--- description: Learn how Revel Systems can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Revel Systems. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Revel Systems Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [Revel Systems](/software/102989/revel-ipad-pos) # Revel Systems Canonical: https://www.getapp.co.uk/software/102989/revel-ipad-pos Page: 1 / 14\ Next: [Next page](https://www.getapp.co.uk/software/102989/revel-ipad-pos?page=2) > Revel iPad point-of-sale system for restaurants, bars, retail, quick service restaurants, and enterprises. We help you achieve your dreams\! > > Verdict: Rated **3.6/5** by 323 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Revel Systems ? Manage sales, customers, and inventory from the Revel Systems POS interface. ? Remain always-on, even during Internet downtime and power outages. ? Create custom sales processes and branded POS user interface windows with Revel Systems API. ? Schedule point-of-sales employees and manage payroll from a single software system. ? View and export a variety of POS reports. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 323 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Revel Systems - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Revel Systems for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Polish, Spanish, Thai - **Available Countries**: Australia, China, Germany, India, United Kingdom, United States ## Features - API - Accounting Integration - Audit Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Commission Management - Cost Tracking - Customer Accounts - Customer History - Customisable Templates - Delivery Management - Demand Forecasting - Discount Management - Electronic Payments - Electronic Signature - Employee Management - For Liquor Stores - For Restaurants - For Retail ## Integrations (5 total) - Adobe Commerce - QuickBooks Online Advanced - Shopify - X-Cart - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.getapp.co.uk/directory/195/point-of-sale/software) ## Related Categories - [POS Systems](https://www.getapp.co.uk/directory/195/point-of-sale/software) - [Restaurant POS Software](https://www.getapp.co.uk/directory/197/restaurant-pos/software) - [iPad POS Software](https://www.getapp.co.uk/directory/835/ipad-pos/software) - [Retail POS Systems](https://www.getapp.co.uk/directory/1603/retail-pos-system/software) - [Inventory Management Software](https://www.getapp.co.uk/directory/324/inventory-management/software) ## Alternatives 1. [Epos Now](https://www.getapp.co.uk/software/106871/epos-now) — 3.8/5 (729 reviews) 2. [Square Point of Sale](https://www.getapp.co.uk/software/91016/square-point-of-sale) — 4.6/5 (3039 reviews) 3. [PayPal Point of Sale](https://www.getapp.co.uk/software/2006083/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Clover](https://www.getapp.co.uk/software/101591/clover) — 3.8/5 (583 reviews) 5. [Boulevard](https://www.getapp.co.uk/software/2009767/boulevard) — 4.6/5 (390 reviews) ## Reviews ### "I own a restaurant and we use Revel as our POS." — 5.0/5 > **Verified Reviewer** | *2 July 2018* | Mining & Metals > > **Pros**: I like the view of the menu the most. It allows you to easily select products and add additional items, if you need to. > > **Cons**: The customer service is horrible. If you have any issues with the system, good luck to you and block off at least an hour. ----- ### "Revel rocks\!" — 5.0/5 > **Paul** | *27 October 2017* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Ever changing and updating to make an already great product better. Responsive customer support through phone and email. > > **Cons**: All the monthly SAS fees can really pile up for larger accounts like myself. Enterprise level back end reporting could be better. ----- ### "Full of Glitches" — 1.0/5 > **Emily** | *7 November 2016* | Retail | Recommendation rating: 0.0/10 > > **Pros**: -When it works it is more robust and better at speaking to Quickbooks than any other POS systems that we've used. > > **Cons**: There are many, many issues that I can't explain because it works fine one day and not at all the next, with no reason. -Past POS companies have emailed me monthly updates about changes that are coming and information about updating the app or problems that have been discovered. Revel does no such thing. > > We've been with Revel for about 8 months now. I am on the phone with customer support weekly, nearly daily. Our initial integration with Quickbooks was not well supported by their staff and eventually I had to just teach myself how to get the system set up and integrated. We have constantly had issues that when I contact customer service they tell me they don't know why it happened and it must be a glitch in the software. My credit card machine broke after 7 months and Revel could not figure out how to fix it so I called the manufacturer and they told me it was a software issue. Revel's solution was to trade in for a new one, rather than try to figure out what the software issue was. The first customer service agent I spoke to did not even have the manual for the pin pad that I was using. Multiple times Revel has stopped speaking to Quickbooks without warning and our data has not been pushed through as it should. I've been told that the exchange feature that is built in to the front end of the system does not actually work and so we should stop using it and do a work around so that our entries into Quickbooks will be correct. My completed invoices have gotten stuck between the Ipad and the back office and the payments have therefore not been received into Quickbooks until I discovered the problem. Revel has multiple times overtaken Quickbooks and changed the vendor information in Quickbooks. After multiple phone calls to customer support for a single issue I've eventually been told that my system is out of date and that's what's causing the problem, but it was never brought up in initial phone calls. In the same vein, there is no indication from Revel that I should update the system. In fact for the last update, the app told me that it was the most up to date, but finally on the back end of Revel there was a warning that I needed to update or my system would be obsolete. In fact I was running the most up to date version of the app, but what needed to be done was to download an entirely new app-that was not made clear in Revel's warning, I just happened to figure it out myself. Furthermore, had I not happened to log into Revel's back end on that particular day, I would not have known that I was required to update. One day the back office stopped sending our daily emailed reports. When I spoke to customer support they told me that it was because the email addresses where the report was sent were separated by commas and not semi-colons. When I mentioned that the commas had been working for 7 months they told me that it was due to an update on their back end that now required semi-colons. When asked how I was supposed to know that and change it I was told that it had been a "known issue" for over a month and that some businesses had a problem and some didn't so they didn't let customers know about the issue. With all the issues I've had, I've never been able to speak to a supervisor or had any kind of conciliatory gesture like a reduced price made for me and in fact had to pay shipping to and from returning my credit card machine. When I speak to customer service about issues related to Quickbooks integration, they are not trained on Quickbooks so generally cannot help me. Overall the system is extremely glitchy and inconsistent. It cannot be counted on to work the same way from day to day. ----- ### "System Admin for Beauty Company with 4+ years of Revel experience" — 5.0/5 > **Chaz** | *29 June 2023* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Revel is very valuable to Le Labo brand because as beauty brand that creates hand blended perfume, we need to track all of the inventory at an ingredient level. From a Retail POS and inventory management perspective, Revel is a shining star. Deployment is easy, just download the app, provision, and as long as you have an internet connection, you're on your way. > > **Cons**: CRM and eCommerce integration have been challenges for us, but not at the fault of Revel really. Being the large enterprise we are, the other areas of our business are cemented in the platforms that they use already, and thus there is no out of the box integration available for features beyond the core POS/Inventory that we rely on. The path forward would be for our organization to create new custom integrations to match our own internal business requirements. As far as a Revel review, the features that we do use and the support that we receive has been top notch. > > My role with Estee Lauder is Retail Business analyst for Le Labo brand. Because they use Revel which is unique to any other Estee Lauder brand, my responsibility is also system admin of the Revel software. From my usage perspective, I enjoy that it is self contained and there's not much we cant make it do to support our business needs. Over half of the problems we face actually are not with Revel at all, but the way have we extract data from Revel's server to publish to our master system (SAP) and supporting that integration. This was architected and is maintained by our organization. ----- ### "Revel POS system" — 4.0/5 > **Debra** | *27 June 2023* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Offers both retail and restaurant versions of software that works for our company, which includes a retail operation (winery \& brewery) as well as a separate cafe operation. > > **Cons**: "CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer. Reports auto load prior to dates being entered; spend a lot of time waiting for a report to load to then enter actual period wanted for report.Features removed during updates (no longer have receipt option when comping items; for winery/brewery operations we comp out bottles used for tastings on a daily basis and used these receipts routinely, only to have the feature disappear with an update).Quite expensive for our seasonal business; we need several stations during busy months but have to pay quite a bit even when several are not used during slow months. > > Same system used for different areas of our business where we had different POS systems in past. Easier for administration, bookeeping, etc. ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.co.uk/software/102989/revel-ipad-pos?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/102989/revel-ipad-pos) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data