TouchBistro

3.9 (395)
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All-in-One POS & Restaurant Management System

About TouchBistro

TouchBistro POS is a fast, reliable, and easy-to-use restaurant management platform. Every feature has been built to specifically address the needs of restaurateurs looking to understand and control their costs, while finding opportunities to streamline and simplify operations. TouchBistro POS is loaded with valuable restaurant-centric technology to help increase sales, deliver a great guest experience, and save restaurants time and money.

Whether you’re full-service or quick-service, TouchBistro helps to increase sales, improve service, and make better business decisions. Manage tableside orders, floor plans & tables, mobile payment processing, staff & scheduling, iPad menu management, inventory management and loyalty right from the iPad. Plus, access reporting & analytics in the cloud from anywhere, at anytime.


Key benefits of TouchBistro

? TouchBistro’s Tableside Ordering is designed to help staff fulfill orders faster and more accurately while upselling high-margin menu items or modifiers. Features like one-touch bill splitting, personalizable menu display modes, and one-swipe seat joining let your servers focus on the customer.

? TouchBistro’s table and floor plan management features allow you to accurately layout your business’s floor plan in your point of sale. Take orders, transfer customers, and manage your floor with a visual interface that allows you to improve service.

? Take credit, debit, and cash payments wherever you are. TouchBistro simplifies payment with multiple credit card payment processor and EMV-compliant device options, as well as robust support for non-integrated payments and traditional cash drawers.

? TouchBistro has been designed for and by restaurant service staff, with features and customization options to tailor your menus specifically to the way you run your restaurant, so you can improve service times and increase sales.

? TouchBistro has a ton of features designed to make it easier for you to keep your staff moving, keep them honest, and reduce the overhead necessary to schedule, track, measure, and enable their success.

? TouchBistro allows you to take care of your top customers with tools for managing customer accounts, remembering and rewarding your key clientele, running accounts, and personalizing service.

? TouchBistro’s Inventory Management features help you keep track of what you have in inventory at your restaurant. TouchBistro’s approach ensures you can quickly and easily know what’s going on with your products without formulas and spreadsheets.

? TouchBistro’s comprehensive reporting allows you to make better business decisions with dozens of different and critical reports available right on the iPad or on any device, anytime, anywhere through the cloud portal.

? TouchBistro’s support has won multiple customer service awards with a team built up of former and current restaurant servers, owners, and managers. TouchBistro combines industry knowledge with support tools to offer support 24/7, 365 days a year.


Images

TouchBistro Software - TouchBisto alows users to generate customized end of the day reporting
TouchBistro Software - TouchBisto alows users to generate email based or physical copy of the bills
TouchBistro Software - TouchBisto alows users to monitor venues in real-time
TouchBistro Software - TouchBisto alows users to split bills at a single touch
TouchBistro Software - TouchBisto enables users to create custom floor layouts
TouchBistro Software - TouchBisto offer inventory tracking and sounds alerts for replenishments
TouchBistro Software - TouchBistro rewards
TouchBistro Software - TouchBistro inventory management
View 10 more
TouchBistro video
TouchBistro video
TouchBistro Software - TouchBisto alows users to generate customized end of the day reporting
TouchBistro Software - TouchBisto alows users to generate email based or physical copy of the bills
TouchBistro Software - TouchBisto alows users to monitor venues in real-time
TouchBistro Software - TouchBisto alows users to split bills at a single touch
TouchBistro Software - TouchBisto enables users to create custom floor layouts
TouchBistro Software - TouchBisto offer inventory tracking and sounds alerts for replenishments
TouchBistro Software - TouchBistro rewards
TouchBistro Software - TouchBistro inventory management

Not sure about TouchBistro? Compare with a popular alternative

TouchBistro

3.9 (395)
VS.
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Starting Price

US$69.00
month
£109.00
month

Pricing Options

Free version
Free trial
Free version
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Features

64
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Integrations

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Ease of Use

4.1 (395)
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Value for Money

3.5 (395)
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Customer Service

3.5 (395)
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Reviews

Overall rating

3.9 /5
(395)
Value for Money
3.5/5
Features
3.8/5
Ease of Use
4.1/5
Customer Support
3.5/5

Already have TouchBistro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 395
Chris
Chris
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Well programmed with very few bugs. Easy to use.

Reviewed on 07/12/2017

Pros

I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.

Cons

Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.

Response from TouchBistro

Hey, Chris!

Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know.

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Becky
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Would Recommend

Reviewed on 26/07/2022

This POS has made my life so much easier. The reporting is amazing and everything is so easy. I...

This POS has made my life so much easier. The reporting is amazing and everything is so easy. I haven't had any major issues as I've only used it for 6 months but so far I would 100% recommend.

Pros

SO easy to use - programming buttons, menus, integrating payment, splitting bills - everything about it is so easy

Cons

In person set up would have been alot easier but that's the only con I can think of

Response from TouchBistro

Hi Becky, thank you for the review! We're happy to hear you're enjoying the reporting function.

Bipul
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Very unpleasant experience

Reviewed on 08/03/2022

I first started using it at a restaurant during 2019. I was so impressed by this product that I...

I first started using it at a restaurant during 2019. I was so impressed by this product that I started using it at my current restaurant too. Few problems here and there but this time it has been 7 days and they haven't been able to fix my issue.

Pros

Using iPad to take orders is the only good thing, very fast compared to other POS providers.

Cons

Where do I begin.
Customer service was the best until 2019. Now it is similar to Toasts. It is day 7 of us not being able to print tickets in the kitchen, every time/ every day I call them they have this answer ready. "Our Product Development team is working on your case, we will get back to you as soon as we hear back from them"

Response from TouchBistro

Hello Bipul,

First off, thanks for sharing your feedback. I'm really sorry that TouchBistro's customer service didn't meet your expectations. Clearly, we fell short, and I apologize.

The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard.

Please send an email to [email protected] with your contact information and account name your venue is under so we can look into this for you.

April
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent POS system

Reviewed on 18/08/2023

Touch bistro has been a vital part of my business. It was easy to set up my menu and any modifiers,...

Touch bistro has been a vital part of my business. It was easy to set up my menu and any modifiers, which is important for not missing things on an order. Getting daily, monthly or even yearly reports is very easy. The software is easy to use, so you don’t have to be tech savvy to understand how to use it. When you link your payment terminal with the system it is only a push of a button and the customer can use the terminal. There is no change of discrepancy between the register and terminal. Overall it is a great system and I have had no issues with it in the almost 3 years I have been using it!

Pros

I love that it is so easy to navigate through my menu. Payment options are made simple and easy for the employees and customers. You don’t need to be tech savvy to understand how the program works so it’s great for all age employees.

Cons

Sometimes it takes a while to reach support

Response from TouchBistro

April, it's been a pleasure working with your business for the past 3 years! Thank you for sharing. -Carly

Chris
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Solid Platform

Reviewed on 24/08/2023

Pretty good have had some issues with constant updates

Pretty good have had some issues with constant updates

Pros

Ease of use and the cost is pretty resonable

Cons

Support can be very frustrating and challenging

Response from TouchBistro

Hi Chris, thank you for sharing your feedback!

Showing 5 reviews of 395 Read all reviews

TouchBistro FAQs

Below are some frequently asked questions for TouchBistro.

TouchBistro offers the following pricing plans:

  • Starting from: US$69.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

• Solo (1 User License) - $69 per month • Dual (2 User Licenses) - $129 per month • Team (Upto 5 User Licenses) - $249 per month • Unlimited (Unlimited User Licenses) - $399 per month

TouchBistro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

TouchBistro supports the following languages:

English

TouchBistro supports the following devices:

iPad (Mobile)

TouchBistro integrates with the following applications:

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

TouchBistro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for TouchBistro.