---
description: Learn how Responsive can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Responsive.
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title: Responsive Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Responsive](/software/103221/responsive)

# Responsive

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> Responsive’s (formerly RFPIO) AI-driven Strategic Response Management platform drives more deals won with smarter, faster responses.
> 
> Verdict: Rated **4.6/5** by 172 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Responsive

Automatically respond to RFX and security questions using an AI-enabled content library&#10; Respond to up to 40% more RFPs per year&#10; Complete up to 80% of an RFP through automation &#10;Bring together teams and increase win rates through in-app collaboration&#10;Manage teams, people and knowledge with advanced project management features&#10;Integrate with your favorite CRM, SSO, sales enablement, productivity and communication platforms&#10;Empower all users to access response-ready content from wherever they work with Responsive LookUp&#10;Accelerate deals by responding to security questionnaires faster, with greater accuracy&#10;Create your best responses by improving access to your company’s most vital asset — content — for all frontline users&#10;Answer tough prospect questions in real time with access to your company’s knowledge base at your fingertips&#10;Improve proposal quality and respond to more requests through response automation&#10;Give subject matter experts more time to personalize responses and customize solutions&#10;Increase adoption from proposal, sales, presales, marketing and other response teams through online training at Responsive U&#10;Create high-quality, customized, proactive proposals in record time without the need to switch applications to access vetted, on-brand content

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 172 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Responsive (formerly RFPIO)
- **Location**: Beaverton, US
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Australia, Austria, Brazil, Canada, Denmark, Finland, France, Germany, India, Israel, Kuwait, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Qatar, Saudi Arabia, Singapore, Sweden and 3 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Automatic Formatting
- Bid Management
- CRM
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Management
- Content Library
- Content Management
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Document Automation

## Integrations (26 total)

- Box
- Cisco Duo
- Dropbox Business
- Google Chat
- Google Drive
- Highspot
- HubSpot CRM
- Jira
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

## Related Categories

- [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [Business Process Management Software](https://www.getapp.co.uk/directory/273/business-process-management-bpm/software)
- [Proposal Management Software](https://www.getapp.co.uk/directory/340/proposal-management/software)
- [Workflow Management Software](https://www.getapp.co.uk/directory/566/business-workflow/software)
- [Project Management Software](https://www.getapp.co.uk/directory/332/project-management/software)

## Alternatives

1. [Breeze](https://www.getapp.co.uk/software/2080021/breeze-3) — 5.0/5 (15 reviews)
2. [XaitPorter](https://www.getapp.co.uk/software/1665/xaitporter) — 4.6/5 (45 reviews)
3. [Axonaut](https://www.getapp.co.uk/software/132027/axonaut) — 4.6/5 (22 reviews)
4. [VT Docs](https://www.getapp.co.uk/software/170487/visiblethread-docs) — 4.9/5 (51 reviews)
5. [PandaDoc](https://www.getapp.co.uk/software/91467/pandadoc) — 4.5/5 (1243 reviews)

## Reviews

### "Speeds up knowledge gathering and response time" — 5.0/5

> **Joe** | *16 November 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It's quite a luxury to be using Responsive when working with RFPs, customer/vendor questionnaires and similar documents that require gathering knowledge and answering inquiries. Most companies I know still use manual processes for the same and keep on having to redo the same work over and over again. Responsive provides an easy workflow, enterprise level access control and ability to build up a strong database of knowledge bits to semi-automate the necessary tasks and get answers to customers in a much faster way.
> 
> **Cons**: While I don't have direct experience with the ETL process that moves questions from customer systems/documents to Responsive, based on what I observe, the platform could be doing a better job of maintaining the question formats (e.g., multiple choice selections, drop-down fields, etc.)

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### "Beautiful UI, incredibly intuitive" — 5.0/5

> **Jennifer** | *14 May 2019* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: The UI on RFPIO is so sleek and elegant, but more importantly, it's incredibly intuitive. Our goal for purchasing this product is to find something that will scale for us as we expand into different verticals, but also that will be easy for non-writer teammates to pick up. I have no doubt that RFPIO is the perfect choice to grow with us.
> 
> **Cons**: Nothing, really. Still figuring out the integration into our template, but that's just lack of time on my part, rather than a flaw in the software itself.
> 
> The RFPIO team has been incredibly patient, friendly, and responsive. The level of user support is fantastic.

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### "Not that useful" — 1.0/5

> **Nelson** | *17 November 2023* | Information Technology & Services | Recommendation rating: 1.0/10
> 
> **Pros**: The progress tracking is nice and the ability to tag people for help on questions is useful.
> 
> **Cons**: The search is terrible. It constantly misidentifies what I'm searching for and shows completely unrelated results. Searching for answers is our main use case for this tool and it fails pretty miserably. I waste a lot of time in Responsive looking for things that should be straightforward.  &#10;&#10;Its always a crapshoot importing documents, a lot of time it messes up identifying the right questions and answers and i've lost track of how many times the answers get exported to the wrong cell.
> 
> Not good. Very frustrating using this product. I wish we used another tool.

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### "Very pleased Pre-Sales Team user of Responsive\!" — 5.0/5

> **Georgia** | *14 March 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The collaboration features, the Auto Respond feature, the mapping of projects and easy export into the source document.
> 
> **Cons**: Not a con as such, perhaps an inherent limitation of source files, but I would like some more accommodation of trickier source documents that e.g. have conditional questions (e.g. if Yes, reply to next question, if Not, do not) or documents that show or hide questions depending on how you previously answered to the questions above. Not sure if something could be enhanced in the tool to accommodate this, or other non-user-friendly types of RFx source files.
> 
> 9/10, the only reason I'm not giving it 10 is because I'm not fully leveraging all the functionality as of yet (especially the Auto-Respond and GenAI capabilities to save me time and increase efficiency).

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### "Many options for content organization" — 4.0/5

> **Amber** | *7 January 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: There are many options for organizing the Content Library, from tags, to collections, to multiple responses to a question, and more. The project management feature is also useful, especially the option to invite guests to collaborate and not require them to make an account.
> 
> **Cons**: There are many minor glitches, which after contacting the support team, usually get fixed in a timely manner, but after a while I don't want to report every little thing and wished that the QA team would catch them before going into production. Also the customer care team is hit and miss, and we faced some communication issues when it came to billing.
> 
> I use this every day as part of my job and I am overall satisfied with the use of the tool and its many features. I am currently sorting out our thousands of pieces of content and I find the process enjoyable.

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## Links

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