Proliant
About Proliant
Proliant offers HR and payroll cloud-based software for various businesses across the USA. The company has been around for over 26 years and serves over 5,000 clients.
Proliant offerings run the gamut for HR and payroll solutions. These solutions include applicant tracking, onboarding, HR & benefits administration, learning management system, performance management, payroll & tax services, time & labor management, employee self-service, and ReadyPay Today (daily pay solution).
These solutions integrate with many existing systems, including BerniePortal, CDK Global, Employee Navigator, Sage Intacct, Mass Mutual, Principal, Plansource, Toast, and hundreds more.
Proliant emphasizes customer service and provides dedicated support for each solution with certified financial and HR experts providing training and answering questions as they arise from clients.
Key benefits of Proliant
Proliant features a suite of fully integrated, cloud-based solutions that simplify payroll and HR processes, improve accuracy, and ensure full industry compliance. Solutions include payroll & tax services, time & labor management, employee onboarding, HR & benefits administration, applicant tracking, performance management, daily pay (ReadyPay Today), and learning management.
Applicant tracking tools allow multiple postings across top job boards with one click. Requisitions are fully customizable, and applicant information is easily tracked and organized.
An onboarding module captures candidate information at point-of-hire and manages compliance and forms, allowing onboarding to be completed before day one.
Benefits administration tools provide guidance for each step of the elections process so that employees are sure to make informed decisions.
Payroll solutions include diverse payroll management functionalities such as PTO accruals, custom security roles, workers comp reporting, and point-in-time reporting for an unlimited number of users.
Employee and manager self-service portals enable communications regarding time-offs, vacations, and performance reviews; allow individuals to update their payroll and personal information as needed; and make it easy to log time and track attendance.
Proliant tax credit services take care of multiple tax obligations, such as Work Opportunity Tax Credit, Federal and State Empowerment Zone Credits, and Renewal Employment Credits.
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product to Streamline Payroll
Reviewed on 28/02/2023
No matter what size of the company, with tools such as Proliant, any company can offer benefits to...
No matter what size of the company, with tools such as Proliant, any company can offer benefits to employees that compare to the larger companies.
Pros
This product gives small companies like ourselves the capability to offer benefits to our employees that compare to the larger companies.
Cons
There is no integration with our timeclock
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Could be better
Reviewed on 29/10/2021
It's OK but could be a lot better. A lot of work is needed with the timekeeping interface and...
It's OK but could be a lot better. A lot of work is needed with the timekeeping interface and reports.
Pros
Most of the payroll features work well when an update doesn't break something
Cons
The timekeeping interface is a nightmare. It works well enough on it's own but the interface is not good. The customer support for the timekeeping feature is mostly non-existent.
The reports and report writer are not that great. The reports consistently leave employees out and you can't rely on the answers 100%. The report writer doesn't have cumulative total fields to create concise reports.
Much of the maintenance is not available to the administrator and you have to rely of support to update your tables for payroll and timekeeping; especially timekeeping.
Updates to software aren't adequately tested before turnover
Reasons for Choosing Proliant
Infinisource did not treat void checks correctlyReasons for Switching to Proliant
Perceived better reporting and void check treatment- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Look Elsewhere
Reviewed on 26/10/2021
Proliant was a terrible decision. Nothing with them went to plan and we were never technically...
Proliant was a terrible decision. Nothing with them went to plan and we were never technically fully moved out of implementation even though we spent two plus years with them. The customer service provided was always terrible, so much so that we had several phone calls with upper management because of the poor treatment that we received. This being said, the sales team clearly over sold what they were able to deliver. The system is a few different systems parsed together so there is not a clear and uniform flow from one area to the other. Overall, Proliant was one of the worst mistakes that we ever made. Be weary if they try to sell you their software.
Pros
The best thing about Proliant is its cost. The software is not very expensive compared to other full suite payroll options. Additionally the main UI is somewhat pleasing and simple to use.
Cons
The worst thing about Proliant is its software. I am not sure if there is someone behind the curtain constantly changing permissions and data, but those things were certainly to us. Furthermore, their customer service is abysmal. Never have we dealt with such a company that was so inept at its own system. Even though our representatives were the "experts" they constantly had to communicate with other departments and their superiors in order to resolve even the most simple of issues.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So Happy We Made the Switch to Proliant!
Reviewed on 03/11/2021
I was dreading the switch because we had just gone through implementation with another provider. I...
I was dreading the switch because we had just gone through implementation with another provider. I have no regrets. Proliant is on top of it. Our first payroll was easy! The tax team is responsive and any issues are quickly and easily resolved. I am excited to integrate our expense reimbursement into Proliant instead of cutting checks.
Pros
The implementation team was very knowledgeable and made the transition from our previous provider seamless and painless. The Ready Pay Online platform is very intuitive and easy to navigate. Unlimited training is helpful in learning all the different aspects of the software. The customer service has been amazing; I quickly get accurate answers to all of my questions.
Cons
I still struggle with Reporting and finding or customizing reports to the content and format I need.
Alternatives Considered
PaylocityReasons for Choosing Proliant
Workforce Now was difficult to navigate, the reporting was impossible, and there were so many issues on the back end due to poor implementation that we are still trying to correct errors. Customer service was severely lacking and the wait times and response times were unacceptable.Switched From
ADP Workforce Now- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer service
Reviewed on 28/02/2023
Pros
Any time we have had an issue, you have responded immediately and either resolved it or found someone to help resolve the issue.
Cons
We asked that the mobile punch in and out was not available, but in order for someone to work from home we have no choice but to enable it.Ben Admin was a very rocky start with our implementation lead leaving with no notice. The new implementation lead and our ongoing Ben Admin lead have been great, but the delay in getting up and running caused us a lot of issues.
Reasons for Choosing Proliant
Their horrible customer serviceSwitched From
PaycorReasons for Switching to Proliant
Price and we felt your product was superior. Plus we felt that your customer service would be superior.Proliant FAQs
Below are some frequently asked questions for Proliant.Q. What type of pricing plans does Proliant offer?
Proliant offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Proliant?
Proliant has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Proliant support?
Proliant supports the following languages:
English
Q. Does Proliant support mobile devices?
Proliant supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Proliant integrate with?
Proliant integrates with the following applications:
ASPIRE, ATS OnDemand, AXA, Aloha, Aspire, Attendance on Demand, Beekeeper, BerniePortal, Bluestar Loyalty, CDM, CareerPlug, Cornerstone, Cornerstone Software, DRS, Deputy, Digital Dining, Docebo, Docebo Perform, Emburse Certify Expense, Employee Navigator, Equifax, Fidelity, Focus POS, FocusPOS, Future POS, Hireology, InfoGenesis, July MX, Kazoo Employee Experience Platform, Krono, Kronos Workforce Central, Merge, NCR Aloha, NOVAtime, Okta, OnShift, PAR Brink POS, POSitouch, POSitouch POS and ZOOM POS, PlanSource, Restaurant365, Sage Inatcct, Sage Intacct, Selerix ACA, Selerix Engage, Summit Connect, TalentReef, Toast POS, Unifocus, Upserve, Vanguard System, Voya, bswift
Q. What level of support does Proliant offer?
Proliant offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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