--- description: Learn how HubSpot CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for HubSpot CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HubSpot CRM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [HubSpot CRM](/software/102533/hubspot-crm) # HubSpot CRM Canonical: https://www.getapp.co.uk/software/102533/hubspot-crm Page: 1 / 180\ Next: [Next page](https://www.getapp.co.uk/software/102533/hubspot-crm?page=2) > HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. > > Verdict: Rated **4.5/5** by 4458 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of HubSpot CRM Automatically create company records, associate contacts, de-duplicate leads, and handle details that teams shouldn’t be distracted by. Have the ability to collect \& store data on contacts, companies, deals, and tasks with a database that is customizable to match users' needs. Organize every email, note, call and even website visit into one simple and intuitive view. The current sales process happens across multiple different touch points and dozens of channels so having Timeline allows users to make calls, send emails, set reminders and organize their day in one place. Teams can build and save email templates, schedule messages and store sales content in HubSpot CRM. Instantly see useful and any new information about contacts or company added to HubSpot CRM. Browse a database of millions of new companies right from HubSpot CRM. Glimpse behind the scenes of the website traffic to identify companies browsing the site. Managers can add social profiles, any background information, details on key employees and related companies. HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time. See existing useful details from your inbox \& social media about the contacts teams communicate with right inside the inbox. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4458 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HubSpot - **Location**: Cambridge, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management - Client Management - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management - Contract/License Management ## Integrations (199 total) - 123FormBuilder - AWeber - Accelo - Act\! - ActiveCampaign - ActiveDEMAND - AdRoll - Aircall - AllClients - AnyMeeting - Apollo.io - Asana - AskNicely - Atomic AI - Attribution ... and 184 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software) - [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software) - [Predictive Lead Scoring Software](https://www.getapp.co.uk/directory/678/predictive-lead-scoring/software) - [Construction CRM Software](https://www.getapp.co.uk/directory/759/construction-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18781 reviews) 2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6972 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 4. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5821 reviews) 5. [eWay-CRM](https://www.getapp.co.uk/software/106997/eway-crm) — 4.5/5 (822 reviews) ## Reviews ### "Great all-in-one CRM, but setting up can take some work\!" — 5.0/5 > **Peter** | *12 January 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Prospecting hub and deals. It easily syncs with prospecting tools, allows you to keep up with leads, and allows you to track deals, providing a single source of truth. > > **Cons**: It takes some time to learn to use it, and it's not as intuitive as other, more modern CRMs, such as Attio. > > The experience has been good;. It's easy to use, but setting it up took a while. Once you have it set up how you want, it's fantastic. ----- ### "Very good for helping your small business get off the ground." — 5.0/5 > **Dennis** | *2 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It was really easy to sign up and get started. The price (free tier) is perfect for small business like mine. Tracking sales and customer interactions is a breeze. > > **Cons**: The AI Integration is kind of annoying and I don\[t find it works very well. Honestly it seems like something they threw in there just to keep up with other tech companies. > > Overall I have no huge complaints and I find it's right for me. Once I grow a bit more I am going to definitely upgrade to a paid tier so I can use some of the additional features like Help Desk and Social Media Marketing. ----- ### "Effective Tool If Accurate" — 3.0/5 > **Philip** | *7 November 2025* | Facilities Services | Recommendation rating: 7.0/10 > > **Pros**: I am able to sort clients by type, location, and even job title. It is super easy to filter through areas and departments and find out exactly who I need to speak to. > > **Cons**: There are a lot of times that the information is outdated or inaccurate. It gets frustrating when I call up different businesses but the employee doesn't work there anymore. > > This is a helpful tool when it is accurate. There are times it's not, but when it does, it makes the searching process significantly easier for me. ----- ### "Only Positive Accolades for HubSpot CRM\!" — 5.0/5 > **Verified Reviewer** | *1 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This is the most comprehensive and intuitive CRM that I have used in an organizational setting. The native configuration works well out of the box. > > **Cons**: I honestly cannot think of a negative reason to not like HubSpot CRM. Their support team is efficient and always ready to help as well. > > I have been a user of the HubSpot CRM for 3.5 years. It manages our large contact and company database with ease. Our email marketing and social media management have never been better\! ----- ### "One of the better platforms focused on the growth of my business." — 5.0/5 > **Verified Reviewer** | *6 December 2025* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: I like that it was very easy to get started, and I was able to add my contract information really easily. I chose this platform because it is industry-agnostic and pretty customizable for my needs. I love the integrations with other platforms, and it makes connecting outside accounts very easy. > > **Cons**: The customer segments could be better, it goes from Free, to $50 something each month to, $850 each month. It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not use. > > Overall, this has been a really great experience\! They do listen to the feedback from their customers and incorporate their suggestions. I appreciate being seen and supported by them. All the grievances that I have, which are few, I have been informed are being addressed. ----- Page: 1 / 180\ Next: [Next page](https://www.getapp.co.uk/software/102533/hubspot-crm?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/102533/hubspot-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data