
About Cin7
Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.
Pricing starting from:
US$295.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Cin7
Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition
Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers
Cin7 processes sales over multiple channels with all stock synced in real time
Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations
Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price
Cin7’s cloud POS can continue to work even when not connected to the internet
Devices
Business size
Markets
Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, New Zealand, United States and 6 others
Supported Languages
English
Pricing starting from:
US$295.00/month
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of Cin7: 137
Alternatives
Unleashed

NetSuite

DEAR Systems

Brightpearl

Reviews
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Write a Review!- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Cloud based Software - Easy to use and lots of features
Reviewed on 21/09/2016
We were a loyal system based inventory software user for almost 3 years (Inflow), everything with...
We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations..
Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system..
This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature..
I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey...
This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme..
Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..
Pros
Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem...
Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost.
On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff...
Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..
Cons
At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon.
Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature.
Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add.
Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages.
Single user low cost (under $ 100 per month) version would benefit some small operators..
Response from Cin7
Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.

- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Extremely powerful inventory and order processing and logistic package
Reviewed on 11/09/2019
While challenging to learn and deploy, it's unique feature set and capabilities mean they don't...
While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.
Pros
Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.
Cons
The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.
Alternatives Considered
UnleashedReasons for Choosing Cin7
Other platforms lacked full cloud and API support into accounting software.Switched From
osCommerce Online MerchantReasons for Switching to Cin7
Unleashed is great for just inventory, but it didn't offer the same level of features we require.Response from Cin7
Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Geting on board with Cin7
Reviewed on 21/06/2022
The platform is clearly laid out and fairly easy to navigate. The move to the new Cin7 system has...
The platform is clearly laid out and fairly easy to navigate. The move to the new Cin7 system has meant a mass migration of a lot of information but has been surprisingly easy to ensure all our stock is reflected and priced correctly in the new platform. The help feature and Cin7 academy have proved invaluable in filling any knowledge gaps, and we have received great assistance in ironing out any issues from the customer support given.
Pros
The onboarding experience has been going very smoothly largely due to the wealth of information provided thru the Cin7 Academy, as well as customer support given for any integration and learning issues through active meeting sessions. Our contact [SENSITIVE CONTENT]
has been most helpful.
Cons
Have yet to run into any major hiccups as only in first month or so of using software, so far no major issues, platform can perform all tasks required as out previous software had.
Reasons for Choosing Cin7
The Quickbooks product was finishing and ending business in Australia from July 10, 2022, so this is the reason we have switched to another platform before the end of the financial year.Switched From
QuickBooks Desktop ProReasons for Switching to Cin7
CIN7 looked to provide the best support to transition from one system to another and level of customer support throughout. Platform looked simple to navigate.- Industry: Consumer Goods
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid Cin7 at all costs - The support is the biggest joke going.
Reviewed on 25/05/2022
Pros
Good UX, things do work well once you have them set up, but you can guarantee that there will be some sort of convoluted, complicated stage to most setup processes.
Cons
The support is dreadful, and I mean dreadful. We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job and while they do come back to you - it's normally just to tell you they can't resolve the issue and you're going to have to wait longer.
The worst part is despite raising this issue and submitting a formal complaint, there is zero improvement. Please for the sake of your own sanity, just do not use Cin7 - it can not be relied upon by any business due to the woeful support.
This is all a real shame as the platform is solid and good to use with a good UX, it's just a shame they have left the most important part of the whole package at the bottom of the priority list, product support.
- Industry: Design
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Product but could be imporved with more user testing
Reviewed on 28/04/2022
Service with onboarding has been great. Questions have been aswered in a prompt manner. Everyone we...
Service with onboarding has been great. Questions have been aswered in a prompt manner. Everyone we have spoken to has been very nice and determined to provide an aswer to questions.
Pros
It's early days for us. Cin7 seems like a powerful tool that we look forward to using to it's full potential. We are loving the degree of customisation. Reporting is a step up from other systems. Smart buyer tool is great.
Cons
There are some features that seem quite unintuitive. A great feature is often let down by poor UX and UI. Hopefully things will improve. No mobile app.
Reasons for Choosing Cin7
Product discontinuing.Switched From
QuickBooks CommerceReasons for Switching to Cin7
Reporting seemed alot more powerful. Also Dear reporting only spans 365 day period - very strange.Cin7 FAQs
Below are some frequently asked questions for Cin7.Q. What type of pricing plans does Cin7 offer?
Cin7 offers the following pricing plans:
- Starting from: US$295.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Cin7?
Cin7 has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Cin7 support?
Cin7 supports the following languages:
English
Q. Does Cin7 support mobile devices?
Cin7 supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Cin7 integrate with?
Cin7 integrates with the following applications:
3PL Warehouse Manager, Adobe Commerce, Afterpay, Authorize.Net, BigCommerce, Capsule, EVO Payments, Google Drive, Inventory Planner, JAS 7.6, JOOR, Mailchimp, Maropost Commerce Cloud, Marsello, Microsoft Excel, NuORDER, OFX USForex, Online Auction System, PayPal, Payability, Prospect CRM, QuickBooks Online Advanced, Quickbooks Online, Salesforce Sales Cloud, Senter, ShipBob, ShipHero, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Starshipit, StockTrim, Streamline, Stripe, SyncHub, TransferMate, Windcave, WooCommerce, Wufoo, Xero
Q. What level of support does Cin7 offer?
Cin7 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Cin7.
- POS Systems
- Warehouse Management System
- EDI Software
- Inventory Management Software
- Order Management Software
- Shipping Software
- Accounting Software
- Distribution Software
- Supply Chain Management Software
- Barcode Generator Software
- Multi-Channel eCommerce Software
- eCommerce Software
- Inventory Control Software
- Retail Management Software
- B2B eCommerce Platform Software
- ERP Systems