--- description: Learn how HaloPSA can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for HaloPSA. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HaloPSA Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [HaloPSA](/software/104817/nethelpdesk) # HaloPSA Canonical: https://www.getapp.co.uk/software/104817/nethelpdesk Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/104817/nethelpdesk?page=2) > HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business > > Verdict: Rated **4.8/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of HaloPSA • Fast, Clean Interface: Designed to be quick and intuitive. • Save time by automating workflows and centralising communication. Easily manage incidents and meet SLAs through HaloPSA's incident management functionality. • Gain more control over the assets and items lifecycle. Take control over all aspects of assets, items and contacts in a single space to give your team transparency and power. • Reduce costs, increase productivity and teach new skills. Create an extension of your service with our Self Service Portal. End users can raise requests through the service catalogue and find solutions easily with FAQ's. • Keep track of projects and make resource spend transparent. Share a live view of all projects on the go to gain clarity and visibility for time tracking and billing. • Manage the entire lifecycle of a customer from prospect through implementation projects and onto your support team and account management. • Integration with Core Business Systems: Centralise your business processes using HaloPSAs powerful built in integrations. • ITIL Aligned: Incident, change, problem, service, asset and knowledge management. • Self Service \& Knowledge Base: Improve efficiency by reducing the number of calls to your service desk. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 39 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Halo Service Solutions - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: https://halopsa.com/pricing/ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Accounting Integration - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anti Virus - Approval Process Control - Asset Lifecycle Management - Audit Trail - Automated Routing - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - CRM - Calendar Management - Call Centre Management - Change Management ## Integrations (42 total) - 3CX - Acronis Cyber Protect - Addigy - Adobe Acrobat - Adobe Commerce - AlertOps - Analytify - AnyDesk - Armis - Armis - Arrow - Arrow - Atera - Bright - Bright ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software) ## Related Categories - [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software) - [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software) - [Professional Services Automation Software](https://www.getapp.co.uk/directory/331/professional-services-automation/software) - [Consulting Software](https://www.getapp.co.uk/directory/356/consulting/software) - [Professional Services Software](https://www.getapp.co.uk/directory/357/professional-services/software) ## Alternatives 1. [Cove Data Protection](https://www.getapp.co.uk/software/108695/solarwinds-msp-backup-recovery) — 4.6/5 (375 reviews) 2. [N-central](https://www.getapp.co.uk/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 3. [N-sight RMM](https://www.getapp.co.uk/software/109249/solarwinds-msp-rmm) — 4.3/5 (201 reviews) 4. [Syncro](https://www.getapp.co.uk/software/2047491/syncro) — 4.6/5 (149 reviews) 5. [IT Glue](https://www.getapp.co.uk/software/113707/itglue) — 4.6/5 (340 reviews) ## Reviews ### "Halo PSA - Customize To Your Hearts Content" — 5.0/5 > **Matt** | *27 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What i like most about Halo PSA is the fact you can customize everything you can imagine for your own individual needs. It can be stock, or you can customized to your hearts content. > > **Cons**: To be honest there is not much I don't like about Halo PSA. If I had to be nit picky I would say the mobile version isn't as illuminating as the desktop web version. > > Overall I am very pleased with Halo PSA. It gave our business a lot more options of flexibility where other similar software's could not. ----- ### "Excellent CRM" — 5.0/5 > **Mohammad** | *2 May 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: wide range of capability and enhance customer, asset and software management > > **Cons**: Don't have the option to pick up a specific user. example general user. > > Ticket trage, scheduling, asset and customer managemnet, asset inventory. ----- ### "NetHelpDesk Review" — 4.0/5 > **Giles** | *7 March 2017* > > NetHelpDesk has a strong, versatile and helpful team. Additionally everyone is willing to go out of their way to help and offer advice no matter the query. Response times are always quick and on the occasion an issue isn't resolved on the phone you will be kept upto date throughout the life cycle of the ticket. ----- ### "A Great Solution For Enahncing Customer Service" — 5.0/5 > **Maria** | *2 January 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: With HaloPSA, we have been able to perfect customer service. It makes handling ticketing, documentation and tracking easy. It is an easy to use product. > > **Cons**: HaloPSA is the very best. No flaws so far. ----- ### "Best Platform" — 5.0/5 > **ASHLEY** | *18 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The ticketing system shows all updates and sends reminders if you have something pending. > > **Cons**: There were not many professional looking quote templates, but we were able to go in and easily customize some to our liking. > > Halo has been very easy to use for our team, keep our staff and clients updated in real time. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/104817/nethelpdesk?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/104817/nethelpdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data