TimeSolv

TimeSolv

Practice your passion. Ours is billing and timekeeping.

4.7/5 (296 reviews)

TimeSolv Overview

TimeSolv has provides law firms and other professional service firms a best in class web-based time, billing and project management solution.

Tracking and managing time and expenses in a timely and professional manner is key to profitability and translates to shortened turnaround time for collections. TimeSolv provides automatic timers or manual time entry functionality, as well as hourly and project-fee billing options for time entries.

TimeSolv integrates with both QuickBooks desktop and QuickBooks online as well as with Xero Accounting. We also provide a Client Portal that will allow clients to pay you online via credit card by integrating with LawPay/Affinipay.

TimeSolv provides a document storage solution and integrates with both Dropbox and NetDocuments.

With our offline desktop app and mobile apps for iOS and Android, a professional doesn't even need an internet connection to enter time and expense information from anywhere in the world, any time of the day or night.

Pricing

Starting from
US$18.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

TimeSolv Reviews for UK Users

Overall rating
4.7/5
96% positive reviews
227
Excellent
56
Very good
10
Average
1
Poor
2
Terrible
Verified Reviewer

Support Staff was rude, argumentative, and unprofessional

Used Other for Free Trial
Reviewed on 01/08/2019
Review Source: GetApp

Disappointing, unprofessional, and a complete waste of our time.

Pros

Nothing about this software makes it stand out from its competitors.

Cons

The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Response from TimeSolv Billing

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none.

While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information.

We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Tammy L.

Awesome program

Used Daily for 6-12 months
Reviewed on 22/08/2019
Review Source: Capterra

From the initial transition to current use, I have been extremely happy with TimeSolv.

Pros

TimeSolv is very user friendly. After using another legal billing software program (also had "Time" in its name) that was very user UNfriendly and constantly froze and had a long list of other issues, converting to TimeSolv was a dream. The customer support is also amazing.

Cons

That there is a difference between statements and invoices, and that all clients with balances do not automatically print (if they have not incurred new charges during the billing period at hand).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ruth D.

I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's indispensable

Used Daily for 2+ years
Reviewed on 22/03/2018
Review Source: Capterra

Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Pros

We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Cons

Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jeffrey d. K.

Full Service Time and Billing System

Used Daily for 2+ years
Reviewed on 01/08/2018
Review Source: Capterra

Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.

Pros

Ease of use.

We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy.

Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.

Cons

Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David H.

Unparalleled customer support. Excellent, custom conversion from 15+ years of Timeslips data

Used Daily for 1-5 months
Reviewed on 22/01/2018
Review Source: Capterra

Complete, useful conversion from TimeSlips. Regular updates. Great customer support.

Pros

I can't say enough good about the customer support compared to every other software I've ever used - of any description. I am a sole proprietor, and the time that the reps took to convert my 15+ years of Timeslips data into a mostly familiar format in TimeSolv. Several lengthy phone meetings and training sessions were involved to make sure that they understood what I needed and I understood how to use their product. I have to say, now that I'm adjusting to the new web-based platform, I am able to accomplish my daily timekeeping, invoicing and AR entries with less steps and greater efficiency than I ever did with TimeSlips. The search functions just work better, in nearly every field. The invoices are easier to tweak to my needs and preferences. Although it has taken me a little while to adjust to so many new ways of doing familiar things, it is starting to make sense, and I prefer it to any timekeeping software I have used. And after TImeSolv solved and answered all my questions and got me there, I called the main 800 line for a quick question about how to allocate payments. My call was answered on the 3rd ring and woman instantly had the answer to my question, and made sure I understood what I was doing before she got off the phone. Unbelievable - dare I say old -fashioned? - customer support for a thoroughly modern program.

Cons

The reporting functions a little less intuitive than other functions, to my mind, at least. A quick daily snapshot of time billed today, this week, month, year, would be useful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

TimeSolv Pricing

Starting from
US$18.00/month
Pricing options
Free Trial
Subscription
Value for money

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

TimeSolv Features

  • API
  • Activity Dashboard
  • Billing & Invoicing
  • Calendar Management
  • Custom Fields
  • Document Assembly
  • Document Management
  • Document Storage
  • Document Templates
  • SSL Security
  • Time & Expense Tracking

  • Automatic Notifications
  • Automatic Reminders
  • Case Management
  • Data Import/Export
  • Invoice Management
  • Reporting & Statistics
  • Search Functionality
  • Third Party Integration
  • Workflow Management

Additional information for TimeSolv

Key features of TimeSolv

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Benefits

Proven Legal Time and Billing System since 1999 Legal Time and Billing System
Easy to Use and Affordable
Narrative replacement codes
Multiple timers
Conflicts management
Unlimited trust accounts
UTBMS (Uniform Task-Based Management System)
LEDES (Legal Electronic Data Exchange Standard)
Assortment of reports for monitoring performance
Configured to your business needs by TimeSolv Corporation
Convenient – anytime, anywhere with web availability
Usable offline and online – web and desktop
Enable customers to pay you faster through credit cards
Multiple flexible billing templates
Convenient posting for cash receipts
Approval Workflow for checks and balances
Integration leading accounting systems (QuickBooks Desktop and Online, Xero Accounting)
Multiple hourly rates by time keeper and matter
Rates by task or activity and fixed fee rates
Multiple bill delivery methods - print invoices or send them by email, web-bill (online viewing), or Automail (out source printing and mailing)
Consolidated billing for multiple matters
PC and Mac Compatible
TimeSync desktop widget to track time while offline
iPhone and Android app available
Self-hosted solution available

TimeSolv FAQs

Below are some frequently asked questions for TimeSolv.

Q. What type of pricing plans does TimeSolv offer?

TimeSolv offers the following pricing plans:

Starting from: US$18.00/month

Pricing model: Subscription

Free Trial: Available

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

Q. What are the main features of TimeSolv?

TimeSolv offers the following features:

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Q. Who are the typical users of TimeSolv?

TimeSolv has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does TimeSolv support?

TimeSolv supports the following languages:

English

Q. What type of pricing plans does TimeSolv offer?

TimeSolv has the following pricing plans:

Subscription

Q. Does TimeSolv support mobile devices?

TimeSolv supports the following devices:

Android, iPhone, iPad

Q. What other apps does TimeSolv integrate with?

TimeSolv integrates with the following applications:

Dropbox, MYOB Essentials, NetDocuments, NetDocuments, QuickBooks, QuickBooks Online, Xero

Q. What level of support does TimeSolv offer?

TimeSolv offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials