eSPACE

We focus on your facility so you can focus on your mission.

About eSPACE

eSPACE, offered by Smart Church Solutions, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.

eSPACE is comprised of three main modules; event scheduling, work order management, and HVAC scheduling integration. The product’s event scheduling functionalities act as a single source for all customer scheduling needs such as space, rooms, resource, and service allocation. The event scheduling functionality also offers features such as real-time conflict detection between events, designing & maintaining online forms, allowing unlimited user access in advanced versions, allowing calendar views to remain public or private, and the ability to generate ad-hoc & customized reports. The product also offers a work order management functionality that enables administrators to track equipment such as light fixtures, HVAC, plumbing fixtures, and IT equipment, among others. The work order management functionality also offers other features such as inventory control, tracking inventories across multiple locations, work-order related email notifications & alerts, vendor & staff workflow management, and requests for new work orders.

eSPACE provides integration with HVAC systems with its event scheduler module, reducing manpower costs related to manual setting of HVAC systems. The product also offers integration with several building automation systems, as well as with third-party softwares such as Eventbrite, MS Outlook, and Gmail.


Key benefits of eSPACE

eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.

The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.

The software allows users to automatically import or migrate data from third party data sources, saving time & resources.

The product offers detailed customer support options that include forums, a knowledge base, FAQ’s, and video tutorials, as well as traditional phone based & online support.

The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.


Images

eSPACE Software - eSpace event scheduling module with event dashboard view
eSPACE Software - eSpace facilities management dashboard view
eSPACE Software - eSpace event scheduling module with events calendar view
eSPACE Software - eSpace software can be accessed across multiple devices
eSPACE Software - eSpace work order management module with users dashboard view
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eSPACE video
eSPACE video
eSPACE video
eSPACE Software - eSpace event scheduling module with event dashboard view
eSPACE Software - eSpace facilities management dashboard view
eSPACE Software - eSpace event scheduling module with events calendar view
eSPACE Software - eSpace software can be accessed across multiple devices
eSPACE Software - eSpace work order management module with users dashboard view

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eSPACE

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Starting Price

US$60.00
month
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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.4 /5
(424)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.6/5

Already have eSPACE?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 424
Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Our experience using eSPACE has been very good. They are extremely helpful, responsive and...

Reviewed on 05/03/2018

Pros

The software does everything it is advertised to do and they are continually making improvements to make it even better. The customer support is awesome. If we have any issues or problems, they are very responsive and work with us until it is resolved. We have connected our HVAC systems with eSPACE, which was quite a process since our HVAC is an old system. But everyone at eSPACE worked with us through the whole process to get it functioning properly. Everything works automatically and it is great.

Cons

Some of the functions can be a little confusing, but after working with it, we usually figure it out. We would like to customize some of the sub-admin sections more, but the new communications tools available may also eliminate that.

Ryan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Well made, easy to setup and use. Highly flexible software. Actively developed and supported.

Reviewed on 05/03/2018

Great work order and event management functionality.

Great work order and event management functionality.

Pros

The software has a low learning curve and is intuitive. Customer service is responsive and helpful. Work orders can be submitted without a login. Work orders can contain custom forms to aid in more complex or unique requests. eSpace has mobile apps for iOS and Android (most work order systems rely on mobile webpages too much). Great modules to support assets ("Equipment"), inventory, and recurring preventative maintenance work orders. System is actively being actively developed and upgraded on a regular basis. Web interface is well designed and spaced well to use with a tablet or 2in1 laptop computer. Low cost and easy payment options. eSpace functions well as a work order system and event management system which = less administrative work compared to managing 2 systems separately. Easy to setup the system without training, but setup training is provided at a low cost if needed. Overall its a great product supported by a great team. Though some functionality is lacking, I am betting that with time, eSpace will be able to turn their great system into a top competitor in the field.

Cons

The software is lacking some advanced functionality. There is some give and take to have an event management system and work order system tied together in one system. The list of rooms/spaces is truly a mess (very clunky to navigate, constant issues with users selecting multiple rooms by accident because it is not remotely intuitive). The Android app is slow to load work orders (seems to be due to the app attempting to load rooms/spaces). Customer service is responsive, but always tells you to go vote on features rather than giving timelines. Voting on a potential cool new feature is perfectly fine, but having to vote on critical functionality is simply an annoyance.

Response from Cool Solutions Group

Ryan: Great Feedback.

Would love to hear more about what WBC sees as critical functionality. That will help me and our team determine priorities for all out subscribers.

Also, we do offer some custom coding options for clients that need features that may not be on the "road-map".

Thanks

Tim Cool

Sarah
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We are about 60% pleased with this software.

Reviewed on 26/02/2018

Pros

We appreciate the options that are offered through the software to include details for each event and an overview of calendar.

Cons

There are often very serious glitches to the effective use of the software, and the development team works quite slowly to resolve issues. This is frustrating for our users...

Response from Cool Solutions Group

Sarah: Thank you for your candor. As CEO of eSPACE, I am sorry that we are not meeting your expectations. Please email me personally at [email protected] so that we can set up a time to discuss your concerns.

When we worked with Dan, he was always 100% supportive, so I am concerned with your disappointments.

Thanks

Tim Cool

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Event Scheduling Software There Is. Period.

Reviewed on 28/09/2019

Extremely powerful event scheduling and management software, it works wonders for our church as we...

Extremely powerful event scheduling and management software, it works wonders for our church as we have a multitude of events. It allows each one of our teams to be in the loop and stay on top of the event calendar.

Pros

eSPACE is packed with powerful features and works wonders for our church. Easy to manage events and scheduling. We can easily see which departments are affected by certain events and what is required from each department.

Cons

The Android application lacks the feature of integrating the eSPACE calendar with Google's calendar in my phone. This would be an invaluable addition so I'm not having to swap between multiple calendars constantly.

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great digital assistant

Reviewed on 26/02/2018

Pros

The ability to quickly post an issue On a Sunday morning when things are hectic and chaotic. I also like the ability to review all of the work orders and see and discuss the progress with my team. The mobile app for the iPad and iPhone is very functional as well.

Cons

I wish that the mobile app was easier to use in terms of uploading pictures. It would also be nice if you could assign other projects for other people so that they can see the update. It seems to sometimes be glitchy in terms of the app.

Showing 5 reviews of 424 Read all reviews

eSPACE FAQs

Below are some frequently asked questions for eSPACE.

eSPACE offers the following pricing plans:

  • Starting from: US$60.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Event Scheduler: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) Work Order Management: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) FACILITeSPACE: - Major building system integration Call for pricing

eSPACE has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000

eSPACE supports the following languages:

English

eSPACE supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

eSPACE integrates with the following applications:

Brivo Access, Gmail, Microsoft Outlook

eSPACE offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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