---
description: Learn how BrightHR can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BrightHR.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BrightHR Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/256/human-resources/software) > [BrightHR](/software/103871/brighthr)

# BrightHR

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> BrightHR is a complete HR software solution that transforms the way you manage your team. &#10;&#10;Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business.
> 
> Verdict: Rated **4.6/5** by 241 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BrightHR

Stay on top of employee holiday requests with instant alerts, allowing you to check for overlaps and key details before approving or denying.&#10;&#10;Easily create custom working patterns and calculate holiday entitlements for all employees, including part-timers. &#10;&#10;Organise your team and access all employee information through BrightHR's Employee Hub.&#10;&#10;Set up shift patterns in minutes and share them with your staff. &#10;&#10;Use Blip, our free clocking app, to accurately track working hours, and manage expenses effortlessly with PoP.&#10;&#10;Need HR advice? Our helpline connects you with specialists for quick answers to your employment law questions.&#10;&#10;Support your team with Bright Wellbeing \&amp; Counselling, and enjoy the benefits for your business. Get instant HR expert advice with BrightHR Lightning, our innovative AI tool.&#10;&#10;Promote your products to 1 million businesses through Bright Exchange, our online marketplace. Stay compliant and protect your workforce with BrightSafe and access our 24/7 helpline for legal support whenever you need it.&#10;&#10;Want a faster way to pay employees on time and accurately all from one place? Introducing BrightHR Payroll. Enjoy easy, accurate, and risk-free payroll management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 241 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrightHR
- **Location**: Manchester, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: £4.50
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom

## Features

- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Clock In/Out
- Customisable Reports
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Employee Database
- Employee Management
- Employee Portal
- Employee Profiles
- HR Management
- Leave Tracking
- Mobile Alerts
- Mobile App
- Onboarding

## Integrations (3 total)

- Gmail
- Google Calendar
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software)

## Related Categories

- [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software)
- [Clocking Systems](https://www.getapp.co.uk/directory/265/time-clock-attendance/software)
- [Leave Management System](https://www.getapp.co.uk/directory/651/absence-leave-management/software)
- [Absence Management Software](https://www.getapp.co.uk/directory/3829/absence-management/software)
- [Time Tracking Software](https://www.getapp.co.uk/directory/571/time-tracking/software)

## Alternatives

1. [Paylocity](https://www.getapp.co.uk/software/102695/webpay) — 4.3/5 (1981 reviews)
2. [BambooHR](https://www.getapp.co.uk/software/20517/bamboohr) — 4.6/5 (3653 reviews)
3. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5321 reviews)
4. [Rippling](https://www.getapp.co.uk/software/112141/rippling) — 4.9/5 (4886 reviews)
5. [Paycor](https://www.getapp.co.uk/software/108691/paycor-perform) — 4.3/5 (3080 reviews)

## Reviews

### "Thank you Amy" — 5.0/5

> **John** | *18 February 2026* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Very helpful for our company to track holidays, absences and HR documents. We have now started using Bright Safe for all our H\&amp;S needs
> 
> **Cons**: There is confusion with the location set up of employees. This is why I needed to get in touch with Support
> 
> Amy was very helpful from start to finish and was great at following up on my requests. Very friendly, polite and helpful

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### "The Benefits and Disadvantages of the BrightHR System" — 4.0/5

> **Evelyn** | *13 June 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The HR component is robustly defined to suit the specific needs and requirements than the Bright safe designed for Health and Safety  which Home care  providers needs.  &#10;The clock-in feature is okay.
> 
> **Cons**: There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks \&amp; some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE. A care business provider with good experience can manage this shortfall and it’s time consuming.&#10;There is no section for the Domiciliary visit record because the Rota and shift feature is nor working for the same thing probably due to shorter hours in the Domiciliary sector.
> 
> As aforementioned in the Questionaire in the pros and cons, the Bright Safe section for home care providers can benefit more if the software is updated to meet their requirements and needs while the HR section is robustly updated.&#10;I believe that with more comments from varying health care providers, the lapses will be updated to suit everyone’s needs.

-----

### "5 \*\*\*\*\* Customer Service" — 2.0/5

> **Hayley** | *13 January 2026* | Environmental Services | Recommendation rating: 5.0/10
> 
> **Pros**: Easy access for employees and employers&#10;You can store personal information, contracts etc on one site
> 
> **Cons**: For our business we were unable to use the clocking in and out software due to multiple locations on different days, if we had employees in one location and on a weekly rota this would of been ideal .
> 
> After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main reason we signed up for the system. Despite this, we were still paying for the software while being unable to use it.&#10;&#10;Due to our business facing serious financial difficulties — including a company going bankrupt and owing us a significant amount of money — we had no option but to cancel the contract. I explained this situation to BrightHR and asked if it would be possible to exit the contract under the circumstances.&#10;&#10;I would like to specifically commend three members of staff: \[sensitive content hidden\]. When I became upset, they remained professional, friendly, and extremely sympathetic. They took the time to listen carefully to my situation and genuinely did everything they could to help.&#10;&#10;They truly went above and beyond with their support, and I couldn’t be happier with the service they personally provided. Their compassion and professionalism made a very difficult situation much easier to handle.

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### "Delivers on what they say it will do." — 5.0/5

> **Ben** | *17 July 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: BrightHR has been an excellent addition to our organisation. The system is easy to use, intuitive and has helped us centralise our HR records, documents and employee information. The holiday management, document storage and e-signature features are particularly useful, and the platform has saved us a considerable amount of administrative time. Customer support has also been responsive and helpful whenever we have needed assistance.
> 
> **Cons**: The policy templates are a useful starting point, particularly for smaller organisations, but they are not always fully applicable to our charity and often require significant amendments to reflect our organisational needs and sector-specific requirements. It would be helpful to see more flexibility and a wider range of policies tailored to charities and not-for-profit organisations.
> 
> Overall, we have been very happy with BrightHR and would recommend it to other organisations. The platform offers good value for money, is straightforward to implement and has streamlined many of our HR processes. Whilst some of the template policies require adapting before they can be adopted, they provide a solid foundation and save time compared with creating documents from scratch. The software continues to evolve, and we have found it to be a reliable and effective HR solution.

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### "Responsive and reliable service - especially from \[sensitive content hidden\]" — 5.0/5

> **Jackie** | *17 April 2026* | Publishing | Recommendation rating: 9.0/10
> 
> **Pros**: \[sensitive content hidden\] is very responsive and very helpful. There have been several times I have contacted her for support, and she always follows up and gives reliable advice.
> 
> **Cons**: Other HR support has been less reliable, but this has now been fixed with access to advice and more responsiveness from other advisers too.
> 
> Positive - if things have been less positive, then contacting my account manager or other members of the team have resulted in these being rectified.

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## Links

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| en | <https://www.getapp.com/hr-employee-management-software/a/brighthr/> |
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| nl-BE | <https://www.getapp.be/software/103871/brighthr> |

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