Hubstaff

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

I like how easy it is to track projects and prove my activity level is high enough. I also like how you can see if your employer tracks URLs, apps, or Screenshots in case something sensitive is on there (for example, a screenshot of you talking about someone else at the company or bank password).

I do not like the UI at all on the mac app. It is dated and does not even show the start button if the window is too small. I also do not like the idea of tracking URLs, apps, and screenshots, though I understand why a company would want to. I prefer review of an employee be done upon their performance on what they should be doing and trust them with the rest. Although if an employee breaks their trust, then I understand tracking them more.

The customer service at Hubstaff is second-to-none. They are super responsive and attentive to our account. The clarity in the dashboard and ease of use of the app and online tracking tool is superb. It was extremely easy to implement in our team and get team members onboard for utilising the app through the use of badges and "friendly competition".

The fact that PTO doesn't count towards the total weekly hours for a team member, which is should so that we can see the team member's weekly hours inclusive of PTO.