ManageEngine Desktop Central

Desktop, mobile device & patch management software

About ManageEngine Desktop Central

Desktop Central from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

Desktop Central enables technicians to automate their regular desktop management routines. Patch installation, software distribution, IT asset management, software license management, software usage statistics monitoring, USB device usage management, remote desktop control, and more, can be automated with Desktop Central. The software supports managing both Mac, Windows, and Linux operating systems.

Users can manage their mobile devices to: deploy policies & profiles; configure devices for wifi, email accounts, and VPN, etc.; apply restrictions on camera use and browser; secure mobile devices by enabling passcodes, remote locking and remote wiping, etc.

All iOS, Windows, and Android tablets or smartphones can be managed with Desktop Central.

Pricing starting from:

US$795.00/year

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ManageEngine Desktop Central

Key benefits of ManageEngine Desktop Central

  • For the desktop management of Windows, Mac and Linux systems, Desktop Central enables the automation of patch deployment, software deployment, remote control, asset management, service pack installation, active directory reports, and more.

  • For MDM - mobile device management - of iOS, Android and Windows devices, Desktop Central enables device enrolment, app management, profile management, asset management, security management, audits, and reports, all centrally.

  • Technicians can troubleshoot remote desktops with video recording, file transfer and multi-user collaboration.

  • Desktop Central has over 25 predefined configurations including security policies, power management, and USB device management.

  • Devices

    Business size

    S M L

    Markets

    Australia, Belgium, Brazil, Canada, China and 16 others, Germany, Spain, France, United Kingdom, Indonesia, India, Italy, Japan, Mexico, Netherlands, Norway, Philippines, Poland, Sweden, Turkey, United States

    Supported Languages

    Chinese, Danish, Dutch, English, Finnish and 11 others, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Pricing starting from:

    US$795.00/year

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to ManageEngine Desktop Central

    Images

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    Features

    Total features of ManageEngine Desktop Central: 63

    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Application Security
    • Approval Process Control
    • Asset Lifecycle Management
    • Audit Management
    • Authentication
    • Automatic Backup
    • Automatic Patch Deployment
    • Automatic Scans
    • Behaviour Tracking
    • Capacity Management
    • Chat/Messaging
    • Compliance Management
    • Configuration Management
    • Content Management
    • Dashboard
    • Deployment Management
    • Device Management
    • Encryption
    • Endpoint Management
    • Endpoint Protection Software
    • Enrollments/Onboarding
    • Event Logs
    • Event Tracking
    • Geolocation
    • HIPAA Compliant
    • Help Desk Management
    • IT Asset Tracking
    • Inventory Management
    • Issue Auditing
    • Knowledge Base Management
    • License Inventory
    • License Management
    • License Tracking
    • Location Tracking
    • Maintenance Scheduling
    • Mobile Device Management
    • Packaging Software
    • Patch Management
    • Patch Prioritisation
    • Patch Testing
    • Portable License
    • Product Activation
    • Remote Access & Monitoring
    • Remote Access/Control
    • Reporting/Analytics
    • Role-Based Permissions
    • SSL Security
    • Secure Login
    • Security Auditing
    • Self Service Portal
    • Single Sign On
    • Third Party Integrations
    • Trial License
    • Two-Factor Authentication
    • Usage Tracking/Analytics
    • User Management
    • Web Threat Management
    • Whitelisting/Blacklisting

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    Reviews

    Overall rating

    4.4 /5
    (295)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have ManageEngine Desktop Central?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 295
    Rob B.
    Overall rating
    • Industry: Financial Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great all-in-one management platform

    Reviewed on 26/02/2021

    We initially replaced our WSUS system with DC, then expanded it out to cover MDM (replacing Meraki)...

    We initially replaced our WSUS system with DC, then expanded it out to cover MDM (replacing Meraki) and vulnerability scanning.

    Pros

    - Centralised patch management
    - Vulnerability and threat management works pretty well
    - Excellent, responsive support team
    - Once you get used to how it works, it's pretty robust and nice to use
    - Nice MDM, desktop, laptop and mobile management all in one place

    Cons

    - It takes a while to get your head around how updates are applied - it is quite 'batchy'
    - The MDM UI is sometimes a bit confusing

    Eugene L.
    Overall rating
    • Industry: Computer Software
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Absolutely the must in any Environment (and a great pricing as well)

    Reviewed on 03/06/2021

    I've been using DesktopCentral since version 9 and I can see how this product evolves into a great,...

    I've been using DesktopCentral since version 9 and I can see how this product evolves into a great, a "must have" tool for any organization.
    There is quite a competition exists, especially with Microsoft Intune (even though Intune does not provide all the functionality that DesktopCentral has) - it's free for E5 customers.

    We rely on DesktopCentral in our day to day work and it's our primary tool for endpoint + server management. Absolutely helpful tool.
    I must also mention Support - to have support options via chat - is a great idea, always available and always helpful.

    Pros

    All-in-One tool, Inventory, Security, Encryption, Patch management, MDM, Modern Management, Remote Access, Software Deployment - it's a "swiss knife" for any IT department.
    What makes Desktop Central great is that you have everything to manage your servers, endpoints, in all aspects of it just from a single tool. No need for a multi-server deployment, very easy to deploy and manage.
    It just works! Logically, easy and very user/admin friendly

    Cons

    Sometimes it takes a while to get a new functionality implemented or some existing functionality to be improved.
    MacOS support sometimes takes a while to "catch up" with new OS releases (even though Apple does provide access to "betas" to pretty much anybody).
    It would be great to have an edition were all the modules and addons (including Security one) would be already included (we would definitely go for it).
    Virtualization Modules, VDI management would be a great addition as well

    Alternatives Considered

    PDQ Deploy

    Reasons for Switching to ManageEngine Desktop Central

    Previous experience, feature-rich product, affordable, in active development (new features are being added frequently)
    Charles N.
    Overall rating
    • Industry: Telecommunications
    • Company size: 1,001-5,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Makes Asset management from the cloud easy!

    Reviewed on 24/08/2021

    Overall, Desktop Central allows me to more easily manage patching, software deployment and asset...

    Overall, Desktop Central allows me to more easily manage patching, software deployment and asset management via the cloud. Desktop Central is a huge improvement over our previous asset management system.

    Pros

    I like how easy it is to use as this helps with implementing access to our help desk as well. They can easily access machines with remote control access and software deployment.

    Cons

    I would like to be able to fully customize reboot settings.

    Alternatives Considered

    Automox and Tanium Endpoint Platform

    Reasons for Choosing ManageEngine Desktop Central

    Cost and ease of user were huge factors. Patching machines with windows updates are far more successful.

    Reasons for Switching to ManageEngine Desktop Central

    Cost and ease of use mage are choice easy.
    Verified Reviewer
    Overall rating
    • Industry: Financial Services
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Tries to do too many things

    Reviewed on 07/12/2018

    This product advertises a lot of features and functionalities that try to make the solution a...

    This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.

    Pros

    Useful dashboard for inventory of hardware and software.

    Cons

    Patching is extremely complicated compared to competitors.
    Agents deployed to endpoints consume large amount of CPU and RAM.
    Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs.
    Product patches are being released constantly to fix the large number of bugs in software.
    Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.

    Response from ManageEngine

    Hello,

    Greetings from ManageEngine!

    We're glad you like our intuitive dashboard for hardware and software inventory.

    We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards.

    If you require further assistance with the product features, do write to us at [email protected]

    Should you need any further information, please do not hesitate to write to us at [email protected]

    Dylan M.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 1,001-5,000 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    One of the easiest to use management systems yet powerful as well

    Reviewed on 12/07/2021

    We went from having a few devices in a few close locations to 100's of devices located across...

    We went from having a few devices in a few close locations to 100's of devices located across multiple states. Having a reliable and simple way to manage these devices has made my job 1000 times easier.

    Pros

    I had started with Maas360 and every part of that seemed to be confusing and poorly laid out. With DesktopCentral that wasn't the case. It was easy to find what I needed after a very short time of poking around and trying things out.

    Cons

    About the only thing I can think of at the moment would be that that the mobile devices are separate from the inventory. It made the integration of the 2 products seem less integrated. But this was, to be honest a minor issue to me.

    Alternatives Considered

    Atera and Hexnode UEM

    Reasons for Choosing ManageEngine Desktop Central

    Was not satisfied with Maas360

    Switched From

    MaaS360

    Reasons for Switching to ManageEngine Desktop Central

    Ease of use. Mobile and desktop management. and Cost
    Showing 5 reviews of 295 Read all reviews

    ManageEngine Desktop Central FAQs

    Below are some frequently asked questions for ManageEngine Desktop Central.

    ManageEngine Desktop Central offers the following pricing plans:

    • Starting from: US$795.00/year
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Desktop Central Professional Edition: $645.00/year Suitable for managing 50 desktop computers in LAN

    ManageEngine Desktop Central has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    ManageEngine Desktop Central supports the following languages:

    Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    ManageEngine Desktop Central supports the following devices:

    Android (Mobile), iPhone (Mobile)

    ManageEngine Desktop Central integrates with the following applications:

    ManageEngine ServiceDesk Plus, ServiceNow, Spiceworks, Zendesk

    ManageEngine Desktop Central offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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