Jotform
About Jotform
The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.
Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.
Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.
Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.
Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.
Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.
Be sure to download it on the App Store or Google Play Store.
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Jotform
Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.
Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.
No internet connection, Wi-Fi, or LTE data usage needed!
Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo
Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers
Surveys display full screen — no toolbars or menus will be available.
Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms
Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.
With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:
Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!
Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration
Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees
Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix
Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jotform: 278
Alternatives
Microsoft Lists
SurveyMonkey Apply
Stripe
Venmo
Reviews
Already have Jotform?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great transition from manual to digital
Reviewed on 26/09/2022
Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course...
Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful.
It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier.
I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.
Pros
We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those.
I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.
Cons
The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.
Alternatives Considered
TypeformReasons for Choosing Jotform
Jotform had the ability to sign forms. It also had more field features like computations, and also had the feature of exporting the form as a customized PDF report. We still use Microsoft Forms internally for some functions like our HR Tests.Reasons for Switching to Jotform
Jotform's free tier is quite generous and had the ability to capture signatures. Both two may have a much cheaper option, but since we aren't a heavy user of forms, we opted for the best free tier.Response from Jotform
Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Efficient Form Building and Data Collection
Reviewed on 14/07/2024
My overall experience with Jotform has been exceptionally positive and transformative for our...
My overall experience with Jotform has been exceptionally positive and transformative for our organization's data collection and management processes. From the moment we started using Jotform, it became evident that the platform's strengths lie in its intuitive form builder, extensive customization options, and seamless integration capabilities.
Pros
Jotform has been an invaluable tool for streamlining our form-building process. The customization capabilities are robust, from themes and layouts to advanced settings like conditional logic, ensuring our forms are both visually appealing and functionally efficient.
Cons
While Jotform offers extensive features and flexibility, there are a few areas where improvements could enhance the user experience further. Occasionally, navigating through advanced settings and configurations can be overwhelming, especially for new users. More guided tutorials or tooltips could help mitigate this learning curve. For instance, when setting up complex forms with advanced features like conditional logic, it took some time to understand all the available options.
Response from Jotform
Hi Bridgette,
Thanks for your amazing review. We're happy to hear that our platform has been invaluable in streamlining your form-building process. Our goal is to provide robust customization capabilities to ensure your forms are both visually appealing and functionally efficient. We're glad to know that features like themes and conditional logic have been beneficial to you.
We understand that navigating through advanced settings can be challenging for new users. To help with this, we have an extensive User Guide section filled with many guides, most of which include video tutorials. You can find them here: https://www.jotform.com/help/. Additionally, you can search for answers in our Support Forum at https://www.jotform.com/answers/ or ask questions at any time from our Contact Us page at https://www.jotform.com/contact/. Our Support Team will be happy to help.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jotform is a GREAT platform
Reviewed on 19/08/2024
I like Jotform for what it can do, as far as capabilities, it does often not function due to...
I like Jotform for what it can do, as far as capabilities, it does often not function due to syncing issues, which can make things hard as it is part of our onboarding experience.
Pros
That you can easily create and share documents with co workers
Cons
It continuously has a sync issue with my system and is often out of date making it unusable.
Response from Jotform
Hi Sharrell,
Thanks for your nice review. We're thrilled to hear that you find it easy to create and share documents with your coworkers using our platform.
If you're still experiencing syncing issues, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy to use but a bit pricy.
Reviewed on 20/05/2024
Overall, I have found JotForm easy to use and am still learning much of what is available. Their...
Overall, I have found JotForm easy to use and am still learning much of what is available. Their biggest downfall so far is their customer services, they do respond but mainly with generic answers that really do not help with specific enquiries.
Pros
There is a wide range is fields available which makes forms highly customizable. The form builder interface is easy to use.
The final form is clean and well presented, even with the default overlay.
There are many integrations to choose from.
Cons
The price is quite high especially as there are alternatives available that are much cheaper.
Support is very sparse and a little erratic with questions being answered is a very generic way.
Integrations are not very straightforward to set up.
Reasons for Switching to Jotform
Very easy to use. Highly customizable. Nice clean end product.Response from Jotform
Hi Andrew,
Thanks for your positive review. We're glad to hear that you find our platform easy to use and appreciate the wide range of customizable fields and integrations. It's great to know that the results meet your expectations. We understand your views about our pricing, rest assured it reflects the top-notch features, robust security, and comprehensive support we offer. These are aspects often lacking in cheaper options.
Feel free to reach out to us if you have any questions through our Contact Us page at https://www.jotform.com/contact/, and we will do our best to help you.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jotform Saved Us Hours
Reviewed on 15/07/2024
Up until April this year I couldn't fault it. The issue with the billing and the old plan we were...
Up until April this year I couldn't fault it. The issue with the billing and the old plan we were on has left a bit of a sour taste, however, the product itself is a no brainer and we recommend it to all web devs.
Pros
As we are WP developers, there is always the issue of SMTP. Jotform solves this instantly. The quickness of deploying forms is impressive. The ability to have exactly the form fields we require is massive.
Cons
The pricing modal. We've been Jotform users for literally years. We were on a grandfathered plan that we had enjoyed for years. All of a sudden, our form limits were exceeded and view limits were exceeded. To the point where all of our forms were stopped. Speaking to support was frustrating at the time, however, we did finally manage to come to a resolution and received a reduction in price for the silver package.
Response from Jotform
Hi Katie,
Thanks for your positive review. We're thrilled to hear that our platform really helps and has finally solved your issue with SMTP. It's great to know we are able to help you meet your needs perfectly.
If you have any questions or if you encounter any issues with your forms or account, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Jotform FAQs
Below are some frequently asked questions for Jotform.Q. What type of pricing plans does Jotform offer?
Jotform offers the following pricing plans:
- Starting from: US$39.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Jotform?
Jotform has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jotform support?
Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Jotform support mobile devices?
Jotform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jotform integrate with?
Jotform integrates with the following applications:
2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Microsoft Teams, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce CMS, Salesforce Platform, SendGrid, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, authorize.net, cybersource, iContact, monday.com
Q. What level of support does Jotform offer?
Jotform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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