--- description: Learn how OpsGenie can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for OpsGenie. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpsGenie Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/270/application-monitoring-performance/software) > [OpsGenie](/software/103249/opsgenie) # OpsGenie Canonical: https://www.getapp.co.uk/software/103249/opsgenie Page: 1 / 7\ Next: [Next page](https://www.getapp.co.uk/software/103249/opsgenie?page=2) > Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident. > > Verdict: Rated **4.6/5** by 154 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OpsGenie Leverage the Incident Investigation Dashboard, so you can correlate code deployments to incidents and measure deployment quality over time. Link Jira Software Issues and Jira Service Desk records to incidents so the full impact can be easily measured. Notify the right people at the right time using phone calls, text messages, emails or mobile push notifications on Android and iOS devices. Create daily, weekly, or custom on-call rotations (including follow-the-sun) using flexible scenarios that can depend on any combination of location, time, or day. Respond to Incidents from the Incident Command Center, which centralizes all the information needed to collaborate and troubleshoot an incident in one place. Use Slack, Zoom, or Opsgenie’s Native bridge and chat for response. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 154 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$11.55 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Start for free and scale as you grow. Opsgenie offers various plans for teams of different sizes and maturity. https://www.atlassian.com/software/opsgenie/pricing We also offer volume discounts for larger teams, use the price calculator on our pricing page for more information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden and 3 more ## Features - API - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Application Management - Audit Trail - Automated Scheduling - CPU Monitoring - Calendar Management - Chat/Messaging - Collaboration Tools - Communications Management - Contact Management - Corrective and Preventive Actions (CAPA) - Customizable Fields - Dashboard - Dashboard Creation - Disaster Recovery - Email Alerts - Email Management ## Integrations (97 total) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... and 82 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Application Performance Management Tools](https://www.getapp.co.uk/directory/270/application-monitoring-performance/software) ## Related Categories - [Application Performance Management Tools](https://www.getapp.co.uk/directory/270/application-monitoring-performance/software) - [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software) - [Website Monitoring Software](https://www.getapp.co.uk/directory/113/website-monitoring/software) - [Log Management Software](https://www.getapp.co.uk/directory/479/log-management/software) - [DevOps Tools](https://www.getapp.co.uk/directory/1087/devops/software) ## Alternatives 1. 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[Site24x7](https://www.getapp.co.uk/software/91129/site24x7) — 4.7/5 (344 reviews) ## Reviews ### "its a nice a tools which can be configured as per your requirement and needs" — 4.0/5 > **Bharath** | *9 January 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: --easy to configure or customise notification as per your requirement --The GUI is very simple and self explanatory > > **Cons**: when we change the mobile frequently then all the previously used mobile pile up in the configurations which causes issue later (I was not able to get the alerts since it was sending the alerts to the old mobile )...I had to delete the old mobiles from the web console to fix the issue > > stay up to date with the infra issues ----- ### "Incident response and monitoring" — 5.0/5 > **Juan Carlos** | *31 July 2018* | Internet | Recommendation rating: 9.0/10 > > **Pros**: OpsGenie is very flexible, and relatively simple to setup. You can get up and running in just a few minutes, or you can spend days customizing the setup to match your teams/policies/services. Their customer support is really helpful and will help you get set up quickly. They are constantly releasing useful features (e.g. post-mortem analysis, video conference, etc). > > **Cons**: The onboarding process and best practices are not obvious and require some tinkering to figure out (e.g. best way to structure teams, alerts/incident templates, etc.). A guided onboarding and a best practices document would be really helpful for first timers. > > Overall my experience has been very good. We use OpsGenie all the time, and it's a critical part of our monitoring stack. ----- ### "Switched for different software" — 2.0/5 > **Zach** | *17 February 2022* | Computer Software | Recommendation rating: 4.0/10 > > **Pros**: we used this for our call line but have switched to a different provider > > **Cons**: it didnt ring in its own dedicated app and instead the normal phone settings > > it was straightforward to use but ultimately went with something else ----- ### "OpsGenie is more like an Ops Miracle Worker" — 5.0/5 > **Adam** | *6 August 2018* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize how events are handled is amazing. For example, our Nagios instance sends alerts to OpsGenie, but depending on host name or group that it is in, we can have staff get a phone call in addition to app notification for critical things. > > **Cons**: Honestly we haven't really hit anything that we didn't like. We ran into a hiccup with a bug in the Nagios integration but the OpsGenie support staff were very helpful and quick at fixing the bug. > > Our issue was reliably alerting our staff of equipment warnings and outages. OpsGenie gives us the ability to not only send notifications, but see who received them, who responded, and escalate based on a number of factors to make sure that someone, somewhere is getting the alerts. ----- ### "My experience with OpsGenie" — 5.0/5 > **Evgeny** | *3 August 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: 1. It works. 2. It works well. 3. Very friendly interface at both desktop and mobile versions. 4. Outstanding flexibility in configuration. 5. API is well documented and easy to use. > > **Cons**: Not really a problem but I could not find how to list all 'tags' ever used by me/my colleagues. > > The only problem we are solving with OpsGenie is reliable delivery of all alerts to our support team. This problem may sound 'easy to do' but in reality is quite complex and OpsGenie delivers perfectly well on this. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.co.uk/software/103249/opsgenie?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/103249/opsgenie) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data