Webex Suite

4.4 (7,337)
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One app for everything. And everyone.

About Webex Suite

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights


Key benefits of Webex Suite

Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.

Secure
-Secure by design, private by default, to defend against threats no matter where you're working.


Images

Webex Suite Software - Message highlights
Webex Suite Software - Group meetings
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Webex Suite video
Webex Suite Software - Message highlights
Webex Suite Software - Group meetings

Not sure about Webex Suite? Compare with a popular alternative

Webex Suite

4.4 (7,337)
VS.

Starting Price

US$25.00
month
US$30.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

183
72

Integrations

8
11

Ease of Use

4.3 (7,337)
4.2 (1,197)

Value for Money

4.2 (7,337)
4.1 (1,197)

Customer Service

4.2 (7,337)
4.0 (1,197)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.4 /5
(7,337)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 7,337
Oscar
Oscar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webex Meetings

Reviewed on 09/03/2021

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants...

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Pros

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded.
Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio).
The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Cons

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Webex Suite

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.
abdul
Overall rating
  • Industry: Design
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Robust Collaboration Platform

Reviewed on 20/08/2024

Comprehensive Toolset
Reliable Performance
Customizatrion and Integration

Comprehensive Toolset
Reliable Performance
Customizatrion and Integration

Pros

comprehensive Collaboration
High-Quality Video and Audio
Security and privacy

Cons

User Interface Complexity
Performance Issues
Mobile App Limitation
Frequent update

Steve
Steve
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

How the mighty have fallen

Reviewed on 08/09/2018

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured....

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Pros

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Cons

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Jose
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

webex communication

Reviewed on 25/06/2024

well, once you learn your way around the user interface

well, once you learn your way around the user interface

Pros

Calling
Meetings
Messaging
Webinars
Whiteboarding
Video Messaging

Cons

The user interface can be a bit complex to use

Vicky
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 30/08/2024

We used it everyday for incoming calls, it was a breeze to transfer calls.

We used it everyday for incoming calls, it was a breeze to transfer calls.

Pros

It had the capability of viewing incoming calls to the office on my phone.

Cons

Their desktop version, it wasnt as simple as mobile.

Showing 5 reviews of 7,337 Read all reviews

Webex Suite FAQs

Below are some frequently asked questions for Webex Suite.

Webex Suite offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Webex Suite has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Webex Suite supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Webex Suite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex Suite integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk Suite

Webex Suite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex Suite.