About WHMCS

WHMCS is a web hosting billing and automation platform that primarily caters to hosting service providers. It can be customized to suit the billing requirements of other businesses as well.

It enables businesses to generate custom invoices and provides billing features such as new invoice notifications, payment reminder notices and integrated payment gateways such as Paypal, Sage Pay and Quantum Gateway. The system automates various processes such as the setting up of services on receipt of payment, suspension of account for non-payment, password changes and welcome emails.

Products can be set up for Hosting, VPS, Servers, Cloud and SSL. It also integrates domain management which allows clients to manage domain purchases from within WHMCS. Other domain related functionalities include automatic registration, availability checking, WHOIS information, domain locking and syncing. Reporting and statistics modules track payment, income and ticket ratings. The application enables customization of invoicing, client area and order form to suit business needs.


Key benefits of WHMCS

WHMCS provides customizable invoices supporting recurring billing and multiple currencies.
Products can be set up for Hosting, VPS Servers, Cloud and SSL.
The platform allows integration with social media platforms such as Facebook and Twitter to allow users to comment on the service.
WHMCS automatically sets up services as soon as the payment is made.
The platform tracks all the payments, forecasts income and generates reports for analyzing orders, income and ticket ratings.


Images

WHMCS Software - WHMCS - Client Area Homepage
WHMCS Software - WHMCS - Client Area Service Management
WHMCS Software - WHMCS - Admin Area
WHMCS Software - WHMCS - Client Area
WHMCS Software - WHMCS - Client Management
WHMCS Software - WHMCS - Project Management Provisioning
WHMCS Software - WHMCS - Chargebacks
WHMCS Software - WHMCS - Notifications
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WHMCS video
WHMCS Software - WHMCS - Client Area Homepage
WHMCS Software - WHMCS - Client Area Service Management
WHMCS Software - WHMCS - Admin Area
WHMCS Software - WHMCS - Client Area
WHMCS Software - WHMCS - Client Management
WHMCS Software - WHMCS - Project Management Provisioning
WHMCS Software - WHMCS - Chargebacks
WHMCS Software - WHMCS - Notifications

Not sure about WHMCS? Compare with a popular alternative

WHMCS

4.1 (112)
VS.
Most reviewed

Starting Price

US$18.95
month
US$19.04
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

16
113

Integrations

No integrations found
46

Ease of Use

3.9 (112)
4.2 (706)

Value for Money

4.0 (112)
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Customer Service

3.7 (112)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.1 /5
(112)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
3.9/5
Customer Support
3.7/5

Already have WHMCS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 112
ZAiN
ZAiN
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quality of Life Features

Reviewed on 15/06/2022

Automates my web hosting and some server functions which allows me to focus on what's important.

Automates my web hosting and some server functions which allows me to focus on what's important.

Pros

Industry standard software which just works. Does what it says on the "box". Web Hosting Automation.
Good support with lots of community support.

Cons

Pricing could always be better
Phone support would be the gold standard

Nipon
Nipon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

When you’re running a Domain, Hosting business - there is no better alternative for sure!

Reviewed on 28/08/2022

Pros

WHMCS is the all in one solution for selling Web products where most products requires recurring billing. You can automate your whole business within few hours

Cons

WHMCS should offer a low price license for small resellers and entrepreneurs. Their license starts from $5/month when their partners and many hosting company offer that same license at as low as $2/m or even free bundled with their products

Anand
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Very bad customer support - 13 days wasted - 2 months management team don't reply

Reviewed on 23/12/2019

Very bad customer support.

Very bad customer support.

Pros

Easy to use software but same time very bad customer support team.

Cons

[SENSITIVE CONTENT HIDDEN] and related other tickets

- 13 days wasted of client
- Very bad customer support, staff there is not helpful to customer
- They are working for formalities to make ticket answered
- 2 months their management still did not got time to reply on escalated cases.
- Charging already 3x to what they used to for 10 years for this 10x worst service support

Don't dare to kill customer's voice if you did I will make sure it cost your company sufficient enough to ensure your management don't do any wrongful business practices to kill user voice just because they posted a real bad review for the bad service experience provided by your support team and wasted his 13 days time over WHMCS bug/errors.

I finally reported already to your team that it was a bug in your own WHMCS app that it was having collision with ticket number and thus ticket were not imported. Your team never helped and 13 days wasted by me over this concern. You shall compensate for the time wasted of the client.

Very bad customer service. They don't value customer association for more than 10 years.

Now don't have excuse of holidays they just started your management put my case on hold for more over 2 months. So don't say its holidays it just started the holidays earlier it was not.

with regards,
Anand

Benjamin
Benjamin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Web host management utility

Reviewed on 24/07/2019

Overall, this software is pretty much top-of-the-line for managing clients and back-end business...

Overall, this software is pretty much top-of-the-line for managing clients and back-end business needs with a price-point that definitely helps the bottom line.

Pros

It has a large number of plugins to extend it's functionality from it core. This provides capabilities to effectively manage the business and to allow those with coding experience to also add functionality that may not be available elsewhere.

Cons

Updates can be a pain if you have a large number of plugins and they are not being updated by their authors. This either delays upgrading or prevents it for longer than desired while you try to locate updated plugins with similar functionality.

Response from WHMCS

Thank you for taking the time to leave your review. We're pleased to hear that you've found WHMCS to be a top-of-the-line solution for your client management, billing and automation needs.

Bobby
Bobby
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Time-Saver for Freelancers

Reviewed on 08/02/2019

Overall, the software does what it was designed to do and it a valuable add-on for any freelance...

Overall, the software does what it was designed to do and it a valuable add-on for any freelance web developer that is seeking to offer value addedd products and services to their already established line-up.

Pros

Once setup is completed the software really helps to keep everything from the sale of a domain name to webhosting of new clients all in-order nice and neat.

Cons

Personally, I didn't like the WHMCS branding in the footers of the software. So, I paid to remove them - its an extra cost to do so. Setup can be somewhat tricky.

Response from WHMCS

Hi Bobby, thanks for your feedback! We're happy to hear that we're helping you be more efficient and allowing you to offer value added products to your customers on top of your core service offering. We hope to be part of your growth in the years to come!

Showing 5 reviews of 112 Read all reviews

WHMCS FAQs

Below are some frequently asked questions for WHMCS.

WHMCS offers the following pricing plans:

  • Starting from: US$18.95/month
  • Pricing model: Subscription
  • Free Trial: Not Available

$15.95/month (With Branding) $18.95/month (Up to 250 Clients) $24.95/month (Up to 1000 Clients) $39.95/month (Unlimited Clients)

WHMCS has the following typical customers:

2–10, 11–50, 51–200, 201–500

WHMCS supports the following languages:

English

WHMCS supports the following devices:

We do not have any information about what integrations WHMCS has

WHMCS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for WHMCS.