts at $7/month for 1 user on the simple plan. Bigger packages are available for bigger teams. Premium plans include additional features to the simple plans, like integrations, automatic payroll, app, online timesheets, url tracking and more. Premium plans start at $10/month for 1 user.

Hubstaff has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Hubstaff supports the following languages:

English

Hubstaff supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Hubstaff integrates with the following applications:

ActiveCollab, Asana, Basecamp, Breeze ChMS, ClickUp, Deel, FreshBooks, Freshdesk, GitHub, GitLab, Gusto, Hubstaff Tasks, Humanity, Insightly, Jira, Kantata, LiquidPlanner, PayPal, Paymo, Payoneer, Pivotal Tracker, Podio, Producteev, QuickBooks, Redbooth, Redmine, Salesforce Sales Cloud, Slack, Teamwork.com, Trello, Unfuddle STACK, Wrike, Zapier, Zendesk Suite, Zoho Projects

Hubstaff offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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