GSMtasks
About GSMtasks
GSMtasks is a delivery, task & field service management solution with route & task optimization capability for any company that manages a mobile fleet of drivers, couriers & technicians. GSMtasks serves a variety of organizations including maintenance repair, home delivery, bike repair, logistics, and more. The solution provides a full overview of the mobile workforce and helps analyze the daily work of employees with ease.
Managers, assistants, and dispatchers can be informed on where their workers are, as well as keep up-to-date with the status of daily tasks in real-time. A complete data analysis provides information on each driver’s movements, how much time they spend in a certain location, if they are completing their assigned tasks, and how long they’ve been driving that day. GSMtasks’ dashboard helps ensure all the day’s work is completed.
GSMtasks' field service management features include a calendar with drag and drop functionality that ensures optimal planning of the crew’s daily schedules. The solution’s mobile app provides all relevant client information at the worker’s fingertips, including up-to-date task lists, attached documents, client information and signatures, and more. GSMtasks also enables users to assign tasks to other drivers who can best complete a particular unfinished task.
GSMtasks’ route optimization features ensure the fastest driving route for each mobile worker, helping organizations to decrease costs and increase efficiency. The solution takes into account how much time is required to complete a task, where the next task is located, and where the worker will be when all tasks are completed.
Pricing starting from:
US$17.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of GSMtasks
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, Finnish, French, Polish, Spanish
Pricing starting from:
US$17.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of GSMtasks: 62
Alternatives
OptimoRoute
Onfleet
Tookan
ORCODA Logistics Management System
Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 31/08/2021
Overall, great software with a great team of developers and an extremely knowledgable and helpful...
Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
Pros
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
Cons
Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
Response from GSMtasks
Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An inexpensive but feature rich application
Reviewed on 03/04/2024
A really good base product and brilliant customer service!
A really good base product and brilliant customer service!
Pros
Its simplicity in setup, configuraton and usage; but also the ability to customise it to meet our needs at every stage and to import delivery and collection data from our Sage system.
Cons
To be honest, there is nothing a didn't like. The only issue was working out configuring our data export to accurately match the GSM import requirements. This was a challenge to start but as soon as I got my head around the way GSM needs the data, the import worked perfectly and just defaulted matching data fields every time.
Response from GSMtasks
Thank you for your positive review! We're glad you appreciate our application's simplicity and customization options.
We are sorry to hear about the initial challenge with data export to GSM import, but we're pleased you found a solution. For any raising issues, we have a 24/7 support chat, so feel free to always raise any questions that emerge!
Your feedback helps us improve, and we're happy our customer service stood out to you. Thanks for choosing us!
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback for GSMtasks
Reviewed on 15/10/2024
Pros
My overall experience with GSMtasks has been nice. It is really easy to use and helps with people's productivity. As a manager, this tool helps me track all the steps and makes it easy to assign tasks.
Cons
The options for integrating with third-party services are limited, meaning there are fewer possibilities to connect and interact with external platforms or applications.
Response from GSMtasks
Just let you know that we also make custom integrations, basically we can integrate GSMtasks to any application .. just ask us over chatbox ..
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
The Review
Reviewed on 20/02/2019
Poor quality, but on a good day it really is a friend of courier.
Poor quality, but on a good day it really is a friend of courier.
Pros
Pick-up and drop-off points are connected. Phone number and comments can be found from task.
Cons
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Response from GSMtasks
Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CEO / Management
Reviewed on 23/09/2024
Pros
Our company have been using this product and it has significantly boosted my team's productivity. The tool is user-friendly, making it easy to assign, track, and complete tasks.
Real-time updates allow me to monitor progress instantly, and the clean, customizable interface is a plus for adapting to our workflow.
Cons
- Initial learning curve for advanced features
- Limited third-party integrations
Response from GSMtasks
Thank you Grete.
We do our best to make the product as easy to use and as user-friendly as possible. We also have Superb customer support, if you have ANY questions then just use the chat box !
www.gsmtasks.com - team
GSMtasks FAQs
Below are some frequently asked questions for GSMtasks.Q. What type of pricing plans does GSMtasks offer?
GSMtasks offers the following pricing plans:
- Starting from: US$17.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Essential per user 14€ per user/month Tailored for the essential needs of your fleet management. Schedule recurring tasks and get support from our live chat when needed. 14-day FREE trial included! Professional 19€ per user/month Keep your customers happy through a selection of additional features such as route optimization and white label e-mail notifications. 14-day FREE trial included! Enterprise (custom price) For 30+ users. A fully customized plan for your business based on the number of employees and the specifics of your company. Let the optimization begin! More information: https://gsmtasks.com/pricing/
Q. Who are the typical users of GSMtasks?
GSMtasks has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GSMtasks support?
GSMtasks supports the following languages:
English, Finnish, French, Polish, Spanish
Q. Does GSMtasks support mobile devices?
GSMtasks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GSMtasks integrate with?
GSMtasks integrates with the following applications:
Adobe Commerce, Presto, QuickBooks Online Advanced, Shopify, WooCommerce
Q. What level of support does GSMtasks offer?
GSMtasks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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