--- description: Learn how DonorSnap can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for DonorSnap. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DonorSnap Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/167/donation-management/software) > [DonorSnap](/software/103381/donorsnap) # DonorSnap Canonical: https://www.getapp.co.uk/software/103381/donorsnap Page: 1 / 18\ Next: [Next page](https://www.getapp.co.uk/software/103381/donorsnap?page=2) > DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building > > Verdict: Rated **4.6/5** by 414 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DonorSnap DonorSnap centralizes donation management capabilities with a full feature cloud-based system priced by size of contact database. Contact management includes record keeping, Excel data importing plus database querying and customization with user defined fields. Manage, track and accept donations securely while monitoring fundraising goals before sending acknowledgment letters or emails to contacts. Create and modify event registration, donation, membership or newsletter sign up forms using DonorSnap’s integrated web authoring tools. Integration with Keep\&Share calendars, Quickbooks, and Constant Contact, plus data importing from Excel and a range of standard, rich reporting options. Customizable dashboard view enabling data and feature apps to be configured and color-coded based on user account preferences. Access DonorSnap from any internet-enabled device, plus a companion app for iOS devices adds contact viewing and note taking features. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 414 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorSnap - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$68.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free trial for 30 days. (Annual payments receive a price break) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Attendance Management - Auction Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management ## Integrations (7 total) - AuctionSnap - Constant Contact - QuickBooks Enterprise - QuickBooks Online - Stripe Payments - Twilio - goEmerchant Shopping Cart Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.getapp.co.uk/directory/167/donation-management/software) ## Related Categories - [Donation Management Software](https://www.getapp.co.uk/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.co.uk/directory/169/fundraising/software) - [Charity Software](https://www.getapp.co.uk/directory/775/nonprofit/software) - [Nonprofit CRM Software](https://www.getapp.co.uk/directory/1517/nonprofit-crm/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.co.uk/software/91736/donorperfect-fundraising-software) — 4.5/5 (1482 reviews) 2. [Donorbox](https://www.getapp.co.uk/software/108833/donorbox) — 4.8/5 (633 reviews) 3. [Bloomerang](https://www.getapp.co.uk/software/103573/bloomerang) — 4.7/5 (1288 reviews) 4. [Neon CRM](https://www.getapp.co.uk/software/90665/neoncrm) — 4.3/5 (620 reviews) 5. [Little Green Light](https://www.getapp.co.uk/software/90417/little-green-light) — 4.8/5 (317 reviews) ## Reviews ### "Great solution for small nonprofits" — 5.0/5 > **Celeste** | *7 September 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: DonorSnap is easy to use. My favorite feature is the form builder; the forms integrate nicely with our website and are a great solution for event registration forms that import the data directly into the CRM. I've used both DonorSnap and Saleforce for registration and hands down DonorSnap is far more reliable, simpler, and offers better customization for our needs vs Salesforce. It's also far easier to use both as the administrator and as an end user. I've never had a DonorSnap form fail me. I can't say the same for Salesforce. We use DonorSnap for tracking donors, volunteers, and participants in our programs. DonorSnap keeps their software updated and is very good about offering training and notifications of any server maintenance that may disrupt use (it never does). > > **Cons**: The report features are very robust but not always intuitive to set up and run. Fortunately if you get stuck, DonorSnap's support team is fabulous and will help you to figure it out. ----- ### "Reflections on Donor Snap from a New Director of Advancement" — 4.0/5 > **Debbie** | *15 September 2025* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: I have only been using it for 11 months as I am new to the organization but I have found it very simple and easy to use. It allows me to customize to my needs. This is important as I have assumed responsibility for a database which needs a considerable amount of maintenance and clean up on our organization's end. It covers the basics and leaves room to grow and I look forward to using more of Donor Snap's capacity. Help Resources are very useaful and user friendly and cover all the basics. > > **Cons**: The design of the database which allows such wide ranging capacity for customization is also one of the draw backs but that is totally the responsibility of the organizations using it. It might be something to think about stressing to new users....document what and why you are doing things. This advice would make it much easier when new staff assume the reins. > > It has been positive so far and I look forward to continued growth and development of our organization's use of it. I am a 40+year Fund Development professional using both Raiser's Edge (25 years) and Salesforce and I have to say I have been pleasantly surprised with Donor Snap. ----- ### "Not User Friendly" — 2.0/5 > **Kim** | *9 June 2021* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: The only positive was that fact that it is a Donor relations management /record keeping at a fair price. > > **Cons**: The initial import was not easy. We were also told we would not have to make journal entries because it integrated great with QuickBooks, that was not the case. For what we needed it for, the import/export was very complicated and had lots of bugs. The reports are not easy to pull information. Data Miner Platinum is not user friendly and should not be so confusing. Mailing reports are cumbersome. You cannot customize letters and emails with your logo. The support side also had a lot to be desired. Anytime we needed help we were referred to a video that was just as confusing. The responsive forms were VERY cumbersome to make and took way too much time. It was just too much time administrative wise. > > Overall experience is that it served a purpose for us while we needed it. But, I am thankful we switched to a more user friendly platform. I voiced my concerns to them several times and never had any feedback. The best part of it was the customizable dashboard. ----- ### "A Satisfied customer" — 5.0/5 > **Brigid** | *23 April 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and thus need a refresher. > > **Cons**: Nothing specific comes to mind. I don't get to learn as much as I would like on features, just due to other responsibilities. > > I truly like donor snap and all the features it offers. I am trying to utilize as many data tabs as possible. ----- ### "Top Pick for Donor Management Solution" — 5.0/5 > **Teresa** | *19 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Straightforward pricing, intuitive and user-friendly interface, highly customizable, excellent customer support > > **Cons**: While overall I find the interface to be more intuitive/user-friendly than other donor management systems, scrolling through contacts is tedious compared to other programs and understanding the query builder is less intuitive and takes some getting used to but the trainings offered are very helpful\! > > Our organization has been using DonorSnap for about 10 years and we highly recommend it. I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most user-friendly, intuitive, and effective. While understanding how to properly set up the reports takes some getting used to (the video trainings offered are very helpful and anytime I have questions beyond that, I always receive prompt and helpful replies from customer service), the information I get out of the reports is far more customizable and helpful compared to the report functionality of other systems. Entering donations and preparing acknowledgments is also much less time consuming and more customizable than other databases. The customer service at DonorSnap is top-notch\! There was an instance where I accidently deleted a contact and all of their history and the customer service team was able to quickly recover the information. The other systems I've used have been very clear that once you delete information, there is nothing they can do to help. ----- Page: 1 / 18\ Next: [Next page](https://www.getapp.co.uk/software/103381/donorsnap?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/103381/donorsnap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data