About Auvik

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean you'll always know exactly what's where, even as your users move. Automated config backup and restore on network devices mean you'll mitigate network risk with no manual effort. And Auvik TrafficInsights shows you who’s on the network, which apps they’re using, and where their traffic is going.

Key benefits of Auvik

Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as your users & devices move.

Automated config backup & restore on network devices: Mitigate network risk with no manual effort.

Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities.

Automated network monitoring: See and solve issues—before they become big problems.

Secure remote access to network devices: Manage the network from anywhere you are.

Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster.

Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.

Fast and easy to install: Deploy a collector in minutes. No new hardware, no onerous configuration.

Vendor-neutral: Support for 15,000 devices from 700+ vendors—& growing.

Free support: We’re always here for you. Call or email us as often as you need to.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Images

Auvik’s dashboard displays a neat, geographic map of the networks you manage.
Users can view statistics including traffic flow and packet loss errors with Auvik’s quick and simple visual data graphs.
Auvik users can view detailed device bandwith information with easy to read graphs.
Auvik’s automated inventory detects and captures full details for every device on the networks you manage, including make and model, serial number, software version, IP addresses, and more.
Auvik users can see how an interface or device changes over long periods of time and identify trends.
Auvik has more than 50 preconfigured alerts and users can shape the system to any environment with simple customization options.
All sites visually presented on the Auvik map provide high-level status information.
View 8 more
Auvik video
Auvik video
Auvik video
Auvik video
Auvik video
Auvik screenshot: Auvik’s dashboard displays a neat, geographic map of the networks you manage. Auvik screenshot: Users can view statistics including traffic flow and packet loss errors with Auvik’s quick and simple visual data graphs. Auvik screenshot: Auvik users can view detailed device bandwith information with easy to read graphs. Auvik screenshot: Auvik’s automated inventory detects and captures full details for every device on the networks you manage, including make and model, serial number, software version, IP addresses, and more. Auvik screenshot: Auvik users can see how an interface or device changes over long periods of time and identify trends. Auvik screenshot: Auvik has more than 50 preconfigured alerts and users can shape the system to any environment with simple customization options. Auvik screenshot: All sites visually presented on the Auvik map provide high-level status information.

Features

Total features of Auvik: 24

  • Activity Dashboard
  • Auditing
  • Authentication
  • Automatic Notifications
  • Chat
  • Configurable Workflow
  • Configuration Management
  • Customisable Branding
  • Data Import/Export
  • Data Mapping
  • Data Visualisation
  • Historical Analysis
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Multiple User Accounts
  • Real Time Monitoring
  • Real Time Notifications
  • Remote Access
  • Server Monitoring
  • Third Party Integration
  • Two-Factor Authentication
  • Visual Analytics

Alternatives

Freshservice

4.5
#1 Alternative to Auvik
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem,...

Alloy Navigator

4.5
#2 Alternative to Auvik
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your...

Boundless Automation

5
#3 Alternative to Auvik
Boundless Automation is an IT service management software designed to help businesses configure, audit, and monitor...

ConnectWise Manage

4.1
#4 Alternative to Auvik
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting...

Reviews

Overall rating

4.7 /5
(63)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.7/5

Already have Auvik?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 63
Garry A.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Totally love Auvik! It has changed the way we manage networks!

Reviewed on 21/11/2017

Pros

Remote access to routers/switches/devices that do not have their own cloud management.
Custom alerting.
Integration with our Autotask, our PSA (Ticketing) system.
Dynamic network maps.
Layer 1 to Layer 3 visibility.

Cons

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Matthew G.
Overall rating
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is honestly one of my favorite products to use. It's the most fun I have using IT...

Reviewed on 12/01/2018

Pros

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable.

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

Cons

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

Dave K.
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

For the most part good except for the inability resolve the false down alerts we are getting

Reviewed on 15/05/2018

Pros

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Cons

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Jorge M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Auvik has enabled us to do a complete transformation of our network monitoring and management

Reviewed on 04/08/2020

Most of the time we've received an excelent support on both commercial and technical sides. At the...

Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors.
Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price.
Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.

Pros

Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Cons

Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers.

Chris M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best tool we use

Reviewed on 13/01/2019

We have been using this software for about a year now as a MSP. It's great. Any network issue...

We have been using this software for about a year now as a MSP. It's great. Any network issue pops up, we just go to auvik, and we can usually pinpoint it to a specific device, or network connection. Not long ago, we had the primary DC that authenticated all vpn traffic go down. i could not remote into the network. However, we were able to use Auvik to create a new VPN tunnel into one of the servers and then get everything fixed from there. You can back up, and do change control on all your network devices. It's easily worth the cost in time saved troubleshooting issues on the network.

Pros

Great insight into all parts of your network. Allows you to open vpn tunnels into network. Great at being able to map out all devices and your network.

Cons

It's intimidating at first, until you learn how to use it.

Showing 5 reviews of 63 Read all reviews

Auvik FAQs

Below are some frequently asked questions for Auvik.

Auvik offers the following pricing plans:

  • Starting from: US$150.00/month
  • Pricing model: Subscription
  • Free Trial: Available

All plans include: • Unlimited users • Unlimited support • Discount available when prepaid for a year. • Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.

Auvik offers the following features:

  • Alerts & notifications
  • Automated inventory
  • Automated mapping
  • Branding
  • Cloud-based
  • Configuration analysis
  • Configuration management
  • Configuration restore
  • Context-aware data
  • Debug data
  • IP address management
  • In-app terminal
  • Integrations
  • Live & historic data
  • Map export
  • Map printing
  • Map search & filter
  • Multi-client account
  • Network documentation
  • Network evidence
  • PSA integrations
  • Password management
  • Remote browser
  • Remote desktop
  • Rich statistics
  • Roll-up dashboard
  • Service monitoring
  • Two-factor authentication
  • User management
  • Visual interface

Auvik has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Auvik supports the following languages:

English

We do not have any information about what devices Auvik supports

Auvik integrates with the following applications:

Autotask, Autotask, ConnectWise Automate, ConnectWise Command, ConnectWise Manage, Freshdesk, ITBoost, ServiceNow, SolarWinds Passportal, Warranty Master

Auvik offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Auvik.