Fresha

4.8 (1,422)
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Online booking platform for beauty and wellness businesses.

About Fresha

Fresha is the world’s only subscription-free online booking software for beauty and wellness businesses, with over 1 billion appointments booked on the platform to date.

Sign up for free and manage all of your appointments, locations, and team members with ease from our online calendar. Grow your business and win new clients by taking online bookings on your Facebook and Instagram pages, your Google Reserve page, and your website.

Stay in touch with clients with marketing tools built to get you booked, including emails, text messages and updates within the mobile app. No contract or monthly fees – just optional paid features, including payment processing at the most competitive rate in the industry.

Pricing starting from:

£0.00

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Fresha

Unlimited usage with no subscription fees. Fresha is the all-in-one platform for beauty and wellness businesses. Super easy to use across mobiles, tablets and desktops

Everything you need to manage your business in one easy-to-use solution.

Unlimited appointment bookings. Get bookings 24/7 with real-time slot availability and fill your calendar overnight. Plus, a sleek calendar that is easy to use across all devices.

Unlimited team members. Invite your entire team to join your account and stay up to date with their schedules.
Unlimited locations. Manage multiple venues from a single account with no limitations.

Unlimited clients and notifications. Track clients’ history, keep treatment notes, send consultation forms, and send automatic appointment reminders.

Unlimited product inventory. Record and track stock inventory, manage your online shop with support for supplier ordering and retail. Plus, generate orders in one click.

Unlimited reporting and analytics. Monitor how your business is doing with live dashboards and financial reporting.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish and 19 others

Pricing starting from:

£0.00

  • Free Version
  • Free Trial
  • Subscription

Images

Fresha Software - Fresha appointment scheduling and online bookings
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Fresha video
Fresha Software - Fresha appointment scheduling and online bookings

Features

Total features of Fresha: 88

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Transaction History
  • Treatment Packages
  • Website Integration

Alternatives

Acuity Scheduling

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DaySmart Salon

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All-in-one solution for hair, nail, spa, and barbershops looking to simplify management, streamline scheduling,...

Kitomba Salon and Spa Software

4.4
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Kitomba Salon and Spa Software provides scheduling software for the hair and beauty industry and has everything you...

Schedulista

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#4 Alternative to Fresha
Schedulista is the easiest way for businesses to accept and schedule appointments online. Clients book directly via...

Reviews

Overall rating

4.8 /5
(1,422)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support
4.8/5

Already have Fresha?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,422
Mark
Mark
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great experience so far...

Reviewed on 15/03/2021

Pros

We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.

Cons

New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

Jessica
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best software for business owners

Reviewed on 07/08/2023

Love it.

Love it.

Pros

The fact that its so easy to use and modify menu for specials. Its simple and easy to the eye. The customer service is excellent they are super responsive with me since I started with them when they were shedul. Love this app.

Cons

I haven't quite figures out how to transfer all my great reviews into google reviews. Google is a big thing for consumers so its important to have a link where this transfers or they automatically load into google is huge.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Scammed by Fresha

Reviewed on 05/02/2024

Fresha is taking over a fifth of our earnings and not responding to our messages.

Fresha is taking over a fifth of our earnings and not responding to our messages.

Pros

System is pretty easy to use however Fresha has scammed us by placing a book now button on our website which sends customers to fresha.com marketplace to create a Fresha account and take more than a fifth of our earnings. Fresha is not replying to our messages.

Cons

Fresha put a 'Book Now' button on our website that directs customers to Fresha com marketplace. This means every new client we get, which is most of them being in a tourist place, have to create a Fresha account and we get charged 20%. In effect Fresha is taking more than a fifth of our earnings! They are yet to respond to our messages.

Brooke
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience with Fresha

Reviewed on 02/10/2024

super easy to setup and edit. nice and clean and not confusin.

super easy to setup and edit. nice and clean and not confusin.

Pros

I like the ability to be able to schedule different providers and then be able to specify how long the appointments for. Also like client history so i can look at notes and such if and when needed.

Cons

I wish it was more medical per say and would like to be able to have a section where i can put individual notes on clients and have Doctor sign off on note and or order.

Response from Fresha

Hi Brooke,

Thanks for your review, we're always delighted to hear from our Partners who love Fresha as much as we do!

Kindest regards,
The Fresha Team

Faith
Overall rating
  • Industry: Farming
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Making your everyday the best with Fresha.

Reviewed on 14/10/2023

This is the most affordable and secure software for getting clients or marketing my medical work on...

This is the most affordable and secure software for getting clients or marketing my medical work on my farm.It is easy to use and understand.

Pros

Have been using it to get unlimited bookings for my farm medical services.Fresha has really boosted my sales and have used it to attract more customers through online bookings.It zero monthly fees making it affordable for everyone.Have been updating my clients via automated texts.

Cons

No Cons about this amazing software.Has really helped me in strategizing my company.

Showing 5 reviews of 1,422 Read all reviews

Fresha FAQs

Below are some frequently asked questions for Fresha.

Fresha offers the following pricing plans:

  • Starting from: £0.00 View Pricing Plans
  • Pricing model: Free Version
  • Free Trial: Not Available

Fresha is free with optional paid features.

Fresha has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Fresha supports the following languages:

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian

Fresha supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Fresha integrates with the following applications:

Meta for Business

Fresha offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Fresha.