About Cin7
Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Key benefits of Cin7
Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition
Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers
Cin7 processes sales over multiple channels with all stock synced in real time
Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations
Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price
Cin7’s cloud POS can continue to work even when not connected to the internet
Devices
Business size
Markets
Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, New Zealand, United States and 6 others
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Cin7: 134
- 3PL Management
- API
- AS2 Capability
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Backorder Management
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- CRM
- Cataloguing/Categorisation
- Channel Management
- Check-in/Check-out
- Commission Management
- Contact Database
- Content Management
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Customization
- Data Import/Export
- Data Security
- Data Synchronisation
- Data Transformation
- Database Support
- Demand Forecasting
- Discount Management
- Distribution Management
- Drag & Drop
- EDI
- Electronic Payments
- Email Management
- Email Marketing
- Exceptions Management
- For Retail
- Forecasting
- Gift Card Management
- Import/Export Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Kitting
- Label Printing
- Labeling
- Layaway Management
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketplace Integration
- Merchandise Management
- Mobile Access
- Monitoring
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Format Support
- Offline Access
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Procurement Management
- Product Identification
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Synchronisation
- Real-time Updates
- Receiving/Putaway Management
- Recurring Orders
- Reminders
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Retail POS
- Returns Management
- SEO Management
- SKU/UPC Codes
- Sales & Operations Planning
- Sales Forecasting
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Special Order Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Templates
- Third Party Integrations
- Transaction History
- Warehouse Management
- Website Management
- Workflow Management
- Workflow Scheduler
- eCommerce Management
Alternatives
Unleashed
NetSuite
QuickBooks Commerce
DEAR Systems
Reviews
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- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Cloud based Software - Easy to use and lots of features
Reviewed on 21/09/2016
We were a loyal system based inventory software user for almost 3 years (Inflow), everything with...
We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations..
Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system..
This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature..
I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey...
This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme..
Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..
Pros
Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem...
Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost.
On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff...
Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..
Cons
At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon.
Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature.
Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add.
Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages.
Single user low cost (under $ 100 per month) version would benefit some small operators..
Response from Cin7
Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Extremely powerful inventory and order processing and logistic package
Reviewed on 11/09/2019
While challenging to learn and deploy, it's unique feature set and capabilities mean they don't...
While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.
Pros
Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.
Cons
The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.
Alternatives Considered
UnleashedReasons for Choosing Cin7
Other platforms lacked full cloud and API support into accounting software.Switched From
osCommerce Online MerchantReasons for Switching to Cin7
Unleashed is great for just inventory, but it didn't offer the same level of features we require.Response from Cin7
Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.
- Industry: Apparel & Fashion
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OCC Apparel <-> Cin7 great teamwork!
Reviewed on 13/12/2021
Love Cin7. Been with them from the very very start. [SENSITIVE CONTENT] and the team were always...
Love Cin7. Been with them from the very very start. [SENSITIVE CONTENT] and the team were always hands on and very helpful.
Pros
Simple to use and the customer service is great.
Cons
Finding the time to implement all the benefits.
Alternatives Considered
DEAR SystemsReasons for Choosing Cin7
Cin7 was tailored to apparel.Reasons for Switching to Cin7
Customer service and hands on support of the the founder.- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst System Ever, Faulty, Zero Customer Support
Reviewed on 14/12/2021
Pros
Nothing. When it was working it was fine but since then it has broken and they refuse to fix their product.
Cons
A customer of many years and all I can say is they have gone downhill. They have a bug in their system that has meant all my quantities are showing as incorrect. It is Christmas time and I am losing thousands of dollars per day due to this bug. I reported the issue to them a month ago and they have done nothing. Daily phone calls to their "customer support" does nothing. They never have anyone in charge that can talk to you. Managers are always "in meeting and will call you back". Have I ever received a call back? No!
Absolutely useless, will take your money but not provide you with a working system!
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Cin7 Review
Reviewed on 21/10/2021
Onboarding was rough however once we started working with someone who was able to understand the...
Onboarding was rough however once we started working with someone who was able to understand the questions we were asking, it was a breeze. There have been some hiccups during the 10 months we've been using Cin7 however our support manager, [SENSITIVE CONTENT] has always been incredibly helpful to address all of our concerns. General support takes a really long time to respond but [SENSITIVE CONTENT] is always on top of it.
Pros
The bundling/kitting functionality in Cin7
Cons
The reporting. There are so many reports to choose form which is amazing however none of the reports actually work accurately without a lot of help from support.
Cin7 FAQs
Below are some frequently asked questions for Cin7.Q. What type of pricing plans does Cin7 offer?
Cin7 offers the following pricing plans:
- Starting from: View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Cin7?
Cin7 has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Cin7 support?
Cin7 supports the following languages:
English
Q. Does Cin7 support mobile devices?
Cin7 supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Cin7 integrate with?
Cin7 integrates with the following applications:
3PL Warehouse Manager, Afterpay, Authorize.Net, BigCommerce, Capsule, EVO Payments, Google Drive, Inventory Planner, JAS 7.6, JOOR, Magento 2, Magento Commerce, Mailchimp, Maropost Commerce Cloud, Marsello, Microsoft Excel, NuORDER, OFX USForex, PayPal, Payability, Prospect CRM, QuickBooks Online Advanced, Quickbooks Online, Salesforce Sales Cloud, Senter, ShipBob, ShipHero, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Starshipit, StockTrim, Streamline, Stripe, SyncHub, TransferMate, Windcave, WooCommerce, Wufoo, Xero
Q. What level of support does Cin7 offer?
Cin7 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Cin7.
- POS Systems
- Warehouse Management System
- EDI Software
- Inventory Management Software
- Order Management Software
- Shipping Software
- Accounting Software
- Distribution Software
- Supply Chain Management Software
- Barcode Generator Software
- Multi-Channel eCommerce Software
- eCommerce Software
- Inventory Control Software
- Retail Management Software
- B2B eCommerce Platform Software
