About Smartsheet

Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.

Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.

Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.

Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.

Pricing starting from:

US$7.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Smartsheet

Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive

Salesforce integration:

Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.

Box integration:

Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project

Devices

Business size

S M L

Markets

United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa

Supported Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Pricing starting from:

US$7.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View
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Smartsheet Software - Multiple Platform Views Smartsheet Software - Real-Time Dashboards Smartsheet Software - Content Collaboration Smartsheet Software - Grid View Smartsheet Software - Gantt View Smartsheet Software - Card View

Features

Total features of Smartsheet: 203

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Planning
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Analytics/ROI Tracking
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calibration Management
  • Campaign Management
  • Capacity Management
  • Certification Tracking
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customisable Dashboard
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronisation
  • Data Visualisation
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Email Alerts
  • Email Management
  • Email Reminders
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Financial Management
  • Financial Reporting
  • For IT Project Management
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Idea Management
  • Incident Reporting
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Lab Information Management
  • Lead Management
  • License Verification
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-User Collaboration
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Online Applications
  • Parent Task
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Policy Management
  • Portfolio Management
  • Preventive Maintenance
  • Prioritisation
  • Private Dashboards
  • Process Change Tracking
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Residential
  • Resource Management
  • Retrospectives Management
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On
  • Spend Management
  • Spreadsheet View
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Third-Party Integration
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Visual Workflow Management
  • Visualisation
  • Web Forms
  • Widgets
  • Work History
  • Workflow Configuration
  • Workflow Management

Alternatives

monday.com

4.6
#1 Alternative to Smartsheet
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Microsoft Project

4.4
#2 Alternative to Smartsheet
Microsoft Project helps businesses plan projects & collaborate from anywhere using tools such as task assignment,...

Microsoft Excel

4.8
#3 Alternative to Smartsheet
Explore Excel. New data analysis tools help you track and visualize your data for greater insight, plus more ways to...

Asana

4.4
#4 Alternative to Smartsheet
Asana is a work and project management solution for teams. You can organize everything—from company objectives to...

Reviews

Overall rating

4.5 /5
(2,225)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.3/5

Already have Smartsheet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 2,225
Mohamed E.
Overall rating
  • Industry: Banking
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best workflow Automated tool

Reviewed on 29/11/2021

Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there...

Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

Pros

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

Cons

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

Alternatives Considered

Google Analytics 360

Reasons for Switching to Smartsheet

Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process
Whit B.
Overall rating
  • Industry: Higher Education
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good, if you have the resources to get started

Reviewed on 06/12/2021

We use Smartsheets as a way to connect our small team and manage projects while many of us are...

We use Smartsheets as a way to connect our small team and manage projects while many of us are virtual. We loved the features so much that we continued to use the system well after we returned to the office. We create project tracking spreadsheets with milestones and deadlines where we can assign each other tasks. If any of us were trained in Project Management, we could probably get quite aa bit more about of the software but being a small team, we only have the capacity to scratch the surface.

Pros

Smartsheets is a really straightforward Project Management software that is easy to use and helpful in tracking projects and assigning tasks. The spreadsheet-based tracking works like excel with added views and features that allow you to manage projects across a team with ease. I love the calendar views and the ability to prioritize and set deadlines.

Cons

We are a small team without a dedicated project manager and had to set everything up ourselves. This was fine for very simple project tracking and the templates are helpful, but it got very complicated when trying to customize the templates.

Alternatives Considered

monday.com and Trello

Reasons for Choosing Smartsheet

We wanted something with more tracking and reporting features. Smartsheets was not the only option out there but it met our needs and our budget.

Switched From

Trello

Reasons for Switching to Smartsheet

For the simplicity of the UX. The spreadsheet-based project tracking was familiar and simple to implement. We loved the additional capabilities but may have overestimated our capacity to implement them.
John M.
Overall rating
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Decent Software for Project Tracking

Reviewed on 10/12/2021

The best way to sum it up is to say that once you have a project manager who is familiar with using...

The best way to sum it up is to say that once you have a project manager who is familiar with using this software, it can be a nice tool to use. However, inexperienced users will slow you down. It can be cumbersome to share and open in weekly meetings for example. So, don't plan on having too many hands in the updating process.

Pros

This software gives you a very nice visual snapshot of the progress your team has made in various phases of projects.

Cons

The software is not as user-friendly as we would like. And, sharing can sometimes be cumbersome.

Omar O.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Smartsheets for everyday management

Reviewed on 21/10/2021

To me, the best combination of the ease of use and familiarity of a spreadsheet with the complexity...

To me, the best combination of the ease of use and familiarity of a spreadsheet with the complexity of a project management tool. Very satisfied

Pros

The tool is more than a project management tool. I use it to manage my department's budget, collaborate with internal and external team members. I like that I can access it from anywhere I am

Cons

Could use some of the more advanced functionality like automatically keeping track of KPIs such as Earned Value, schedule variance, etc. I would like it if I could "play" with effort vs duration without affecting the main baseline until I am ready and obviously, I would like to keep history of baseline changes

Alternatives Considered

monday.com, Clarity Software and Wrike

Reasons for Choosing Smartsheet

Looking for something affordable, cloud-based that would allow us to collaborate and manage projects in one single repository

Switched From

Microsoft Project and Asana

Reasons for Switching to Smartsheet

The right balance of cost, ease of use, and functionality
Pamela D.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

I've used Smartsheet for many projects over the years

Reviewed on 10/12/2021

I use Smartsheet to track my projects using the Agile paradigm and I love it for that. I have also...

I use Smartsheet to track my projects using the Agile paradigm and I love it for that. I have also used Smartsheet to track expenses, create customer feedback forms and the like. When I am on a consulting gig like I am currently, I find this helps me stand up an Agile PM solution quickly, where there may not already be one in place at my client's business. Smartsheet is a great solution for me when engaging with small business clients who may not have an Agile platform already in place.

Pros

I love all of the templates that are available for free, which makes getting up and running with project tracking very fast and easy. I have used both sets of Agile project management templates, as well as some of the GANTT-based templates. All are very easy to use. I especially like that the Agile templates allow you to switch between card view and list view so you can get a more true Kanban experience.

I also like the many integrations, especially with Gmail.

They also have a very generous 30-day trial period, which in my experience is more than enough to evaluate everything Smartsheet has to offer.

Cons

One of the Agile template sets is a bit clumsy in that there seem to be two Backlogs -- there aren't, but the Backlog does appear where I would expect it to be out-of-the-box, in card view, so I had to rework the template a bit to get it the way I wanted. This doesn't really have to do with the Smartsheet platform itself however, just a little bit of an inconvenience but nothing more.

Alternatives Considered

Google Sheets

Reasons for Switching to Smartsheet

Smartsheet makes it super easy to stand up an Agile project management solution quickly. This is a critical capability for me as I do BA/PM consulting with small-medium-sized businesses that may or may not have a solution of their own already in place.
Showing 5 reviews of 2,225 Read all reviews

Smartsheet FAQs

Below are some frequently asked questions for Smartsheet.

Smartsheet offers the following pricing plans:

  • Starting from: US$7.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Smartsheet has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Smartsheet supports the following languages:

English, French, German, Italian, Portuguese, Russian, Spanish

Smartsheet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Smartsheet integrates with the following applications:

123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, TIBCO Spotfire, Tableau, VMware Horizon, Workplace by Facebook, Zapier

Smartsheet offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Smartsheet.