Workiz

4.5 (210)
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The #1 scheduling and invoicing tool for field service pros

About Workiz

Seize complete command of your enterprise with Workiz.

Workiz is the premier comprehensive field service management platform designed specifically by service experts for the expansion of businesses. With trust from over 120,000 professionals all over North America, Workiz equips you with tools necessary to smoothen your business processes, skyrocket your profit margins, while ensuring high-grade customer satisfaction.

Enhance your daily tasks with a comprehensive job management system. Get ahead of the competition by instantly responding to leads through our collaborations with Angi, Thumbtack, and Google's Local Services Ads. Awe your clients with the seamlessness of real-time communications and responsiveness using the Workiz mobile application.

Efficiently handle all tasks through one single point of control by linking your existing applications and tools to your Workiz dashboard. We sync with leading industry-level solutions such as Quickbooks, Stripe, and CompanyCam.

Experience a 7-day free trial of Workiz and witness firsthand how we can drive your business growth.


Key benefits of Workiz

1. Online Booking
2. Automating Tasks from texts to invoices
3. Workiz Card


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Not sure about Workiz? Compare with a popular alternative

Workiz

4.5 (210)
VS.
Most reviewed

Starting Price

US$225.00
month
US$15.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

131
113

Integrations

11
78

Ease of Use

4.5 (210)
4.5 (3,350)

Value for Money

4.4 (210)
4.4 (3,350)

Customer Service

4.4 (210)
4.5 (3,350)
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Reviews

Overall rating

4.5 /5
(210)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have Workiz?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 210
John
John
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Appliance Repair

Reviewed on 26/03/2020

Pros

Customers repeatedly tell me they like the reminders and ease in which to book appointments compared to other local appliance repair companies. For myself, I like the scheduling reminders and at a glance daily scheduling.

Cons

The app is a little flakey sometimes where it won't save comments or finance items. As a user I have had it remove all payment data when I was only trying to clear one incorrect entry. I have stopped using the app entirely and just use the website.

Response from Workiz

John, we've been so glad to have Elite Appliance Repair with Workiz! It's great to hear your customers are enjoying the reminders and find it easy to book appointments. It's been great to see the growth that Elite has experienced! Thanks for your comments about the app, we'll share them with our product team. If you have any issues or questions regarding the app (or anything else), our account managers are always here to help!

John
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and affotdable

Reviewed on 23/07/2020

It helps us know where are techs are at and how long they will be there, the automatic review...

It helps us know where are techs are at and how long they will be there, the automatic review request, We are logging our tines of srrival, departure and mileage. There are great as one they offer as your company grows.

Pros

My technicians are old school and want everything on paper but this software made it so easy for them to do. Our productivity increased and so did out customer base and I believe it had a lot to do with this software and keeping us organized, ,,Thank you Workiz!!!!!!

Cons

Yes, I have trouble understanding the estimate vs job input.

Response from Workiz

Hi John, thanks so much for your outstanding review. It's incredible to hear that your productivity and customer base has increased after you started using Workiz! Akins Garage Door Service has been a great addition to our team, and we're here for anything that you need. In regards to your comment about the estimate vs. job input, we'd like to see how we can help you out. Please reach out to your account manager and she will be happy to take you through it! Thanks again for your review.

Joshua
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Needs work or the old system back

Reviewed on 28/05/2021

Before the update I was very happy with it, worked smoother, very little issues, layout was better....

Before the update I was very happy with it, worked smoother, very little issues, layout was better. Not a big fan of this new system.

Pros

clicking address in quick edit and bring up google maps, tags option in quick edit, ability to edit columns.

Cons

So much wrong with it. Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking anywhere on the job will open it is frustrating, call recordings are places in an inconvenient place in quick edit, it is COMPLETELY unorganized, you have to click sub status in in-progress EVERY TIME in order to organize your jobs where before it was organized automatically. Same with submitted, very unorganized and list of jobs starts from oldest to newest so you have to click 'date and time' column to reorganize it every time. Messaging system is terrible and always says i have unread messages when I dont. Also only way to know if you have new message is if you see the red 'unread' its not colored darker or have the little yellow dot next to the name which was helpful. The new update is terrible to work with. old system was 100x better.

Response from Workiz

Hi Joshua.
We're sorry to read you don't like our latest features.
We'll make sure someone calls you in the following days to see how we could be of help.

Kala
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Workiz WORKS for US!!

Reviewed on 25/04/2022

The best part about Workiz is the ability to access our files from our sales teams' mobile devices....

The best part about Workiz is the ability to access our files from our sales teams' mobile devices. The majority of our staff do not sit in an office, rather they work almost exclusively from job sites and their trucks. Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple.

Pros

Workiz has made managing our projects so simple! We are able to store project information, manage our AP and AR, photos and paperwork so efficiently.

Cons

At first, we did have some issues integrating other software with Workiz. However your support team was always available and eager to assist.

Alternatives Considered

AccuLynx

Reasons for Choosing Workiz

Workiz is affordable and offers more features to help our company succeed.

Switched From

JobNimbus

Reasons for Switching to Workiz

Better price with great features.
Octavia
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our Moving business is running more efficiently than ever!

Reviewed on 26/05/2021

Workiz has been a great asset to our business with ease of use between the office and the techs,...

Workiz has been a great asset to our business with ease of use between the office and the techs, scheduling & mapping the job, contacting customers using the Workiz phone and invoicing/billing. This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!

Pros

Integration of the software with our business was extremely easy! This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced misinformation, errors & helps to get last minute changes our quickly.

Cons

Customization of our documents is not as efficient, it would help to have our already established documents translated using PDF's instead of having to re-create the documents needed.
There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those dates and want to review other jobs in the same selected dates you must re-select the dates, there is no option to keep that same selection of dates. This can be time consuming when verifying jobs for payroll, techs & hours.

Response from Workiz

Thanks Octavia. We love working with moving companies like yours and are excited by your great review. We've updated the product team with your feedback.
Thanks!

Showing 5 reviews of 210 Read all reviews

Workiz FAQs

Below are some frequently asked questions for Workiz.

Workiz offers the following pricing plans:

  • Starting from: US$225.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Lite Free forever (2 pro users) - Eliminate the pen and paper with the perfect starter kit. Standard: $45 per user per month (minimum 5 pro users + unlimited free users) - The top tools to grow your company faster, save time, and increase revenue. Ultimate: Contact Workiz (unlimited pro users) - The complete plan to operate your business, franchises, partners, and inventory. 7-day free trial available for all packages.

Workiz has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000

Workiz supports the following languages:

English

Workiz supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Workiz integrates with the following applications:

Google Calendar, Gusto, Mailchimp, Microsoft Excel, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Salesforce Platform, Stripe, Zapier, Zoom Workplace

Workiz offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Workiz.