--- description: Learn how VBASoftware can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for VBASoftware. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: VBASoftware Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/254/benefits-administration/software) > [VBASoftware](/software/104023/virtual-benefits-administrator) # VBASoftware Canonical: https://www.getapp.co.uk/software/104023/virtual-benefits-administrator Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/104023/virtual-benefits-administrator?page=2) > VBA by Virtual Benefits Administrator is a benefits administration software suitable for medical, dental, and life \& disability plans, pharmacy claims, and more > > Verdict: Rated **4.7/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of VBASoftware Multiple grievance records can be created, tracked, and reported on, with custom information fields for each category and attached member records. Standard and customized reports can be created ad hoc, or on a scheduled basis, with the ability to save reports in PDF, CSV, Excel, XML, and other formats. Users can define security and access rules for individual objects and reports, giving permissions to view or update items, or admin access. Multiple account types can be managed, including employer, employee, provider, agent, and credit card. Funding requests, approvals, and actuals can be tracked with information on diagnosis and procedures, and dynamically configured authorization statuses and codes for reporting. All claims can be managed in single module, with user-defined access rules and tab orders, and hyperlinks for navigation to related components. Claims to be processed can be queued to a schedule or dealt with instantly, with the option for 24/7 auto-adjudication. Claims can be suspended using custom criteria, and suspended claims categorized and returned for review or released for funding. Multiple credentialing procedures can be created to suit individual providers, with different timeframes, and user-defined values for credentialing type, licensing, malpractice carriers, office hours accessibility, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VBA - **Location**: Germantown, US - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$6,925.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing information is available on inquiry. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Benefits Management - Billing & Invoicing - COBRA Administration - Case Management - Claims Adjuster Management - Claims Management - Claims Tracking - Client Portal - Co-Pay & Deductible Tracking - Commission Management - Compliance Management - Configurable Workflow - Contingency Billing - Customer Management - Customisable Invoices - Customisable Reports ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Benefits Administration Software](https://www.getapp.co.uk/directory/254/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.getapp.co.uk/directory/254/benefits-administration/software) - [Insurance Software](https://www.getapp.co.uk/directory/664/insurance/software) - [Claims Processing Software](https://www.getapp.co.uk/directory/1277/claims-processing/software) - [Billing and Invoicing Software](https://www.getapp.co.uk/directory/240/billing-invoicing/software) ## Alternatives 1. [Rippling](https://www.getapp.co.uk/software/112141/rippling) — 4.9/5 (4614 reviews) 2. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (984 reviews) 3. [BQE CORE Suite](https://www.getapp.co.uk/software/90351/bqe-software) — 4.5/5 (783 reviews) 4. [Wave](https://www.getapp.co.uk/software/10095/wave-apps) — 4.4/5 (1720 reviews) 5. [Housecall Pro](https://www.getapp.co.uk/software/101089/housecall-pro) — 4.7/5 (2737 reviews) ## Reviews ### "Configurability + Ease of Use + Features = Great Policy Service Solution" — 5.0/5 > **Christopher** | *15 October 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The ease of use combined with user configurability is really what drove us to select VBA. Configurability really helps us from a reporting standpoint by ensuring we're collecting the data we need for performing on-going analytics. > > **Cons**: While it is easy to set up templates of plan information, some of the steps can be monotonous at times. However, the system makes it easy to copy plans to new groups and edit as needed. > > We've had a really positive experience with VBA, at all levels of the company. They are always willing to work with us on different projects or initiatives we are looking to undertake. They are a true partner. ----- ### "WITH FLEXIBILITY, FUNCTIONALITY & EXCEPTIONAL TECHNOLOGY" — 5.0/5 > **randy** | *6 December 2017* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Virtual Benefits Administrator is lowly priced. This makes it the best solution for small and starting businesses. The software is widely used because of its high efficiency. It is cloud-based. Virtual Benefits Administrator integrates very well. The good thing about this software is that you can use it from any place. This makes it easy for the managing of your business. Virtual Benefits Administrator helps save time while maximizing profits. This software automates almost all the processes. You will have an easy time working as paperwork is greatly done away with. It is secure. You can always be sure of total security while using this software. The software stores large amounts of data for a long time. Only the authorized can access information. Customer support service is available to help users with arising questions. > > **Cons**: I think every software has always its negative side. The only negative side of using it is that it did really cost high. If you are a first timer in using this kind of software the usage would be so much easier and if you are not tutorials must be done to prevent any loss of data. The support team is one of the best since they response to every request I have made. > > My overall reaction of the software is really amazing. My business blooms and many of my customers become more satisfied with our services. Every member in our insurance company is accommodated patiently. This software is the best software I ever had. ----- ### "Paragon checks in" — 4.0/5 > **Nancy** | *23 May 2022* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: The ability to customize - even though it cost a fortune. > > **Cons**: It's still requires some manual intervention where there should be systematic assistance. > > Pleased. It's the best of what's out there. ----- ### "Ease of Use" — 5.0/5 > **Chad** | *23 May 2022* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Ease of Use, the ability to process through claims easier. The ability to setup claims to auto adjudicate. > > **Cons**: Need more Flex options, we believe we are going to have to do some tracking outside the system to maintain what we are currently doing for our clients. > > So far we have been extremely satisfied with VBASoftware. We are not quite using daily but are getting more and more involved with it each day. Looking forward to this being our only system. ----- ### "VBA Software - Decision to Purchase" — 5.0/5 > **Richard** | *15 October 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The staff at VBA are the best to work with and provide great customer service. Their response time is excellent. For our staff the ease of EDI and Cloud based system is great. > > **Cons**: Not really sure if we have experience any real problems with the VBA System. > > Five years ago I gave my staff 3 claims software vendors to review for purchase. They spent months in evaluating and decided on VBA Software. It was the best decision we have made as a company. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/104023/virtual-benefits-administrator?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/104023/virtual-benefits-administrator) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data