Jotform
About Jotform
The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.
Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.
Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.
Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.
Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.
Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.
Be sure to download it on the App Store or Google Play Store.
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Jotform
Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.
Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.
No internet connection, Wi-Fi, or LTE data usage needed!
Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo
Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers
Surveys display full screen — no toolbars or menus will be available.
Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms
Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.
With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:
Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!
Automate Your Workflow
- Customize your workflows with conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
- Assign tasks to your team members easily
- Use payment forms in your workflows
Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration
Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees
Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix
Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jotform: 307
Alternatives
Microsoft Lists
SurveyMonkey Apply
Stripe
Venmo
Reviews
Already have Jotform?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jotform is great for small businesses needing a response solution
Reviewed on 27/08/2024
My overall experience has been good. Their live chat support is great, and they have a support...
My overall experience has been good. Their live chat support is great, and they have a support forum aswell.
Pros
Jotform is by far the most advanced form builder in the market. You can customize elements, add custom HTML/CSS, integrate payments inside of forms, use webhooks and send email responses.
Cons
I don't like the fact that HIPPA compliance is a paid feature.
Response from Jotform
Hi Will,
Thanks for the excellent review. We're pleased to hear that you find our platform easy to use in terms of form customization, payment integration, and webhook.
Concerning the HIPAA paid feature, we utilize servers that adhere to HIPAA compliance standards and include features designed to safeguard healthcare data, all of which are covered by the fees. This investment in compliance ensures the protection of sensitive information and helps prevent costly penalties for non-compliance, which can far exceed the cost of implementing these necessary safeguards. For more information about HIPAA Compliance, check out this link: https://www.jotform.com/hipaa/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Decent features for the free version!
Reviewed on 04/11/2024
It is working for what I need for right now
It is working for what I need for right now
Pros
fairly easy to use. love the device notifications!
Cons
I'd like more for the repeating sections
Alternatives Considered
Google FormsReasons for Switching to Jotform
I liked the layout, and ease of use integrating with my existing spreadsheetResponse from Jotform
Hi Cassandra,
Thanks for your excellent review. We are glad that you find our platform easy to use and that you enjoy the notification feature.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Terrible Enterprise Support
Reviewed on 04/03/2024
Free plan is good but would not recommend the enterprise plan.
They took weeks to trouble-shoot...
Free plan is good but would not recommend the enterprise plan.
They took weeks to trouble-shoot issues.
I don't recommend for medical applications because the client support is too slow and so you run the risk of having a critical health application that is not functioning.
Strange situations occurred e.g. can't login to dashboard and I messaged client support who say that you need to lodge the support ticket from the dashboard (which I don't have access to).
Seemed disinterested when I advised that I will be downgrading my account, no attempt to find out what my concerns were. The "Bye-Felicia" treatment tells me that client support don't actually care and just want easy clients, easy money.
Pros
Easy to setup and customise forms. Clean appearance.
Cons
Terrible support for an enterprise customer.
Response from Jotform
Hi there,
Thanks for taking the time to share your feedback with us. We're sorry for the issue you've experienced and for the time it took to resolve your issue. While our Enterprise Support Team is typically prompt and efficient in handling issues, we understand that delays can occur, especially when there's a high volume of support requests.
Please rest assured that our Enterprise Support Team is dedicated to resolving issues as quickly as possible, and we appreciate your patience during this process. We take your concerns seriously and will use your feedback to improve our support services.
If you have more questions or concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. We'll be more than happy to help.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Customizable Forms
Reviewed on 19/11/2024
Pros
Jotform has a lot of features that allow for customization and many templates built in and ready to go.
Cons
Some of the more advanced features are a bit pricey.
Response from Jotform
Hi Victoria,
Thanks for your excellent review. We're glad that you like our available features and how you can customize your form using our platform.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing tool!
Reviewed on 19/10/2024
Love it! I needed to create a simple yet professional form for work purposes, and Jotform was the...
Love it! I needed to create a simple yet professional form for work purposes, and Jotform was the perfect tool.
Pros
Jotform is super easy to use! Love the product!
Cons
Some photos get stretched when viewing on a mobile version.
Alternatives Considered
Google FormsReasons for Switching to Jotform
More available features and options to customizeResponse from Jotform
Hi Josh,
Thanks for your nice review. We're happy to hear you're enjoying our platform and finding it easy to use.
As for the stretched photos, can you share with us the form link so we can check it on our phone? The image normally scales properly on mobile as they are designed responsive. If it's not working well for your form, we can help you solve it.
Let us know from our Contact Us page if you have any other questions at https://www.jotform.com/contact/. We'll be happy to help.
Jotform FAQs
Below are some frequently asked questions for Jotform.Q. What type of pricing plans does Jotform offer?
Jotform offers the following pricing plans:
- Starting from: US$39.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Jotform?
Jotform has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jotform support?
Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Jotform support mobile devices?
Jotform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jotform integrate with?
Jotform integrates with the following applications:
2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Basecamp, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, ClickUp, ClinchPad, Constant Contact, Dropbox Backup, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Google Sheets, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Kit, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Microsoft Teams, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Slack, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, Unito, VerticalResponse, Weebly, WordPress, Worldpay for Enterprise, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, authorize.net, cybersource, iContact, monday.com
Q. What level of support does Jotform offer?
Jotform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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