---
description: Learn how Fresha can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Fresha.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fresha Reviews, Prices & Ratings | GetApp UK 2026
---

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# Fresha

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> Fresha is the world’s \#1 booking software for salons, spas, and wellness businesses, trusted by over 450,000 professionals in over 120 countries. &#10;&#10;Designed to simplify operations and supercharge growth, Fresha provides an intuitive, all-in-one platform to manage appointments, streamline payments, and enhance client experiences.
> 
> Verdict: Rated **4.8/5** by 1443 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Fresha

Fresha is the all-in-one platform for beauty and wellness businesses. Super easy to use across mobiles, tablets and desktops&#10;&#10;Everything you need to manage your business in one easy-to-use solution.&#10;&#10;Unlimited appointment bookings. Get bookings 24/7 with real-time slot availability and fill your calendar overnight. Plus, a sleek calendar that is easy to use across all devices.&#10;&#10;Unlimited team members. Invite your entire team to join your account and stay up to date with their schedules.&#10;&#10;Unlimited locations. Manage multiple venues from a single account with no limitations.&#10;&#10;Unlimited clients and notifications. Track clients’ history, keep treatment notes, send consultation forms, and send automatic appointment reminders.&#10;&#10;Unlimited product inventory. Record and track stock inventory, manage your online shop with support for supplier ordering and retail. Plus, generate orders in one click.&#10;&#10;Unlimited reporting and analytics. Monitor how your business is doing with live dashboards and financial reporting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 1443 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fresha
- **Founded**: 2012

## Commercial Context

- **Starting Price**: £14.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Software that grows with your business. Don't wait\! Start your 7 day free trial today and enter 2026 with the industry's best software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Automated Scheduling
- Availability Indicator
- Availability Management
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Database

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Spa Software](https://www.getapp.co.uk/directory/69/spa-management/software)

## Related Categories

- [Spa Software](https://www.getapp.co.uk/directory/69/spa-management/software)
- [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software)
- [Salon Software](https://www.getapp.co.uk/directory/212/salon/software)
- [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software)
- [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software)

## Alternatives

1. [Goldie](https://www.getapp.co.uk/software/2061688/goldie) — 4.8/5 (1125 reviews)
2. [Acuity Scheduling](https://www.getapp.co.uk/software/91169/acuity-scheduling) — 4.8/5 (5735 reviews)
3. [Vagaro](https://www.getapp.co.uk/software/103275/vagaro) — 4.7/5 (3472 reviews)
4. [Doctoralia for Specialists](https://www.getapp.co.uk/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews)
5. [GlossGenius](https://www.getapp.co.uk/software/2034787/glossgenius) — 4.8/5 (347 reviews)

## Reviews

### "A great experience so far..." — 5.0/5

> **Mark** | *15 March 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.
> 
> **Cons**: New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

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### "Fresha review" — 5.0/5

> **Melissa** | *5 November 2025* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to book my clients in and how easy it was to create your own products/menu of services
> 
> **Cons**: I didn’t like how they said they wouldn’t charge but are now charging for Fresha but I understand why
> 
> It was really good, really easy to book clients in and navigate. The app was really easy to use aswell

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### "ZERO stars - important please read." — 1.0/5

> **Rozlyn** | *11 March 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: When Fresha valued their customers before money.
> 
> **Cons**: • Money means more to them than customers, when you realise what thrives they are it’s too late, they have your hard earned money they don’t care that’ll you’ll leave as there will be more lured in by their tricks. &#10;• There is NO COMPLAINTS PROCEDURES\!\! Be warned, you loose money to them, you have no hope of seeing it again. &#10;• Take payments by the booking system only a 1.29% fee + 20p\! Amazing Wrong\! You will be charged more if you use tap to pay, that’s fine they tell you about that BUT they don’t tell you for every card added to the system by the client when booking \*\*even if they cancel or you never use the card at checkout\!\!\*\* you will be charged 24p every single time, apparently it’s checking to see if the card has funds so it’s charges us the 24p to “check”. Doesn’t sound much but this adds up ladies and gents\!&#10;• This system promised “FREE FOREVER” we would always have access to a free version.. no again, not true. &#10;• You will be charged the 20% new client fee even when a client scans your very own made QR code on the salon in front of you. Fresha will deny all knowledge of this and point again to the above, you can’t do anything about it.
> 
> Terrible. Rude and arrogant. &#10;&#10;If I could give it ZERO Stars I would\! &#10;&#10;If I could show you the email conversations to back this honest review of a hard working business, I would. &#10;&#10;Continue if you dare but good luck.

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### "Beware of Fresha’s Hidden Fees and Unethical Practices" — 4.0/5

> **ADAM** | *18 October 2024* | Cosmetics | Recommendation rating: 0.0/10
> 
> **Pros**: Ease of use, set up for "FREE", client interface, The app
> 
> **Cons**: Beware of Fresha’s Hidden Fees and Unethical Practices&#10;&#10;If you’re considering Fresha for your salon, be prepared for steep costs. For a busy salon, monthly fees can easily exceed £350—and that’s just the start. One of the most frustrating aspects is their hidden 20% “new client fee.” This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it. Fresha makes accessing reports that might reveal these fees an additional expense, charging a premium of £60-90 depending on staff size.&#10;&#10;Want chat support? That’s an extra £17 per month. Access to reports, client texts, emails, marketing, and payroll? You’ll be charged for every single feature. Everything in the system comes with a cost, and it quickly adds up.&#10;&#10;Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal. Fresha seems more interested in squeezing as much money as possible from its customers than providing transparent and fair service.&#10;&#10;I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect its users. If you’re looking for a booking software, do yourself a favor and find one with fixed costs that treats its customers fairly and transparently.
> 
> Great when i wasn't aware of the hidden fees. Id say terrible overall.

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### "Excellent for your bussiness" — 5.0/5

> **Milagros** | *14 January 2025* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I use it to manage my clients' appointments and have all my services organized and accessible to all my clients.
> 
> **Cons**: I don't have any negative comments at the moment. I've been using the dating app since March 2023 and I've found it great.
> 
> My experience has been totally positive, I would like to improve some things but that depends on me and my clients (like the use of cards to charge when they don't show up for the appointment), but this is a complete app with everything you need.

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