---
description: Learn how Jotform can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Jotform.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Jotform Reviews, Prices & Ratings | GetApp UK 2026
---

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# Jotform

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> Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.
> 
> Verdict: Rated **4.7/5** by 2927 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Jotform

 Digitize forms and surveys&#10;- Save time and money with paperless forms. &#10;- Generate, view, and edit forms.&#10;- Collect and manage data instantaneously.&#10;&#10; Collect data anytime \&amp; anywhere, even offline&#10;- Fill out your forms and review submissions on the go without having to wait until you &#10;have access to a computer. &#10;- Once you are back online, Jotform syncs data automatically.&#10;&#10; Run forms and surveys in kiosk mode&#10;- Enter kiosk mode to collect multiple submissions from a public or personal device.&#10;- Lock down your app and turn your device into an online or offline survey station.&#10;- Go from a completed survey to the start page automatically and securely.&#10;- Perfect for trade shows, conferences, and fundraisers&#10;&#10; Collaboration with team&#10;- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)&#10;- Assign forms to members of your team to send and view responses&#10;- Team members can access their forms without a JotForm account &#10;- Take action according to your team responses.&#10;&#10; Build Any Form in Seconds&#10;- No coding skills required&#10;- Drag-and-drop Form Builder&#10;- 5,000+ customizable form templates &#10;- If you need, login or sign up with your Google account&#10;- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more\!&#10;&#10; Automate Workflows&#10;- Customize your workflows with conditional logic, calculations, and widgets &#10;- Set up autoresponders for confirmation emails and reminders &#10;- Generate analytics reports for your data &#10;- Assign tasks to your team members easily&#10;- Use payment forms in your workflows &#10;&#10; Connect with Favorite Apps &#10;- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and &#10;payment processors&#10;- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable, &#10;Dropbox, Mailchimp, Zoho, Salesforce&#10;- Connect with thousands of more apps using JotForm’s Zapier integration&#10;&#10; Collect Money Online&#10;- Accept credit cards for one-time payments, recurring payments, and donations &#10;- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and &#10;Authorize.Net&#10;- No additional transaction fees &#10;&#10; Publish Form Anywhere&#10;- Copy and paste a short embed code into your web page HTML &#10;- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace, &#10;and Wix&#10;&#10; Protect Your Data &#10;- 256-bit SSL encryption &#10;- PCI DSS Level 1 compliance&#10;- GDPR compliance

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2927 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Belarusian, Catalan, Chinese, Danish, Dutch, English, Finnish, French, Georgian, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States

## Features

- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management

## Integrations (99 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 84 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)
- [Data Entry Software](https://www.getapp.co.uk/directory/278/data-entry/software)
- [Forms Automation Software](https://www.getapp.co.uk/directory/589/forms-automation/software)
- [PDF Software](https://www.getapp.co.uk/directory/1323/pdf/software)
- [Work Order Software](https://www.getapp.co.uk/directory/705/work-order/software)

## Alternatives

1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5317 reviews)
2. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (982 reviews)
3. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17731 reviews)
4. [Docusign](https://www.getapp.co.uk/software/9640/docusign) — 4.7/5 (9504 reviews)
5. [Wrike](https://www.getapp.co.uk/software/9964/wrike) — 4.4/5 (3042 reviews)

## Reviews

### "Good review for Jotform" — 5.0/5

> **Adenrewaju** | *25 March 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, with nice reporting, exporting. It also integrates directly with my Hubspot CRM, which makes things easier. Fast response from Customer Support team too. They are actually helpful, even though i'm on a free account.
> 
> **Cons**: Sometimes i get security issues that trigger IP Suspension. In this period, me and my users can't access our onboarding form, and it affects our workflow. Thankfully, customer support team responds fast.
> 
> It's been good actually. I have grown to depend on Jotform for data collection, which has been critical to our improvement activities.

-----

### "Easy-to-Use Form Builder" — 5.0/5

> **Verified Reviewer** | *24 May 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like that Jotform is easy to create professional and customizable forms without requiring any technical experience. The platform offers a wide variety of templates, integrations, and form submission automation features. Jotform integrates well with tools like Google Sheets, Dropbox, and HubSpot help streamline workflows and data collection.
> 
> **Cons**: Some of the more advanced features, submission limits, and storage capacities are locked behind higher-tier pricing plans, which can become expensive as usage grows.
> 
> Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows. I’ve found it especially useful for collecting organized information, automating responses, and improving operational efficiency. Once you become familiar with the platform, it becomes a very powerful tool for form management and workflow automation.

-----

### "Long time Jotform User" — 3.0/5

> **Sandra** | *11 September 2025* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: The ability for form customization is highly important to me, as well as ease of use. The price point is quite good, especially if you have a large number of forms. Customer support continues to improve and get faster.
> 
> **Cons**: Not being able to have multiple people access Jotform admin is a significant drawback. It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around. The Enterprise level is significantly more expensive, which would be the solution to this, however it's priced out of range for most teams. Support can be complex, as on occasion they do not read through the full request or read what has been attempted to solve an issue.
> 
> Overall, I have had a postive experience, and use Jotform daily. It takes form management to an efficient and easy to use part of gathering important information.

-----

### "Love it- Especially Jotform AI\!" — 5.0/5

> **Chloe** | *28 July 2026* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Loved their integration with Stripe- so easy to collect payments on all of my forms. Jotform AI is my favorite product launch so far, I can now build complicated forms in a matter of minutes and don't have to deal with the setup.
> 
> **Cons**: Cant save specific edits made with Jotform AI- wish there was an ability to keep some edits and revert other changes.
> 
> Great platform, super easy to use and streamlines all of my form and data collection processes. Much more intuitive than other form building tools and creates better looking assets.

-----

### "Easy to use, great value for money" — 4.0/5

> **Verified Reviewer** | *18 February 2026* | Sports | Recommendation rating: 9.0/10
> 
> **Pros**: The user interface is superior to similar platforms and I love how easy it is to make continuous changes to the live form created.
> 
> **Cons**: No UNDO button when editing / creating form\! It's extremely easy to delete or alter aspects of the form by mistake, but there is no option to undo any action.
> 
> Overall, I'm thrilled that I was able to go from paper applications to an online platform that tracks applicants.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/10191/jotform-4-0)

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| de-AT | <https://www.getapp.at/software/10191/jotform-4-0> |
| en | <https://www.getapp.com/website-ecommerce-software/a/jotform-4-0/> |
| en-AE | <https://www.getapp.ae/software/10191/jotform-4-0> |
| en-AU | <https://www.getapp.com.au/software/10191/jotform-4-0> |
| en-CA | <https://www.getapp.ca/software/10191/jotform-4-0> |
| en-GB | <https://www.getapp.co.uk/software/10191/jotform-4-0> |
| en-IE | <https://www.getapp.ie/software/10191/jotform-4-0> |
| en-NZ | <https://www.getapp.co.nz/software/10191/jotform-4-0> |
| en-SG | <https://www.getapp.sg/software/10191/jotform-4-0> |
| en-ZA | <https://www.getapp.za.com/software/10191/jotform-4-0> |
| es | <https://www.getapp.es/software/10191/jotform-4-0> |
| es-CL | <https://www.getapp.cl/software/10191/jotform-4-0> |
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| es-MX | <https://www.getapp.com.mx/software/10191/jotform-4-0> |
| fr | <https://www.getapp.fr/software/10191/jotform-4-0> |
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| fr-CA | <https://fr.getapp.ca/software/10191/jotform-4-0> |
| nl | <https://www.getapp.nl/software/10191/jotform-4-0> |
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| pt | <https://www.getapp.com.br/software/10191/jotform-4-0> |
| pt-PT | <https://www.getapp.pt/software/10191/jotform-4-0> |

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