--- description: Learn how ServiceTitan can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ServiceTitan. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceTitan Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceTitan](/software/104311/servicetitan) # ServiceTitan Canonical: https://www.getapp.co.uk/software/104311/servicetitan Page: 1 / 15\ Next: [Next page](https://www.getapp.co.uk/software/104311/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. > > Verdict: Rated **4.3/5** by 336 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceTitan Technicians’ sales performance is automatically tracked, and leaderboards can be used to motivate improvements in performance. Phone call conversions can be monitored, and unbooked calls reviewed to recognize missed opportunities and to identify staff in need of training. Track ROI and revenue for each campaign, with the campaign that generated each call automatically identified without needing to ask customers. Mobile app enables technicians to access their assigned jobs, view driving directions, update notes on service calls, generate invoices, process payments, and collect customer signatures. Set up executive workflows, schedule reports, and configure alerts for cancelled jobs or unbooked calls. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 336 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Management - Bid Management - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM - Calendar Management - Calendar/Reminder System - Change Order Management - Checklists ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software) - [Field Activity Management Software](https://www.getapp.co.uk/directory/655/field-activity-management/software) - [HVAC Software](https://www.getapp.co.uk/directory/657/hvac/software) - [Service Dispatch Software](https://www.getapp.co.uk/directory/520/service-dispatch/software) - [Work Order Software](https://www.getapp.co.uk/directory/705/work-order/software) ## Alternatives 1. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (468 reviews) 2. [BuildOps](https://www.getapp.co.uk/software/131331/buildops) — 4.4/5 (177 reviews) 3. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1463 reviews) 4. [Service Fusion](https://www.getapp.co.uk/software/103289/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.getapp.co.uk/software/101089/housecall-pro) — 4.7/5 (2742 reviews) ## Reviews ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *27 October 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Cons**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2 March 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Our CSM \[sensitive content hidden\] has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Cons**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Pick another software" — 1.0/5 > **Connie** | *5 February 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Cons**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "SERVICE TITAN" — 5.0/5 > **GINA** | *15 May 2026* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place. One of the biggest improvements for us was getting away from relying on multiple spreadsheets to track everything. Having information live in one system instead of several separate spreadsheets has made communication, tracking, and accountability much easier across departments. > > **Cons**: At first, one of the hardest parts of ServiceTitan was understanding how much one setup or process can affect something else downstream. There are so many moving parts that it can feel overwhelming in the beginning, especially when you’re still learning how your company specifically operates within the system. But once you start understanding the connections and get things set up in a way that matches how your company actually works, it becomes extremely useful. A lot of the frustration early on was really just the learning curve and figuring out the best workflows for our team. > > Reading some of the experiences other companies share online about their CSMs made me realize even more how fortunate we’ve been working with \[sensitive content hidden\] . He has been phenomenal to work with. He’s responsive, knowledgeable, patient, and always willing to help us work through questions or processes without making us feel like just another account. As a newer Office Manager still learning all the moving parts of ServiceTitan and the industry itself, having someone like \[sensitive content hidden\] who takes the time to explain things and point us in the right direction has made a huge difference. He’s been a great resource for our team and genuinely feels invested in helping us succeed. And no… we’re not sharing him. ----- ### "Great choice for Trades POS" — 4.0/5 > **Ben** | *4 December 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Service Titan is a nice interface with robust capabilities. It has an excellent dashboard along with analytics and reporting > > **Cons**: It has some redundancy of steps, can be a bit cumbersome. Use of the same term for two separate functions creates confusion. > > overall this is an excellent trades software and is the best I have used having been in the trades for many years. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.co.uk/software/104311/servicetitan?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/104311/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data