Raiser's Edge NXT

Raiser's Edge NXT

Cloud fundraising and relationship management for nonprofits

4.2/5 (312 reviews)

Raiser's Edge NXT Overview

What is Raiser's Edge NXT?

Raiser’s Edge NXT is a cloud based fundraising & donor relationship management software designed to cater the needs of small and midsize nonprofit organizations that offers donor management, contact management, database management and automatic payment functionalities within a single solution.

The campaign management functionality of Raiser's Edge NXT enables marketers to send analytics driven campaigns, collect online donations, initiate crowdfunding efforts and measure campaign performance.

The donor management functionality of the software enables users to remotely track and manage the performance of the portfolio and pipelines, track multiple touchpoints, assign actions, find major donors and estimate how much to request from them.

Raiser's Edge NXT's features include database management to help users keep their organizational data clean and accurate whilst data enrichment services help users automatically update contact information. This in turn helps users to reduce their campaign bounce rates.

With the help of customized reporting and dashboards to accurately track the health of the organization’s fundraising efforts, users gain a complete view of all their fundraising activities and are better equipped in making decisions regarding their donor management practices.

Raiser's Edge NXT Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact vendor for pricing


Raiser's Edge NXT Features

Devices
Business size
S M L
Markets
United Kingdom, United States
Supported Languages
English

Screenshots

Raiser's Edge NXT screenshot: Raiser's Edge NXT - Contact profile
Raiser's Edge NXT screenshot: Raiser's Edge NXT - Contact profile Raiser's Edge NXT screenshot: Raiser's Edge NXT - Filtering Raiser's Edge NXT screenshot: Raiser's Edge NXT - Gifts Raiser's Edge NXT screenshot: Raiser's Edge NXT - Portfolio Raiser's Edge NXT screenshot: Raiser's Edge NXT - Prospect research Raiser's Edge NXT screenshot: Raiser's Edge NXT - Notes and interaction

Raiser's Edge NXT Reviews for UK Users

Raiser's Edge NXT Reviews for UK Users

Overall rating
4.2
/
5
Excellent
158

Very good
123

Average
25

Poor
4

Terrible
2

Value for Money
3.9
Features
4.2
Ease of Use
4
Customer Support
4.3
90% recommended this app
Tracey S.

A Game Changer for Prospect Managers

I think the RE NXT interface is incredibly intuitive. It helps new team members get on the ground faster with learning how to search records and find the information that they need. That said, a strong background in the database view is helpful to any member of your team, whether they are on the road or not. I would strongly suggest having teams trained formally on both systems.


Jaimie M.

Very user friendly

Having NXT is invaluable to having donor information at our fingertips, and for having an efficient process for recording contact and actions with donors for historical purposes.


Sharon S.

Great Resource for Non-Profits

Again, it's made it much easier for or satellite folks and fundraisers to coordinate with us. I look forward to using it 100% of the time when it's finally ready. I am looking forward to the mobility of being completely online.


Cheena D.

Raiser's Edge Lifer Rant


Deborah M.

NXT Web View is loved by our directors/executives

Very good.


Tracey S.
Industry: Primary/Secondary Education
Company size: 51-200 Employees

A Game Changer for Prospect Managers

Used Daily for 2+ years
Reviewed on 25/04/2018
Review Source: SoftwareAdvice

I think the RE NXT interface is incredibly intuitive. It helps new team members get on the ground faster with learning how to search records and find the information that they need. That said, a strong background in the database view is helpful to any member of your team, whether they are on the road or not. I would strongly suggest having teams trained formally on both systems.

Pros

What I love about RE NXT is that it helps to visualize graphs, such as donor patterns and key financial data, automatically. You no longer have to have endless queries and exports and dashboards to access the data you want the most. This helps facilitate staff meeting discussions, and also keeps all team members informed on the fly. Secondly, the prospect profiles for managers. Gone are the days of exporting travel profiles in plain text. Now a PM can login from the road to see all the details they need in a useful manner -- and what's even better? They can change how the data is displayed so that it is personalized to them. It is clean, well constructed, and yet also flexible enough to be able to dig deeper with a couple of clicks. And if they need to find a new person to visit in their area, the map tools are perfect. Highly recommended for offices with lots of traveling teammates.

Cons

As with both versions of RE, you only get out what you put into it. You need to make sure you have the right policies and procedures in place, for example, to make sure that certain fields in actions are required. You'll also need to work with your team to make sure they understand the updated language from the database view to the NXT view. For example, proposals and opportunities are the same thing. This is a bit of a challenge in offices where the NXT vs. database team may not interact that much and will be speaking slightly different languages about this software. It is not a deal-breaker, just a trainable moment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jaimie M.
Industry: Higher Education
Company size: 51-200 Employees

Very user friendly

Used Daily for 1+ year
Reviewed on 03/10/2019
Review Source: SoftwareAdvice

Having NXT is invaluable to having donor information at our fingertips, and for having an efficient process for recording contact and actions with donors for historical purposes.

Pros

I work a lot on the database side of Raiser's Edge, but NXT is super user friendly for those on your team that need information at their finger tips but aren't "database administrators".

Cons

There are a few functionalities that cannot be done in NXT and must be done in the database, and a few that do not report clearly (i.e. soft credits).

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sharon S.
Industry: Higher Education
Company size: 51-200 Employees

Great Resource for Non-Profits

Used Daily for 2+ years
Reviewed on 04/05/2020
Review Source: SoftwareAdvice

Again, it's made it much easier for or satellite folks and fundraisers to coordinate with us. I look forward to using it 100% of the time when it's finally ready. I am looking forward to the mobility of being completely online.

Pros

It has made coordinating with our satellite staff and fundraisers much easier. I like that it's interface is easy enough for everyone from novice to pro.

Cons

I really would like for the gift entry in NXT to be more robust. I see how having everything in one place would be beneficial, but, there's some things that we do in the database view that we simply cannot do in NXT yet.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cheena D.
Industry: Fine Art

Raiser's Edge Lifer Rant

Reviewed on 05/05/2016
Review Source: SoftwareAdvice

Pros

My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized.

Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).

Cons

The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Deborah M.
Industry: Hospital & Health Care
Company size: 2-10 Employees

NXT Web View is loved by our directors/executives

Used Daily for 1+ year
Reviewed on 13/02/2020
Review Source: SoftwareAdvice

Very good.

Pros

They most love the portfolio management features, the donor lifecycle framework for tracking acquisition, retention and recapture, and the non-techy look, feel, and nomenclature. I most love that this means they're using NXT much more (with smiles) and our fundraising operation and C-Suite is benefiting from it.

Cons

We used the hosted enterprise version of Raiser's Edge for many years before moving into NXT, so we are very aware of things that still can only be done at all or as well in database view. However, we appreciate that Blackbaud is working on bringing more and more database view functionality into web view.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.5/10
Based on 312 user ratings
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Raiser's Edge NXT Pricing

Raiser's Edge NXT Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact vendor for pricing

Contact vendor for pricing

Value for Money
3.9/5
Based on 312 user ratings
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Raiser's Edge NXT Features

Raiser's Edge NXT Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customisable Branding
Customisable Reporting
Data Import/Export
Electronic Payments
Email Integration
Event Management
Registration Management
Reminders
Reporting & Statistics
Third Party Integration
Features
4.2/5
Based on 312 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Raiser's Edge NXT

Additional information for Raiser's Edge NXT

Key features of Raiser's Edge NXT

  • Address finder
  • Alumni management
  • Automated de-duplication process
  • Batch gift entry
  • Contact management
  • Credit card updater
  • Data health scorecard
  • Database mobile app
  • Donor contact management
  • Donor management
  • Email marketing
  • Membership management
  • Pledge and recurring gifts management
  • Provides various reporting tools
  • Relationship tracking
  • Split gift designation
  • Volunteer management

Benefits

The donor management functionality of the software allows users to manage the donor portfolio and donation pipeline remotely.

Analytics functionality helps marketers effectively drive data-driven campaigns and track the performance of each of their efforts.

Relationship management allows users to reach out donors using targeted messages from multiple channels.

Wealth Analytics feature allows users to find out bid donors and the amount they can be requested.
Raiser’s Edge NXT features crowd funding that allows evangelist to raise money on behalf of their organizations by leveraging all the social media platforms

Raiser's Edge NXT FAQs

Raiser's Edge NXT FAQs

Below are some frequently asked questions for Raiser's Edge NXT.

Q. What type of pricing plans does Raiser's Edge NXT offer?

Raiser's Edge NXT offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact vendor for pricing

Q. What are the main features of Raiser's Edge NXT?

Raiser's Edge NXT offers the following features:

  • Address finder
  • Alumni management
  • Automated de-duplication process
  • Batch gift entry
  • Contact management
  • Credit card updater
  • Data health scorecard
  • Database mobile app
  • Donor contact management
  • Donor management
  • Email marketing
  • Membership management
  • Pledge and recurring gifts management
  • Provides various reporting tools
  • Relationship tracking
  • Split gift designation
  • Volunteer management

Q. Who are the typical users of Raiser's Edge NXT?

Raiser's Edge NXT has the following typical customers:

Non Profit

Q. What languages does Raiser's Edge NXT support?

Raiser's Edge NXT supports the following languages:

English

Q. What type of pricing plans does Raiser's Edge NXT offer?

Raiser's Edge NXT has the following pricing plans:

Subscription

Q. Does Raiser's Edge NXT support mobile devices?

We do not have any information about what devices Raiser's Edge NXT supports

Q. What other apps does Raiser's Edge NXT integrate with?

Raiser's Edge NXT integrates with the following applications:

Adestra, Almabase, Blackbaud Financial Edge NXT, Boomi, CrowdRise, Engaging Networks, Grants United, ImportOmatic, Scholars United, Workato

Q. What level of support does Raiser's Edge NXT offer?

Raiser's Edge NXT offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials