About ThunderTix

ThunderTix is an easy-to-use event management software that caters to the performing arts and offers unmatched customer support. Sell tickets for both general admission events and assigned seating events that display each venue's layout. Increase revenues while cutting costs. Despite our unbeatable rates, ThunderTix is a robust platform with a seamless experience for users and patrons alike.

Start by utilizing our free trial to create your first event. Easily ‘replicate’ events to quickly copy event details to build an entire season in minutes. Create pricing tiers by ticket type or seating section. The customer relationship manager, mass mail, and conversion pixel tracking empower you to reach your audience. Customize email confirmations, event reminders, and tickets to include terms & conditions and sponsor ads. If you have any questions along the way you can explore vast support documentation or reach out to our 24/7/365 support team.

Pass on a fee and retain 100% of the fee revenue to cover ThunderTix costs. Or, go fee-free! Control pricing and fees to do what makes the most sense for your organization. Receive nightly deposits of all ticket proceeds to have immediate access to funds as they are processed.

Customize your ThunderTix event listing with CSS to match the styles of your website for a branded experience and inspire customer confidence with secure transactions. The box office portal allows staff to process orders on behalf of customers by phone or on-site for walk-ups. Encourage sales with packaged discounts, loyalty programs, and coupons. Customers can print tickets at home, at the box office, or present an electronic ticket to be scanned using the free App or handheld scanners.

Venues are wowed by the percentage of ticket buyers that opt to “round-up” their purchase for a small donation. Optionally give customers increased control to exchange seats, process refunds, or convert their purchase to a donation back to the venue or to a gift card as a customer credit towards a future purchase.

While welcoming patrons to your events, staff will be notified when they are checking in a donor to ensure they are thanked for their support. Create user logins for all staff and track all sales to see which reps are shining! Ease the burden of repeat weekly requests for event reports by outside performers or renters by providing them restricted access to their own events.

For those customers that aren’t quite ready for in-person events, use our free virtual streaming and video integration for virtual or hybrid events. Enable "Pay What You Can" pricing to encourage attendance for this new type of event.

View easily digestible sales graphs through your dashboard or download relevant reports. Get to know your audience better by sending automated surveys to learn what they loved! Once the last guest has left, think about how ThunderTix can serve you even better next time and head over to our feature request page to upvote or submit new feature requests. During the off-season, downgrade to maintenance mode to store data, accept donations, and sell gift cards for just $20/mo.

“Thundertix has provided us with the tools we need to make purchasing tickets to our events all over the country as user-friendly as possible. The added benefits like automated email reminders, product sales, waitlists, and email marketing options have all had a positive impact on our customers and our sales.”

“The software is incredibly user-friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.”

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ThunderTix

Ticketing software must-haves:
* Sell event tickets online, by phone, and in-person at the box office
* Receive nightly deposits using your own payment gateway and never wait to receive proceeds
* Scan, un-scan, and sell tickets at the door using the free ThunderTix app or your preferred hardware
* Easy-to-use software at a price that beats the competitors
* 24/7/365 support
* Control customer ticketing fees. Remove fees completely or optionally charge a service fee and retain 100% of the revenue so ThunderTix pays for itself
* Beautiful, custom-built seating charts along with general admission events
* Price tickets by venue section and/or ticket type
* Customize your event website using your own styles or CSS
* Embed events onto your website for seamless integration
* You own your customer data. We do not use or share your customer info for any reason.

Getting started:
* Begin planning events with a free trial. Everything transfers over to your paid account once you are ready to launch ticket sales
* Contact our 24/7/365 support team or utilize our vast support forum, how-to guides, and videos
* Learn from business owners like you through the private ThunderTix Facebook Users group
* Create unique logins for all users with permissions based on their role within your organization
* Reduce time spent communicating with renters by providing them access to their own event portal
* Create customized tickets and emails with advertising space for sponsors
* Sell tickets for virtual or hybrid events

Increase revenue and cut costs with ThunderTix:
* Sell merchandise and concessions
* Integrated gift card sales
* Customer loyalty programs
* Sell season subscriptions and flex passes
* Bundle events together for discounted pricing
* Create coupons and promo codes
* Accept donations
* Convert tickets to a donation or to a gift card
* Invite customers to “round up” purchases for increased donations
* Advertise upcoming events and target ticket buyers using built-in features like mass mail, a full customer relationship manager (CRM), and pixel tracking for ad revenue.
* Downgrade to Maintenance during the off-season for just $20/mo

At your event:
* Visual updates on the seating chart show whether guests have arrived
* Greet your donors at check-in using patron classifications
* Optionally give guests the ability to handle their own seat exchanges, refunds, or convert their tickets to a donation

Setting yourself up for an encore:
* View sales graphs through your dashboard or download relevant reports in real-time and make informed decisions about your next performance
* View sales tracked per staff member and get your best reps on board
* Submit feature requests for increased functionality
* Utilize automated event email reminders and follow up surveys to learn what attendees loved about your event

Let ThunderTix handle all this so you can focus on creating a truly spectacular event!

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Australia, Canada, Gibraltar, Ireland, Luxembourg and 7 others

Supported Languages

English, French, Spanish

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

ThunderTix Software - Compare month-over-month analytics to gain insight into all box office revenue.
ThunderTix Software - The ThunderTix Event Manager provides easy access to view, edit, and sell all events with control over donations, event genres, production reports, and more.
ThunderTix Software - Beautifully designed seating chart accurately represent your venue with custom graphics.
ThunderTix Software - Streamline your checkin process by scanning tickets using our iOS or Android Apps. See real-time updates to your seating chart showing which seats have not checked in.
ThunderTix Software - Sell tickets, merchandise, and concessions through ThunderTix on-site for walk-up sales using integrated terminals with either Square or Stripe.
ThunderTix Software - Events are automatically added to a custom landing page in chronological order with event descriptions and images
ThunderTix Software - Increase support through fundraising campaigns with suggested levels of giving and the option to make donations recurring.
ThunderTix Software - Integrated gift card sales with balance and redemption
ThunderTix Software - Easily build full season subscriptions, mini-season passes, and flex passes using the Package Manager. Combine reserved seating and general admission events or even events taking place at different venues with separate seating charts.
ThunderTix Software - Calendar view - displayed with options by month, week or day. Events can be color-coded for clarity.
View 13 more
ThunderTix video
ThunderTix video
ThunderTix video
ThunderTix Software - Compare month-over-month analytics to gain insight into all box office revenue.
ThunderTix Software - The ThunderTix Event Manager provides easy access to view, edit, and sell all events with control over donations, event genres, production reports, and more.
ThunderTix Software - Beautifully designed seating chart accurately represent your venue with custom graphics.
ThunderTix Software - Streamline your checkin process by scanning tickets using our iOS or Android Apps. See real-time updates to your seating chart showing which seats have not checked in.
ThunderTix Software - Sell tickets, merchandise, and concessions through ThunderTix on-site for walk-up sales using integrated terminals with either Square or Stripe.
ThunderTix Software - Events are automatically added to a custom landing page in chronological order with event descriptions and images
ThunderTix Software - Increase support through fundraising campaigns with suggested levels of giving and the option to make donations recurring.
ThunderTix Software - Integrated gift card sales with balance and redemption
ThunderTix Software - Easily build full season subscriptions, mini-season passes, and flex passes using the Package Manager. Combine reserved seating and general admission events or even events taking place at different venues with separate seating charts.
ThunderTix Software - Calendar view - displayed with options by month, week or day. Events can be color-coded for clarity.

Features

Total features of ThunderTix: 86

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Food & Beverage Management
  • Guest List Management
  • Guest List Search
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • User Management
  • Vendor Management
  • Wait List Management
  • Website Management

Alternatives

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WooCommerce

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Bizzabo

4.5
#3 Alternative to ThunderTix
Build every in-person, virtual, and hybrid event with Bizzabo's next-generation event management platform. The Event...

accesso ShoWare

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#4 Alternative to ThunderTix
Set your own fees and own your data with the accesso ShoWare ticketing suite, a PCI-certified cloud-based ticketing...

Reviews

Overall rating

4.8 /5
(253)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.8/5

Already have ThunderTix?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 253
Sheldon
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Large event ticketing

Reviewed on 02/06/2023

We do limited events throughout the year. The customer base is spread across California, Nevada,...

We do limited events throughout the year. The customer base is spread across California, Nevada, Utah, Arizona, Colorado, and New Mexico. ThunderTix makes it possible for us to successfully execute our programs

Pros

Ease of design, ease of operations, and easy to pause when no events are scheduled. No issues and rapid response from customer service

Cons

I have no identified any issues with the program. Every works as advertised.

Response from Thunder Data Systems

I remember telling someone that my golf drive didn't go very far, but it was always straight down the middle. When we played together for the first time, I shanked it, and she yelled, "NOT as advertised!"

Our team here is very happy that our system functions a whole lot better than that drive. :)

Thank you, Sheldon, for your glowing praise. If you stumble across an "errant shot" that could use a tweak, let me know. I'd love to make one more thing easier for you!

Connor
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Service and User Friendly!

Reviewed on 05/01/2021

Pros

Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion. It is also very user friendly! We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.

Cons

No cons! Everything works well and the service is great!

Alternatives Considered

Eventbrite and SignUpGenius

Reasons for Switching to ThunderTix

Thundertix allowed people to select seats and not just sign up for mass. If we had gone with just a sign up system, it would be more work on us as a team to seat people (between 75-100) in a span of 30 minutes. This takes a lot of responsibility off of us and allows people to choose where they want to sit.

Response from Thunder Data Systems

There it is again, "customer service"! Our support team revels in comments like yours.

On the other hand, our engineering team can sometimes be heard yelling, "Hey, what about us!" Well, I'll just have to let them know you're equally excited about how they built the seating to be so darned easy.

Now, they won't feel left out, so thank you for that!

Arliz
Overall rating
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It was a little hard to navigate through.

Reviewed on 08/06/2018

Pros

The PDFs were clearly visible and I preferred those over the excel sheets which were hard to follow.

Cons

The excel sheets were hard to follow so I would just use the PDFs. I also didn't like that you couldn't delete files created by accident, or at least archive them.

Response from Thunder Data Systems

Arliz, I'm not sure how I missed this review from five years ago, but I think you would be delighted by our new design. We relaunched in 2022 with a huge interface overhaul and lots of report customizations.

Hopefully, you've seen and agree that the changes have vastly improved our system making it one of the easiest professional platforms available.

Natalie
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ThunderTix is simply the best

Reviewed on 03/02/2024

ThunderTix has done everything we needed a ticketing platform to- and then some. When we discover...

ThunderTix has done everything we needed a ticketing platform to- and then some. When we discover something that we would like to see integrated, ThunderTix is easy to work with and almost always is able to find a solution or addition to their program. Customer service is always a pleasant experience, fast, helpful.

Pros

Ease of use- both by myself the business owner, and also by the patrons purchasing tickets.
Social/Google Integrations for advertising

Cons

Applying different prices to multiple areas of seating at once- but that has been remedied.

Luana
Overall rating
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Goldilocks of ticketing software

Reviewed on 19/08/2020

Moving to ThunderTix has been one of the BEST decisions our theater has made. We had been using a...

Moving to ThunderTix has been one of the BEST decisions our theater has made. We had been using a very expensive ticketing software which was just too BIG for us. I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right!

Pros

What I like MOST about ThunderTix is that is does NOT cost an arm and a leg to get a powerful yet easy to use ticketing software.

Cons

The software has actually been fairly easy to set up and use. We had a bit of confusion at first migrating our information from our previous software, but support helped us a lot. We also had some issues connecting our credit card terminal, but I don't think that is necessarily ThunderTix's fault.

Response from Thunder Data Systems

Goldilocks...what an apt description, Luana. We like to feel that we are "just right" for organizations -- especially small to mid-sized live performance venues and the arts like yours.

Our belief is that if you listen to your customers (most are just like you), they are going to guide you on how to build the tools they need.

That's how you became our Goldilocks, and we became yours! :)

Showing 5 reviews of 253 Read all reviews

ThunderTix FAQs

Below are some frequently asked questions for ThunderTix.

ThunderTix offers the following pricing plans:

  • Starting from: US$20.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans are based on a per ticket basis. Plans range from $1/ticket to $1.75/ticket, depending on the plan. $20 monthly minimum for General Admission, includes 20 tickets per month. $25 monthly minimum for Reserved Seating, includes 20 tickets per month. $175 monthly minimum for Enterprise, includes 100 tickets per month.

ThunderTix has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ThunderTix supports the following languages:

English, French, Spanish

ThunderTix supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ThunderTix integrates with the following applications:

Braintree, Constant Contact, Google Ads, Google Analytics 360, Google Maps, Instagram, Mailchimp, Mailgun, Mailjet, PayPal, Post Affiliate Pro, SendGrid, Squarespace, Stripe, Twitter/X, Weebly, Wix, WordPress, Zapier, Zoom, authorize.net

ThunderTix offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for ThunderTix.