About SentricHR
?When you start with Sentric, you and your team start making a difference from day one. From onboarding to payroll and everything in between, SentricHR has the tools you need for every step of the employee lifecycle. With easy-to-use software, pre-packaged workflows, and a team of product experts ready to help, its easy to see why SentricHR makes managing people easier.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SentricHR
Key benefits of SentricHR
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SentricHR
Images
Features
Total features of SentricHR: 108
Alternatives
BambooHR
Paycom
Paycor
Paylocity
Reviews
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- Industry: Machinery
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fully integrated HR platform and exceptional customer service!! Unheard of combo until...
Reviewed on 19/10/2020
Sentric has consistently offered a manageable platform form for integrated HR services (payroll,...
Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.
Pros
Ease of administration for a full integrated HRIS platform...payroll processes seamlessly based on the time and attendance module, open enrollment is no longer painful, data is easily accessible through standard and custom reporting features, and tax filings are completed faster than ever assuring compliance.
Cons
The only "negative" which really isn't a negative is the implementation process. It can feel overwhelming to have so many options, particularly when you are a small organization, but the implementation team is there every step of the way to guide you and ensure you are set up for success on the system for your current and future needs.
Response from Sentric
Thanks so much, Suzanne! We appreciate you taking the time to leave a thoughtful review.
- Industry: Executive Office
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy with SentricHR!
Reviewed on 07/02/2022
Very happy! Transitioning payroll/HR services is a big task, but it was broken into several chunks...
Very happy! Transitioning payroll/HR services is a big task, but it was broken into several chunks and was a lot easier on my end then I thought it would be. Lots of handholding, never felt like I was asking stupid questions... each part of the team was patient and knowledgeable and guided me through the transition at a pace I controlled.
Pros
Simplicity plus versatility. It fit our payroll structure and was easy to understand and use. Integration team a HUGE plus! Never felt lost (or if I did, an email or call for help was quickly answered)
Cons
On my original list of Pros/Cons, inability to provide admin for Workers Comp/FSA/Cobra/401k was a Con. I was looking for administative help with that stuff. But as integration progressed, Sentric introduced frequently-used third parties which could provide those services. The services were reasonably priced, contacts were friendly and responsive... and erased my last point of hesitation about going with SentricHR.
Reasons for Choosing SentricHR
ADP sucks. It's confusing, non-intuitive and harder than it has to be. And customer service is a long wait.Reasons for Switching to SentricHR
Liked all the bells and whistles of TotalSource, but knew it would be pain and suffering to continue to work with ADP. I had used Sentric before and missed the flexibility and "comfort" of knowing my way around the software. I found what we were looking for with SentricHR and partners, and for a lower price and without joining a PEO.Response from Sentric
Thank you so much for your thoughtful review, Karen! Our Implementations team works hard to meet expectations, and we are happy to hear they were able to make your transition to SentricHR an easy one. We are glad to be working with you again and look forward to our continued partnership!
- Industry: Individual & Family Services
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sentric Payroll Experience
Reviewed on 17/03/2022
Pros
The features that are most important to me are the reporting and viewing a user. You are able to make an ad hoc report with all the information in the system. You can also view the user to see what they see . This makes sure they are set up correctly.
Cons
If you create an ad hoc report with to much information it can take a long time for it to produce. This does not happen to much anymore but did when I first started. (Might have been user error).
Response from Sentric
Thanks so much for your feedback, Nicole!
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
The entire platform needs an improvement from web portal to mobile application.
Reviewed on 10/05/2018
Adding data into a central location.
Adding data into a central location.
Pros
I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.
Cons
* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled.
* There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix.
* Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us.
* after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML.
* Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee.
* The web interface is not responsive.
* the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO.
* Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why?
* It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help.
I have more to add, you can give me a call.
- Industry: Entertainment
- Company size: 201-500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Software with Many Options
Reviewed on 08/02/2022
The staff at Sentric have been incredibly responsive and friendly. They are more than ready to take...
The staff at Sentric have been incredibly responsive and friendly. They are more than ready to take time out of their day to help with a solution of any kind. If the company doesn't have an immediate solution for an issue, they are willing to brainstorm and come up with solutions not only to better our experience but to use to improve the experiences of other companies. They do not shirk the chance to develop new avenues to improve overall customer experience.
Pros
The ease of use as well as the clarity with which things are presented, both from an administrative position and an employee position, is a breath of fresh air compared to the system we were using previously. It's an open environment with a lot of room for customization which can help us to engage employees in using the software as well as adapt to our ongoing needs.
Cons
We are missing a few specific integrations for our company's needs but nothing that we can't work around. The staff at Sentric are already helping us to build out some solutions for the missing pieces.
Reasons for Choosing SentricHR
Customer service with Paycor was like continuously ramming your head into a brick wall. We were assigned no fewer than three different specialists as our main point of contact over my tenure here and none of them were responsive. When they did respond to a specific problem, their suggestion was usually to call the main support line. We received no personalized service and their messaging was always very unclear. The left hand never knew what the right hand was doing and they would constantly lead us on wild goose chases and hours on hold to deal with even the simplest of issues.Switched From
PaycorReasons for Switching to SentricHR
We determined that SentricHR gave the most bang for our buck and matched best with our company's needs. Definitely the most affordable and best solution in the mid-market range.Response from Sentric
Thank you for your thoughtful review, Justin! We really appreciate it, and we are glad you are having a great experience so far. We look forward to a longstanding partnership!
SentricHR FAQs
Below are some frequently asked questions for SentricHR.Q. What type of pricing plans does SentricHR offer?
SentricHR offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of SentricHR?
SentricHR has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does SentricHR support?
SentricHR supports the following languages:
English
Q. Does SentricHR support mobile devices?
SentricHR supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SentricHR integrate with?
We do not have any information about what integrations SentricHR has
Q. What level of support does SentricHR offer?
SentricHR offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
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