--- description: Learn how Primecare can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Primecare. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Primecare Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/71/mental-health/software) > [Primecare](/software/103901/primecare) # Primecare Canonical: https://www.getapp.co.uk/software/103901/primecare Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/103901/primecare?page=2) > PrimeCare (long-term care) pharmacy software for pharmacies serving LTC facilities including assisted living, mental health, and board-and-care > > Verdict: Rated **4.6/5** by 8 users. Top-rated for **Value for Money**. ----- ## Overview ### Key benefits of Primecare Optional modules for remote checkout, document imaging and storage, and WebConnect app for managing patient information at the bedside. Patient charts allows users to create SOAP (subjective, objective, assessment and plan) notes, track vaccination histories and lab results, and generate personal medication records (PMRs) listing all patient medications and dietary supplements, and medication action plans (MAPs) for self-managing patients to track their own progress. Track any changes made to patient records, patient insurance, prescriber records, prescriptions, drug records, transactions, inventory, or cash levels. Documentation required for Medicare Part B compliance is produced as prescriptions are processed, and signatures are captured electronically and stored with their accompanying documents, able to be retrieved for audit. ‘Pharmacy at a Glance’ dashboard offers an overview of all prescription processing queues in real time, and allows users to define warning and critical thresholds, with color-coding of queues to display which thresholds have been passed. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 8 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | - | ( Likelihood to recommend) | ## About the vendor - **Company**: RedSail Technologies - **Founded**: 2020 ## Commercial Context - **Pricing Details**: Pricing information is available on inquiry. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Automatic Refills - Barcode/Label Management - Billing & Invoicing - Charting - Claims Management - Compliance Management - Compounding - Customer History - Data Import/Export - E-Prescribing - Electronic Signature - Forms Management - Inventory Management - Medication Database - Multi-Store - Online Refills - Point of Sale (POS) - Prescription Processing - Workflow Management ## Support Options - Email/Help Desk - Phone Support ## Category - [Mental Health Software](https://www.getapp.co.uk/directory/71/mental-health/software) ## Related Categories - [Mental Health Software](https://www.getapp.co.uk/directory/71/mental-health/software) - [Home Care Software](https://www.getapp.co.uk/directory/717/home-care/software) - [Pharmacy Software](https://www.getapp.co.uk/directory/755/pharmacy/software) - [Long Term Care Software](https://www.getapp.co.uk/directory/911/long-term-care/software) ## Alternatives 1. [PrimeRx](https://www.getapp.co.uk/software/120595/primerx) — 4.0/5 (102 reviews) 2. [Datascan Pharmacy Software](https://www.getapp.co.uk/software/1994503/datascan-pharmacy-software) — 4.9/5 (163 reviews) 3. [Liberty](https://www.getapp.co.uk/software/104259/liberty-software) — 4.9/5 (83 reviews) 4. [PioneerRx](https://www.getapp.co.uk/software/2057783/pioneerrx) — 4.8/5 (92 reviews) 5. [Epicor Propello](https://www.getapp.co.uk/software/131811/epicor-retail-cloud) — 4.0/5 (5 reviews) ## Reviews ### "I can customize service to fit my customers' needs" — 5.0/5 > **Cliff** | *15 April 2016* > > I have been using QS1 in both retail and LTC since 1988. In that time, I have used most competitor products as well. There are features that others do well, but I have stuck with QS1. Pros: the ability to customize the service delivery to match my customers needs - instead of my customers having to conform with my software. I also appreciate that I can make the changes myself without having to pay for someone in programming or support to make them - support is always there if I need their help, but I prefer to do it myself. The reporting and exporting of data is a powerful feature that all pharmacies need today to understand their business, the trends in their operation, and really understand their business. Cons: software development cycle could be faster. Some may also argue that my favorite feature (ability to customize) could also be a con in that you can make your operation inefficient by having too many disparate service models, but this is all in how you set it up. Users are also free to to create a very standard model as well. ----- ### "PrimeCare - Extremely Capable LTC Software" — 5.0/5 > **James** | *17 May 2016* > > PrimeCare is an extremely robust LTC pharmacy software platform. The only limitations seem to be user based, and what he/she can envision or accomplish. We switched to the QS/1 module from a rather easy to use pharmacy information system, simply because our previous software was too basic, and couldn't perform all of the tasks that we needed to perform in LTC. We quickly discovered what we were missing out on when we launched PrimeCare, after we got through our learning curve. The only drawback to PrimeCare, if you'd view it as a drawback, is that the software is full of so many options and interfaces, it will take a new user a while to understand everything that one can accomplish with PrimeCare. From Reports (canned and customizable), Data Exports, clinical data, to the massive amount of interfaces, PrimeCare can handle it all. ----- ### "Primecare has been able to adjust to the constantly changing long term care environment." — 4.0/5 > **Jimmy** | *19 April 2016* > > The company is open to changes in their software though it may take some time if it's moved forward. Customer service has gotten better but I still get frustrated over being on half for 5-8 minutes only to be told someone will have to call me back. Their best customer service comes via email. I really like their customized reports. I feel that if the information is in Primecare I can get it on a report. Primecare GUI has made training new employees so much easier because it's very intuitive. Workflow, interface capabilities, and personnel management are all strengths of Primecare. ----- ### "Great LTC pharmacy software package" — 5.0/5 > **Mary** | *18 April 2016* > > QS1 offers the long term care pharmacist a complete package that addresses the needs of the pharmacy and their customers. Their workflow system makes the dispensing process efficient and promotes accuracy. The system is easy for new users to learn. QS1 interfaces with software and hardware vendors LTCPs need to optimally service their customers. Software updates are handled easily. They keep abreast of the changing health care environment to be sure pharmacies have the tools needed available. Customer service is responsive and competent. Reporting features are easy to use and can be customized. The appearance of resulting reports could use improvements. I have been a satisfied QS1 user for over 25 years. ----- ### "I have been using QS1 since 2002" — 5.0/5 > **Scot D.** | *19 April 2016* > > Since using QS1, the management/staff changes that have been put in place has truly made QS1 one of the best software vendors we work with. Support services is one of the best we deal with and have found an absolute leader to manage this group effectively and efficiently. The training staff we work with truly embrace your goals and objectives and become part of your organization. In the past 3 years I have seen a solid structure within QS1 and have built a core team to embrace vision and technology to improve patient care and efficiency within the pharmacy. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/103901/primecare?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/103901/primecare) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data