Webex

4.4 (6,946)
Write a Review!
One app for everything. And everyone.

About Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights


Key benefits of Webex

Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.

Secure
-Secure by design, private by default, to defend against threats no matter where you're working.


Images

Webex Software - Message highlights
Webex Software - Group meetings
View 3 more
Webex video
Webex Software - Message highlights
Webex Software - Group meetings

Not sure about Webex? Compare with a popular alternative

Webex

4.4 (6,946)
VS.

Starting Price

US$25.00
month
US$1.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

180
32

Integrations

8
2

Ease of Use

4.3 (6,946)
4.3 (118)

Value for Money

4.2 (6,946)
4.3 (118)

Customer Service

4.2 (6,946)
4.2 (118)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Amazon Chime

4.4
#1 Alternative to Webex
Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls,...

Meeting Room 365

4.4
#2 Alternative to Webex
Meeting Room 365 is a room scheduling and display software designed to help businesses of all sizes identify and...

Google Slides

4.6
#3 Alternative to Webex
Google Slides is a cloud-based office suite designed to help businesses of all sizes create, edit, and manage personaliz...

Microsoft Project

4.4
#4 Alternative to Webex
Microsoft Project helps businesses plan projects & collaborate from anywhere using tools such as task assignment,...

Reviews

Overall rating

4.4 /5
(6,946)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Webex?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6,946
Oscar
Oscar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webex Meetings

Reviewed on 09/03/2021

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants...

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Pros

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded.
Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio).
The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Cons

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Webex

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.
Kelly M
Kelly M
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's simple to use and facilitates teamwork

Reviewed on 11/05/2022

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to...

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to participate in interviews and instructional webinars, among other things. Installation and use across many devices is really simple and functional.

Pros

Its user role administration is simple to use, and its functions are not complicated, but rather straightforward. When preparing a presentation, I really appreciate the annotate feature. Additionally, the program offers real-time translation as well as subtitling capabilities. I appreciate that the program is simple to set up and that it is simple to communicate with colleagues all around the world.

Cons

When used on mobile devices, it does not function correctly. When I have computer troubles (not software problems), I attempt to utilize Webex on my cell phone, but it doesn't work very well. Unfortunately, I am unable to function correctly.

Steve
Steve
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

How the mighty have fallen

Reviewed on 08/09/2018

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured....

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Pros

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Cons

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

shaik mohd
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

as a user and a tester

Reviewed on 07/02/2024

it was good but there are some bugs which need to be solved as i tested the application

it was good but there are some bugs which need to be solved as i tested the application

Pros

the features of the application i like the most

Cons

the design of the buttons and the options are't looks good when compaire to others

Sarah
Sarah
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's an easy-to-use video and web conferencing solution

Reviewed on 28/05/2022

It's simple to attend a Webex meeting from anywhere, just like many other online meeting solutions....

It's simple to attend a Webex meeting from anywhere, just like many other online meeting solutions. Browser integration is a piece of cake. Everything runs better using the desktop application. My lectures and meetings go more easily thanks to the screen-sharing capability.

Pros

Video conferences and interviews with Webex may be smooth and error-free. For our meetings, we utilized WebEx, which provides a secure connection. I'm a fan of the variety of methods to connect. For those who are constantly on the go, the mobile version is ideal.

Cons

We're solely on the user side of the program, so there's not much to say here. We have a good selection of options at our disposal. I believe Webex should be more user-friendly because it can be a little difficult to access calls.

Showing 5 reviews of 6,946 Read all reviews

Webex FAQs

Below are some frequently asked questions for Webex.

Webex offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Webex has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Webex supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Webex supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk Suite

Webex offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex.