Silent Auction Pro

Silent Auction Pro

Live auction event management for nonprofits

4.8/5 (303 reviews)

Silent Auction Pro Overview

What is Silent Auction Pro?

Silent Auction Pro is an application aimed at the non-profit sector. The software allows users to manage live auction events, including ticket sales, credit card processing, and mobile bidding. The app is geared toward aiding in the fundraising efforts of schools, churches, and charitable organizations of all sizes.

On top of helping users manage the live event itself, Silent Auction Pro offers a number of auction-specific features, including absentee bidding, Dutch, English, and live auction types, proxy bidding, and phone bidding. Silent Auction Pro also features built-in image editing, inventory management, and bidder watch lists.

Several versions of Silent Auction Pro are offered. The most basic version, AuctionCore, offers multi-user access, contact management, donation management, customizable auction types, auction data collection, and reporting. In addition to those basic features, AuctionDay adds check-in/check-out tools, USB credit card machine support, and transaction logging. AuctionPromoter adds custom printed material creation, online program guides, and enhanced branding features. AuctionMobile lets the user create a mobile-ready Web front-end for auction items.

Silent Auction Pro is a Web-based application suitable for users and bidders using Windows or Mac computers and the AuctionMobile version makes auction listings correctly scale on all types of mobile devices. All versions of Silent Auction Pro are priced on a per-event basis, with discounts available for repeat customers.

Silent Auction Pro Overview

Pricing

Starting from
US$129.00

Pricing options

Free Trial
One Time License
Value for money

A free trial is available on request.
AuctionCore: $129 per event
AuctionDay: $149 per event + 1.5% per transaction
AuctionPromoter: $149 per event
AuctionOnline: $149 per event
AuctionMobile: $149 per event


Silent Auction Pro Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Screenshots

Silent Auction Pro screenshot:
Silent Auction Pro screenshot: Silent Auction Pro screenshot: Silent Auction Pro screenshot: Silent Auction Pro screenshot:

Silent Auction Pro Reviews for UK Users

Silent Auction Pro Reviews for UK Users

Overall rating
4.8
/
5
Excellent
252

Very good
50

Average
0

Poor
1

Terrible
0

Value for Money
4.8
Features
4.7
Ease of Use
4.6
Customer Support
4.9
100% recommended this app
Erin C.

A Must for School Fundraising

We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.


Robert H.

Round 2; Regrouping

I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower.

Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it.

Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.


Jennifer H.

Reached our goal - even during COVID-19 - with help of Silent Auction Pro

Our small non-profit has had a very positive experience with Silent Auction Pro. We have used Silent Auction Pro for 3 years, 2 years with paper bidding and this year with mobile bidding. This year we were so lucky to have transitioned to mobile bidding. Our auction went on without a hitch, in a virtual environment, during the COVID-19 shut downs. We were able to switch everything to a virtual offering easily and we were still able to exceed our goal of $75,000. We look forward to using this great software in the future.


Aaron W.

Silent Auction Pro - basic auction software


Cathy B.

Highly Recommend!

Previously we have had a more create-as-we-go-along approach to each dinner auction held. We were looking for greater portability in auction coordinating. Meaning, we want to be able for someone to walk in the door and be able to understand what was done in previous auctions and be able to carry it forward with little to no difficulty. One of the best things about Silent Auction Pro is the support team and the support videos!


Erin C.
Industry: Fund-Raising
Company size: 2-10 Employees

A Must for School Fundraising

Used Other for 2+ years
Reviewed on 12/03/2020
Review Source: Capterra

We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Pros

We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Cons

We would love to see an app in the future, rather that just a mobile site for bidding.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Robert H.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Round 2; Regrouping

Used Daily for 6-12 months
Reviewed on 22/10/2019
Review Source: Capterra

I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower.

Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it.

Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Pros

Features, Performance and Support were all Excellent.

Cons

Registration and PW requirements for bidding .

No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer H.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Reached our goal - even during COVID-19 - with help of Silent Auction Pro

Used Other for 2+ years
Reviewed on 08/04/2020
Review Source: Capterra

Our small non-profit has had a very positive experience with Silent Auction Pro. We have used Silent Auction Pro for 3 years, 2 years with paper bidding and this year with mobile bidding. This year we were so lucky to have transitioned to mobile bidding. Our auction went on without a hitch, in a virtual environment, during the COVID-19 shut downs. We were able to switch everything to a virtual offering easily and we were still able to exceed our goal of $75,000. We look forward to using this great software in the future.

Pros

Once you use the software for multiple years it makes it so easy to put in repeat auction items. The software offers so many options and ways to set up communication with bidders, attendees, donors, etc. I love that you can schedule items to go out ahead of time so you don’t need to think about doing them later. Every year new updates make the software better than the year before. The pricing is affordable for non-profits and they offer superior customer service, tech support and a fantastic help section.

Cons

There is a learning curve, as with any other software package – the more you use it the easier it is. We tended we only have 2 people inputting auction information so that it was consistent. We would love to see a more comprehensive package that allows you to input expenses and see the full picture of the event. I know this is something they are trying to incorporate for the future and once it is available it will be even more fantastic!

Response from Silent Auction Pro

Thank you very much for the review Jennifer! We're hearing quite a few stories about groups switching to virtual events because of COVID-19 and still meeting or exceeding their goals - especially when you consider not having to pay for the venue and all the other expenses that come with it. I'm glad you had a great event! - Jim

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Aaron W.

Silent Auction Pro - basic auction software

Used Monthly for 1-5 months
Reviewed on 18/06/2018
Review Source: Capterra

Pros

Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Cons

Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Response from Silent Auction Pro

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.

Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.

Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Cathy B.
Industry: Primary/Secondary Education
Company size: 13-50 Employees

Highly Recommend!

Used Other for 1-5 months
Reviewed on 30/05/2019
Review Source: Capterra

Previously we have had a more create-as-we-go-along approach to each dinner auction held. We were looking for greater portability in auction coordinating. Meaning, we want to be able for someone to walk in the door and be able to understand what was done in previous auctions and be able to carry it forward with little to no difficulty. One of the best things about Silent Auction Pro is the support team and the support videos!

Pros

The 'back office' support from Silent Auction Pro is amazing. They are quick to respond and very easy to work with. In addition, the videos for how to use the software are very well done and easy to understand!

Cons

There really wasn't anything that we didn't like about this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.6/10
Based on 303 user ratings
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Silent Auction Pro Pricing

Silent Auction Pro Pricing

Starting from
US$129.00
Free Trial
One Time License
Value for money

A free trial is available on request.
AuctionCore: $129 per event
AuctionDay: $149 per event + 1.5% per transaction
AuctionPromoter: $149 per event
AuctionOnline: $149 per event
AuctionMobile: $149 per event

A free trial is available on request.
AuctionCore: $129 per event
AuctionDay: $149 per event + 1.5% per transaction
AuctionPromoter: $149 per event
AuctionOnline: $149 per event
AuctionMobile: $149 per event

Value for Money
4.8/5
Based on 303 user ratings
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Silent Auction Pro Features

Silent Auction Pro Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.7/5
Based on 303 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Silent Auction Pro

Additional information for Silent Auction Pro

Key features of Silent Auction Pro

  • Absentee Bidding
  • Activity management
  • Bid management
  • Credit card processing
  • Customer database
  • Customer history
  • Customizable branding
  • Customizable reporting
  • Dutch Auction
  • Electronic payments
  • English Auction
  • Event tracking
  • Gift card system
  • Mobile integration
  • Order confirmation
  • Order fulfilment
  • Order processing
  • Product catalog
  • Silent Auction
  • Web integration

Benefits

• Manage all aspects of silent and live auctions from a Web-based interface.
• Quickly create and publish mobile-friendly online auctions with Silent Auction Pro AuctionMobile.
• Raise unlimited funds for charities with low upfront costs.
• Accept credit cards at locations that do not normally take them.
• Sell gift certificates and set buy-it-now pricing for quick sales.

Silent Auction Pro FAQs

Silent Auction Pro FAQs

Below are some frequently asked questions for Silent Auction Pro.

Q. What type of pricing plans does Silent Auction Pro offer?

Silent Auction Pro offers the following pricing plans:

Starting from: US$129.00

Pricing model: One Time License

Free Trial: Available

A free trial is available on request. AuctionCore: $129 per event AuctionDay: $149 per event + 1.5% per transaction AuctionPromoter: $149 per event AuctionOnline: $149 per event AuctionMobile: $149 per event

Q. What are the main features of Silent Auction Pro?

Silent Auction Pro offers the following features:

  • Absentee Bidding
  • Activity management
  • Bid management
  • Credit card processing
  • Customer database
  • Customer history
  • Customizable branding
  • Customizable reporting
  • Dutch Auction
  • Electronic payments
  • English Auction
  • Event tracking
  • Gift card system
  • Mobile integration
  • Order confirmation
  • Order fulfilment
  • Order processing
  • Product catalog
  • Silent Auction
  • Web integration

Q. Who are the typical users of Silent Auction Pro?

Silent Auction Pro has the following typical customers:

Non Profit

Q. What languages does Silent Auction Pro support?

Silent Auction Pro supports the following languages:

English

Q. What type of pricing plans does Silent Auction Pro offer?

Silent Auction Pro has the following pricing plans:

One Time License

Q. Does Silent Auction Pro support mobile devices?

We do not have any information about what devices Silent Auction Pro supports

Q. What other apps does Silent Auction Pro integrate with?

We do not have any information about what integrations Silent Auction Pro has

Q. What level of support does Silent Auction Pro offer?

Silent Auction Pro offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support