Zoho Social
About Zoho Social
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Key benefits of Zoho Social
- Publish and schedule an unlimited number of posts (even on the free plan!)
- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish
- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.
- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.
- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.
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Reviews
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- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommended!
Reviewed on 19/07/2024
ZS has become an indispensable tool in my daily workflow. I use it to publish content across all my...
ZS has become an indispensable tool in my daily workflow. I use it to publish content across all my company’s social media channels simultaneously, which greatly amplifies our reach and ensures a consistent message. The ease of scheduling posts and tracking engagement metrics helps me manage our online presence more efficiently. By centralizing all my social media activities.
Pros
Zoho Social has completely transformed how I manage my social media. Its intuitive interface allows me to control all my accounts from a single dashboard, making it easy to track key metrics and analyze post performance. The ability to schedule posts in advance is incredibly useful, saving me time and ensuring a consistent presence across platforms. Additionally, the detailed analytics tools provide valuable insights to optimize my strategy. In summary, Zoho Social is a comprehensive and efficient solution that streamlines social media management, letting me focus on creating quality content.
Cons
The learning curve for new users can be a bit steep
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
DDT Zoho Social Review
Reviewed on 03/01/2025
My overall experience with Zoho Social has been positive, as it provides a user-friendly platform...
My overall experience with Zoho Social has been positive, as it provides a user-friendly platform with robust features for social media management, though there is room for improvement in advanced customization and integrations.
Pros
Zoho Social is highly praised for its user-friendly interface, comprehensive features for scheduling and analytics, team collaboration tools, and competitive pricing.
Cons
Zoho Social's limitations in advanced customization options and occasional glitches in platform integrations
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Zoho Social Review
Reviewed on 04/09/2024
Pros
The ability to teach people the platform was simple.
Cons
Limited capability in terms of customisation
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Recommend It!
Reviewed on 11/11/2024
i recommend it, quite a easy user interface.
i recommend it, quite a easy user interface.
Pros
We have been using socials for the past 2 months and i say it performed beyond my doubt.
Cons
so far right now, we can't add audio to images while uploading direct to social media
Alternatives Considered
HootsuiteReasons for Choosing Zoho Social
Because i was introduced to Zoho One, unlike beforei bought zoho products individually so the agent introduced me to zoho-oneSwitched From
HootsuiteReasons for Switching to Zoho Social
I only wanted to try but now i am using it cos its easy- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great customization and features
Reviewed on 09/12/2024
Zoho Social provides powerful features for tracking and reporting but could benefit from more...
Zoho Social provides powerful features for tracking and reporting but could benefit from more filtering options and bug fixes for smoother functionality.
Pros
I liked the robust and detailed reporting, better customization options, and interactive features, especially the clear dashboard showing full-picture tracking numbers.
Cons
I would have liked to see the ability to filter reports by posts or hashtags, and I hope integration with Bluesky is coming down the road. I also had issues with exporting reports in the correct timezone, and Instagram stats not exporting at all.
Zoho Social FAQs
Below are some frequently asked questions for Zoho Social.Q. What type of pricing plans does Zoho Social offer?
Zoho Social offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin. Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features. PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more. AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more. AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels) 5 team members, and all Agency features.
Q. Who are the typical users of Zoho Social?
Zoho Social has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoho Social support?
Zoho Social supports the following languages:
English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Zoho Social support mobile devices?
Zoho Social supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoho Social integrate with?
Zoho Social integrates with the following applications:
Instagram, LinkedIn for Business, Meta for Business, Twitter/X, Zoho CRM
Q. What level of support does Zoho Social offer?
Zoho Social offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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