About Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights

Pricing starting from:

US$13.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Webex

Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.

Secure
-Secure by design, private by default, to defend against threats no matter where you're working.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, zh-hant

Pricing starting from:

US$13.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Webex Software - Message highlights
Webex Software - Group meetings
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Webex video
Webex Software - Message highlights
Webex Software - Group meetings

Features

Total features of Webex: 190

  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Application Encryption
  • Assignment Management
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Audit Management
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Availability Indicator
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Centre Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Desktop / Browser Sharing
  • Diagnostic Tools
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Small Businesses
  • Forum / Discussion Board
  • HD Audio/Video
  • Host Controls
  • IVR / Voice Recognition
  • Interactive Content
  • Internal Meetings
  • Live Chat
  • Live Streaming Production
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritisation
  • Private Chat
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Q&A Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Registration Management
  • Reminders
  • Remote Monitoring & Management
  • Remote Support Software
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Softphone Software
  • Split/Multi-Screen
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted / Locked Screen Sharing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Monetisation Tools
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Visual Analytics
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management

Alternatives

Zoom Meetings

4.6
#1 Alternative to Webex
Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file...

Microsoft Teams

4.4
#2 Alternative to Webex
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video...

Zoom Video Webinars

4.6
#3 Alternative to Webex
Zoom Video Webinars is designed to help businesses host webinars, engage with audiences, and facilitate communication...

GoTo Meeting

4.5
#4 Alternative to Webex
GoToMeeting is a web conferencing tool that allows users to host an online meeting with high-definition video conferenci...

Reviews

Overall rating

4.4 /5
(6,193)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.2/5

Already have Webex?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 6,193
Muneer P.
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A worthy opponent for Zoom

Reviewed on 16/04/2022

Overall Webex is a solid meetings software and I can see myself using it for several years to come.

Overall Webex is a solid meetings software and I can see myself using it for several years to come.

Pros

I use it as my day to day meeting setup for official and unofficial work. What I like I that it is very easy to use and not tht tech savy type softwares I have used in the past.

Cons

What I don't like is the pricing, it is a bit on the higher side.

Alternatives Considered

Zoom Meetings and Google Meet

Reasons for Choosing Webex

Webex can accommodate more members.

Switched From

Zoom Meetings

Reasons for Switching to Webex

It had more functions and can accommodate more members.
David B.
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Good for legacy but now there are apps better than Webex - "To be honest"

Reviewed on 21/04/2022

Overall now, we just use it sometimes just for meeting. We have switched to MS teams and it is goos...

Overall now, we just use it sometimes just for meeting. We have switched to MS teams and it is goos and working fine. A bit less on AV from Teams but its ease of access, user interface and user experience is very much more good than other applications.

Pros

Webex by Cisco almost started a new trend in the AV communication and then later onn group meeting and then went uptill webinar, but as we got modernized webex did not. It added many new features to the application but probably in the older style where they did not keep an important thing in mind that is ease of access. The more features were added the more complex they made it to work. Still i would suggest if your work is realted to AV services only with WEBEX then you would not get a better application that this.

Cons

The time when Webex started putting in new features, they missed ease of access and sometime the dropdown were too complex that not for everyone but middle aged people like 45-50 years working corporate employees found it too tough for them to use or understand the new features that was introduced. Still on AV part, I am the biggest fan of Webex and still for our candidates interview we use Webex for other things we opted for other products like internal meetings and internal chats and communication.

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cisco Webex - A leading video conferencing and online meeting platform.

Reviewed on 02/04/2022

My experience is great with webex except the slow startup issue of webex ( It might be due to low...

My experience is great with webex except the slow startup issue of webex ( It might be due to low RAM of my device). I used webex for college lectures during my 4th year of engineering and for team meetings, online presentations during my internships and online interviews for placement. I highly recommend this platform.

Pros

High Quality audio and video support, because quality is very important when it comes to critical customers meeting and team meetings. and other features like screen sharing, screen mirroring. and the best thing is that unlike other video conferencing softwares webex works really good for low bandwidth also.

Cons

Cisco webex is taking much more time to load and start the meeting and takes more than usual time to update.

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webex Review

Reviewed on 18/03/2022

My overall experience with Webex was good. In pandemic situation, It's very difficult to connect...

My overall experience with Webex was good. In pandemic situation, It's very difficult to connect with team but Webex solve this problem. Webex is good tool for virtual meetings and provide lot's of features like remote control, video calls, recording the sessions etc.

Pros

Cisco Webex tool is user friendly and easy of use. It has been beneficial during the pandemic as we work from home. It allow you to connect with your team at any time. You need to enter just meeting ID and you can join the meeting easily. one another feature that I like about Webex that you can record the sessions and watch later.

Cons

I think It should improve the ability to control the device in meeting by remotely.

Pragnesh P.
Overall rating
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Use WebEx for remote meeting

Reviewed on 25/03/2022

Overall WebEx is good option and I would recommend using Microsoft Teams as a backup. Just in case...

Overall WebEx is good option and I would recommend using Microsoft Teams as a backup. Just in case the server of WebEx is busy, you can always use Microsoft Teams.

Pros

Easy to use both on cell phone and laptop.

Cons

Self muting option on cell phone is clumsy to use. Sometimes I have not been able to unmute myself after activating mute button.

Alternatives Considered

Zoom Meetings, Microsoft Teams and GoTo Meeting

Reasons for Switching to Webex

Competitive pricing and worldwide support services.
Showing 5 reviews of 6,193 Read all reviews

Webex FAQs

Below are some frequently asked questions for Webex.

Webex offers the following pricing plans:

  • Starting from: US$13.50/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Webex has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Webex supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, zh-hant

Webex supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk

Webex offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex.