About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Customize your workflows with conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
- Assign tasks to your team members easily
- Use payment forms in your workflows

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Australia, Brazil, Canada, China, France and 12 others

Supported Languages

Danish, Dutch, English, Finnish, French and 9 others

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Jotform Software - Create gorgeous forms without needing to know how to design.
Jotform Software - Jotform offers the largest selection of free form templates available online.
Jotform Software - Jotform offers everything from CRMs and cloud storage solutions to payment processors and project management boards!
Jotform Software - With secure PCI compliance, a mobile-friendly interface, no additional transaction fees, and 40+ payment gateways available, Jotform makes it easier than ever to securely receive online payments.
Jotform Software - Being away from your computer shouldn’t stop you from getting the information you need. No matter where you work, Jotform Mobile App lets you collect data offline with powerful forms you can manage from your phone or tablet.
Jotform Software - Save time with powerful productivity tools
Jotform Software - Jotform basic information
Jotform Software - Jotform account settings
View 9 more
Jotform video
Jotform Software - Create gorgeous forms without needing to know how to design.
Jotform Software - Jotform offers the largest selection of free form templates available online.
Jotform Software - Jotform offers everything from CRMs and cloud storage solutions to payment processors and project management boards!
Jotform Software - With secure PCI compliance, a mobile-friendly interface, no additional transaction fees, and 40+ payment gateways available, Jotform makes it easier than ever to securely receive online payments.
Jotform Software - Being away from your computer shouldn’t stop you from getting the information you need. No matter where you work, Jotform Mobile App lets you collect data offline with powerful forms you can manage from your phone or tablet.
Jotform Software - Save time with powerful productivity tools
Jotform Software - Jotform basic information
Jotform Software - Jotform account settings

Features

Total features of Jotform: 307

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Annotations
  • Anonymous Feedback
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Autofill
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Bereavement Management
  • Billing & Invoicing
  • Booking Management
  • Business Process Automation
  • Buy Side (Suppliers)
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Class Registration
  • Class Scheduling
  • Classroom Management
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Continuous Feedback
  • Contract Drafting
  • Contract/License Management
  • Convert to PDF
  • Credit Card Processing
  • Curriculum Management
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Data Synchronisation
  • Data Verification
  • Data Visualisation
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Recognition
  • Encryption
  • Engagement Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • Financial Aid Management
  • For Government
  • For Group Therapy
  • For Healthcare
  • For Higher Education
  • For Home Care Providers
  • For Legal Professionals
  • For Mental/Behavioral Health
  • For Municipal Offices
  • For Nonprofits
  • For Nursing Homes
  • For Substance Abuse Therapy
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Goal Management
  • Goal Setting/Tracking
  • Government Contracts
  • Grant Management
  • Group Registration
  • HIPAA Compliant
  • Home Health Care Management
  • Housing Management
  • Incident Management
  • Income/Expense Tracking
  • Initial Assessments
  • Inventory Management
  • Invoice Management
  • Job Management
  • K-12
  • Knowledge Management
  • Lab Integration
  • Learning Management
  • Live Results Sharing
  • Maintenance Scheduling
  • Media Library
  • Medication Alerts/Warnings
  • Medication Management
  • Member Database
  • Membership Management
  • Merge/Append Files
  • Mobile Access
  • Mobile Signature Capture
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multi-Party Signing
  • Multi-Provider Practice
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • No-Code
  • Notes Management
  • Nursing Forms Tracking
  • Offline Access
  • Offline Response Collection
  • Online Booking
  • Online Payments
  • Online Polling
  • Online Registration
  • Onsite Registration
  • Outcome Assessment Tools
  • PCI Compliance
  • PDF Conversion
  • PDF Reader
  • Patient Communications
  • Patient Database
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Permit Issuance
  • Phone Polling
  • Practice Management
  • Pre-built Templates
  • Presentation Tools
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Planning/Scheduling
  • Project Workflow
  • Proposal Generation
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Quizzes
  • Quotes/Estimates
  • RFP Management
  • Randomisation
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recognition Tracking
  • Records Management
  • Recurring/Subscription Billing
  • Registration Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Remote Data Capture
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Response Quotas
  • Response Validation
  • Rewards Catalogue
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service History
  • Session Notes
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Specialty Contracts
  • Spend Management
  • Staff Management
  • Staff Scheduling
  • Statistical Analysis
  • Status Tracking
  • Student Information/Records
  • Student Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Telemedicine Software
  • Teletherapy
  • Template Management
  • Templates
  • Text Editing
  • Text Fields
  • Therapy Notes Software
  • Third-Party Integrations
  • To-Do List
  • Training Management
  • Transaction Management
  • Treatment Planning
  • Trend Analysis
  • URL Customisation
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • Watermarking
  • Web Forms
  • Website Integration
  • Widgets
  • Word Clouds
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4.7 /5
(2,253)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,253
will
will
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Jotform is great for small businesses needing a response solution

Reviewed on 27/08/2024

My overall experience has been good. Their live chat support is great, and they have a support...

My overall experience has been good. Their live chat support is great, and they have a support forum aswell.

Pros

Jotform is by far the most advanced form builder in the market. You can customize elements, add custom HTML/CSS, integrate payments inside of forms, use webhooks and send email responses.

Cons

I don't like the fact that HIPPA compliance is a paid feature.

Response from Jotform

Hi Will,
Thanks for the excellent review. We're pleased to hear that you find our platform easy to use in terms of form customization, payment integration, and webhook.
Concerning the HIPAA paid feature, we utilize servers that adhere to HIPAA compliance standards and include features designed to safeguard healthcare data, all of which are covered by the fees. This investment in compliance ensures the protection of sensitive information and helps prevent costly penalties for non-compliance, which can far exceed the cost of implementing these necessary safeguards. For more information about HIPAA Compliance, check out this link: https://www.jotform.com/hipaa/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Cassandra
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Decent features for the free version!

Reviewed on 04/11/2024

It is working for what I need for right now

It is working for what I need for right now

Pros

fairly easy to use. love the device notifications!

Cons

I'd like more for the repeating sections

Alternatives Considered

Google Forms

Reasons for Switching to Jotform

I liked the layout, and ease of use integrating with my existing spreadsheet

Response from Jotform

Hi Cassandra,
Thanks for your excellent review. We are glad that you find our platform easy to use and that you enjoy the notification feature.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Terrible Enterprise Support

Reviewed on 04/03/2024

Free plan is good but would not recommend the enterprise plan.

They took weeks to trouble-shoot...

Free plan is good but would not recommend the enterprise plan.

They took weeks to trouble-shoot issues.

I don't recommend for medical applications because the client support is too slow and so you run the risk of having a critical health application that is not functioning.

Strange situations occurred e.g. can't login to dashboard and I messaged client support who say that you need to lodge the support ticket from the dashboard (which I don't have access to).

Seemed disinterested when I advised that I will be downgrading my account, no attempt to find out what my concerns were. The "Bye-Felicia" treatment tells me that client support don't actually care and just want easy clients, easy money.

Pros

Easy to setup and customise forms. Clean appearance.

Cons

Terrible support for an enterprise customer.

Response from Jotform

Hi there,
Thanks for taking the time to share your feedback with us. We're sorry for the issue you've experienced and for the time it took to resolve your issue. While our Enterprise Support Team is typically prompt and efficient in handling issues, we understand that delays can occur, especially when there's a high volume of support requests.
Please rest assured that our Enterprise Support Team is dedicated to resolving issues as quickly as possible, and we appreciate your patience during this process. We take your concerns seriously and will use your feedback to improve our support services.
If you have more questions or concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. We'll be more than happy to help.

Victoria
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Customizable Forms

Reviewed on 19/11/2024

Pros

Jotform has a lot of features that allow for customization and many templates built in and ready to go.

Cons

Some of the more advanced features are a bit pricey.

Response from Jotform

Hi Victoria,
Thanks for your excellent review. We're glad that you like our available features and how you can customize your form using our platform. 
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Josh
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing tool!

Reviewed on 19/10/2024

Love it! I needed to create a simple yet professional form for work purposes, and Jotform was the...

Love it! I needed to create a simple yet professional form for work purposes, and Jotform was the perfect tool.

Pros

Jotform is super easy to use! Love the product!

Cons

Some photos get stretched when viewing on a mobile version.

Alternatives Considered

Google Forms

Reasons for Switching to Jotform

More available features and options to customize

Response from Jotform

Hi Josh,
Thanks for your nice review. We're happy to hear you're enjoying our platform and finding it easy to use.
As for the stretched photos, can you share with us the form link so we can check it on our phone? The image normally scales properly on mobile as they are designed responsive. If it's not working well for your form, we can help you solve it.
Let us know from our Contact Us page if you have any other questions at https://www.jotform.com/contact/. We'll be happy to help.

Showing 5 reviews of 2,253 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: US$39.00/month View Pricing Plans
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Jotform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Basecamp, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, ClickUp, ClinchPad, Constant Contact, Dropbox Backup, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Google Sheets, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Kit, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Microsoft Teams, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Slack, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, Unito, VerticalResponse, Weebly, WordPress, Worldpay for Enterprise, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, authorize.net, cybersource, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jotform.