About authorize.net
Authorize.net helps makes it simple to accept electronic and credit card payments in person, online or over the phone. Get solutions that go to work for your business and let you focus on what you love best.
More than 445,000 merchants. That's a lot of passion.
We’ve been working with merchants and small businesses since 1996. As a leading payment gateway, Authorize.net is trusted by more than 430,000 merchants, handling more than 1 billion transactions and $149 billion in payments every year.
Finally, something simple about running a business.
Payment processing can be a big part of your business, but it doesn’t have to be a big part of your time. We help make it simple, a low-stress part of doing business, with easy ways to streamline payments processing and that can help optimize your cash flow.
Since 1996, Authorize.net has been a leading provider of payment gateway services, managing the submission of billions of transactions to processing networks on behalf of merchant customers. Authorize.net is a wholly owned subsidiary of Visa (NYSE: V). Authorize.net services are sold through a network of reseller partners including Independent Sales Organizations (ISOs), Merchant Service Providers (MSPs) and financial institutions that offer Authorize.net payment services to their merchant customers.
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Reviews
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- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
My go to payment processor
Reviewed on 04/12/2019
Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.
Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.
Pros
We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.
Cons
If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple payment gateway
Reviewed on 21/07/2020
We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost...
We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.
Pros
Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.
Cons
Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.
Alternatives Considered
StripeReasons for Switching to authorize.net
Stripe is expensive.- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not an easy or fun experience
Reviewed on 23/11/2021
Pros
This is a widely used and accepted software. Lots of clients and their purchasing power makes their rates competitive.
Cons
User experience is terrible and disjointed. Impossible to look at your account holistically. Customer service was dreadful and not at all helpful. Outages were plentiful as were timeouts and errors.
Alternatives Considered
StripeReasons for Switching to authorize.net
We were forced into using auth but have since switched to stripe and are very pleased we did
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Authorize.net - Easy to Use
Reviewed on 19/09/2018
Pros
Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.
Cons
Honestly, nothing. I've been using it for over 11 years with ease.
- Industry: Design
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The payment gateway we've preferred for ecommerce development projects
Reviewed on 02/07/2018
Reliable and trusted payment processing
Reliable and trusted payment processing
Pros
Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from.
Cons
The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net
authorize.net FAQs
Below are some frequently asked questions for authorize.net.Q. What type of pricing plans does authorize.net offer?
authorize.net offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Subscription
- Free Trial: Not Available
2.9% + .30 per transaction* $49 setup, $25 monthly gateway + free additional services. *Partner merchant account fees may vary, contact Authorize.net for more details.
Q. Who are the typical users of authorize.net?
authorize.net has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does authorize.net support?
authorize.net supports the following languages:
English
Q. Does authorize.net support mobile devices?
authorize.net supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does authorize.net integrate with?
authorize.net integrates with the following applications:
Adobe Commerce, BigCommerce, Commerce Sync, Jotform, Miva, PayPal, Recurly
Q. What level of support does authorize.net offer?
authorize.net offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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