About FlexBooker

FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.

FlexBooker automates the process of offering online bookings and updates clients about any unforeseen schedule changes. Activate email and SMS reminders to deter no-shows, while allowing customers the opportunity to change or cancel appointments where necessary. The unique SMS-based automated wait list notifies those eagerly awaiting appointments when new spaces open up, enabling them to quickly claim the spot with a text response. With FlexBooker you'll have the ability to accept credit card payments, authorize credit cards to charge no-show fees, plus a range of additional client management tools for tracking key metrics. You can even leave it up to our platform to schedule your employees for you, with just the click of one button.

Key benefits of FlexBooker

  • FlexBooker is fully customizable, featuring a built-in HTML editor for rebranding confirmation emails and booking forms to suit a range of business applications.
  • Schedule appointment sessions using a color-coded calendar view and make them instantly available for public booking via website widget or booking page.
  • Calendar integration with Google, Outlook, Office 365, Exchange, and iCal applications, syncing appointment data in your preferred way to suit existing workflow preferences.
  • Wait list options allow flexibility for clients to obtain appointments at the times they most desire, while assuring your schedule never has unwanted gaps.
  • Client Management features detail key metric reports, and integrated online payment processors accept credit card booking payments and optional no-show fees.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, New Zealand, United States

    Supported Languages

    English

    Images

    FlexBooker showing custom message editing on laptop device
    FlexBooker showing easy scheduling features on iMac desktop
    Allow customers to place themselves on a waiting list and be notified if a space becomes available
    FlexBooker's day schedule view
    View 6 more
    FlexBooker video FlexBooker screenshot: FlexBooker showing custom message editing on laptop device FlexBooker screenshot: FlexBooker showing easy scheduling features on iMac desktop FlexBooker screenshot: FlexBooker screenshot: Allow customers to place themselves on a waiting list and be notified if a space becomes available FlexBooker screenshot: FlexBooker's day schedule view

    Features

    Total features of FlexBooker: 145

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Attendance Tracking
    • Attendee Tracking
    • Automated Scheduling
    • Automatic Backup
    • Automatic Formatting
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Management
    • Booth Rental Management
    • Calendar Management
    • Calendar Sync
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Registration
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Contact Management
    • Contract/License Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Surveys
    • Customisable Branding
    • Customisable Forms
    • Customisable Questions
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Extraction
    • Data Import/Export
    • Data Migration
    • Database Support
    • Drip Campaigns
    • Electronic Payments
    • Email Address Extraction
    • Email Alerts
    • Email Invitations & Reminders
    • Email Management
    • Email Marketing
    • Email Templates
    • Employee Database
    • Employee Management
    • Employee Scheduling
    • Event Calendar
    • Event Logs
    • Event Management
    • Event Registration
    • Event Scheduling
    • Event Tracking
    • Facility Scheduling
    • Faculty/Staff Management
    • For Restaurants
    • For Salons and Spas
    • Forms Management
    • Gift Card Management
    • Group Registration
    • Group Scheduling
    • HIPAA Compliant
    • Instructor Management
    • Interaction Tracking
    • Interview Scheduling
    • Job Scheduling
    • Loyalty Program
    • Maintenance Scheduling
    • Member Management
    • Membership Management
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Channel Communication
    • Multi-Location
    • Multiple Format Support
    • Multiple Projects
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Onsite Registration
    • Patient Records Management
    • Payment Processing
    • Performance Metrics
    • Physician Management
    • Point of Sale (POS)
    • Prioritisation
    • Productivity Analysis
    • Ratings / Reviews
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Receipt Management
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Refund Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Management
    • Resource Scheduling
    • Room Booking
    • SMS Messaging
    • SMS Reminders
    • Schedule Distribution
    • Scheduled / Automated Reports
    • Scheduling
    • Secure Data Storage
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Summary Reports
    • Surveys & Feedback
    • Task Scheduling
    • Third Party Integrations
    • Transaction History
    • URL Customisation
    • Wait List Management
    • Waiting Time Tracking
    • Waitlist Status Tracking
    • Web Forms
    • Website Integration
    • Widgets
    • iCalendar Support

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    Reviews

    Overall rating

    4.9 /5
    (30)
    Value for Money
    4.8/5
    Features
    4.6/5
    Ease of Use
    4.8/5
    Customer Support
    5/5

    Already have FlexBooker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 30
    Aaminah B.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Just The Thing We Needed

    Reviewed on 06/06/2019

    Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked...

    Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

    Pros

    Customer support is phenomenal, easy to use.

    Cons

    I have no complaints. Flexbooker is great!

    Response from FlexBooker

    Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

    Sarah B.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Awesome Software Program

    Reviewed on 15/03/2021

    5 stars. Very accommodating staff, who really listen to our issues to make the software work for...

    5 stars. Very accommodating staff, who really listen to our issues to make the software work for our business. I highly recommend.

    Pros

    I like the multiple location features on this booking software. I can easily book internally for either of our locations and choose which employee has clients at any time. I work from home, but I can just as easily use Flexbooker on the road. The staff at Flexbooker really bend over backwards. We have asked them to help us fix, and tweek so many things for our clients. They always come through, unless the request is not possible for them. I will continue to look forward to whatever updates are coming.

    Cons

    I wish there was a way to let clients put a credit card on file, but I see that Paypal doesn't allow for that. Not Flexbooker's fault. The only problem I seem to continuously have is seeing multiple client entries in our client database. I go through and merge all the doubles, but it seems like every time I put a new appointment in, I get a duplicate of that old client. Not a big deal really.

    Response from FlexBooker

    We're so glad you've been so pleased with your experience Sarah! Regarding the credit cards on file, some other payment processors we integrate with do allow that, so feel free to reach out if you're interested in learning about those. We will definitely be taking a look into your settings regarding your customer tab too, as I have an idea why that could be happening ;) Thanks for being a great FlexBooker customer!

    Elizabeth S.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Flexbooker has been great with helping customize the scheduling experience for our company.

    Reviewed on 15/01/2018

    There are more aesthetically pleasing platforms out there from both a user and customer perspective...

    There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

    Pros

    Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

    Response from FlexBooker

    Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

    Scott G.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fantastic Integration

    Reviewed on 26/03/2021

    I'll better answer this in a month or two, but I am fully confident in, once we have adjusted our...

    I'll better answer this in a month or two, but I am fully confident in, once we have adjusted our protocol and procedures to utilize the software to it's intended potential, our booking and customer communication ability will soar!!! so far, nearly perfect software!!! Only Jesus is perfect, so, I can't grant them that status, but they are running a close second!!!

    Pros

    My first criteria in switching from our existing booking app/program was the ability to install Facebook, SnapChat Pixels, Google tracking, etc... Our ad spend is considerable and having the abilty to track who is actually booking appointments for our elective ultrasound studio is priceless. The customer service and support is top of the line, and, once again, priceless, because, even though the software is easy to customize, implement and adjust, there is always a learning curve and the nearly immediate response with answers, or give me moment and they return, very quickly, with a solution is, indeed priceless. The launch of this software has very enjoyable, my only regret is that we didn't start here... but we are here now, and not the least bit disappointed... To many years of a stellar partnership!!!!

    Cons

    Honestly, i don't have any issues what so ever, we will look forward to the launch of their app, it is anticipated and I'm fully confident it will be on par with the performance exibited in the software from the browser.

    Jeff R.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Live Support that made for a smooth transition

    Reviewed on 16/11/2020

    Timely response, helpful staff, and a solid product that makes this part of my business much easier...

    Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!

    Pros

    This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!

    Cons

    There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform. (For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time. At this point, it appears that the only way to reschedule is to click on the appointment and fill out a form with the new date & time.)

    Response from FlexBooker

    Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D

    Showing 5 reviews of 30 Read all reviews

    FlexBooker FAQs

    Below are some frequently asked questions for FlexBooker.

    FlexBooker offers the following pricing plans:

    • Starting from: US$39.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Free 14-day trial. After 14 days, prices are as such: Monthly Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Annual Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Custom Enterprise plan available on request. Prices include 1000 bookings per month. 500 additional bookings for $49.

    We do not have any information about FlexBooker features

    FlexBooker has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    FlexBooker supports the following languages:

    English

    FlexBooker supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    FlexBooker integrates with the following applications:

    Braintree, Facebook, Google Analytics, Google Calendar, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Stripe, Zapier

    FlexBooker offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for FlexBooker.