About OnTheClock.com
OnTheClock.com is a cloud-based employee time clock app which enables users to schedule employee shifts, automatically calculate hours worked and track time off, and supports multiple different clock-in options. Employees can punch in from their workstation computers through the OnTheClock.com website, using the native iOS and Android mobile apps, or group punch stations can be created using wall-mounted tablets. Fingerprint scanners can be used with the system, ensuring employees are present when punched in and preventing ‘buddy punching’. OnTheClock.com also gives users the ability to monitor or control the GPS locations and IP addresses employees can punch in and out from if they are using the mobile apps.
OnTheClock.com enables users to set up clocking-in rules, such as preventing clock-ins before set times, and define whether employees are allowed to clock in from single or multiple locations. Punches can be left unrounded or automatically adjusted with 6-minute or 15-minute rounding. Users can also choose for breaks to automatically be deducted from employees’ worked hours. OnTheClock.com integrates with Payroll Connect and can be used with semi-monthly, monthly, bi-weekly, and weekly pay periods. Paid time off (PTO) accrual can be managed, and time off, vacations, and sick days can be tracked.
Key benefits of OnTheClock.com
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and great cost
Reviewed on 11/06/2018
Ease of use for myself as well as my employees.
Ease of use for myself as well as my employees.
Pros
We have a small office with less than 20 employees and it does all that I need it to do as far as tracking the time, the PTO requests, holiday pay etc for my employees.
Cons
Would like easier reporting. It doesn't have the detail that I would like for each week of pay. We pay bi-weekly and I have to put in custom dates to check each week alone.
Response from OnTheClock
Hello Charla,
We would be more than happy to explore the possibility of adding additional details for easier reporting. Thank you for your feedback!
-OTC Team
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant, easy to use, and fantastic customer support
Reviewed on 26/02/2021
It worked as hoped for right off the bat; and any time I had a question, I received a helpful...
It worked as hoped for right off the bat; and any time I had a question, I received a helpful answer right away.
Pros
Ease of use AND integration with QuickBooks Online
Cons
All features were what I needed; so I don't have any suggestions to offer at this time.
Alternatives Considered
Timesheets.comReasons for Switching to OnTheClock.com
Brief descriptions provided by alternatives made their offering(s) look complex.Response from OnTheClock
Hello Mario, we appreciate the generous review about our time tracking software. We are extremely happy to read how simple and easy our system is for you.
Have a great day,
-Tim, OnTheClock
- Industry: Glass, Ceramics & Concrete
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unprofessional Customer Service to say the very least
Reviewed on 04/06/2020
I believe that the software has great potential, but with mediocre customer support...what do you...
I believe that the software has great potential, but with mediocre customer support...what do you have?
Pros
Was anxious to try the software and get set up for next payroll
After watching the introduction video, reading the features and customer reviews it seemed to be the right fit for what we were looking for and was hoping for some additional information before signing up, until I made the call and spoke with one of your reps
Cons
I was impressed with the capabilities of what the software could potentially provide for my business. However, the customer service was poor and very unprofessional. The individual who answered seemed put out by the call and was very short in his answers and did not expand on any of their services. He seemed irritated by having to answer any questions. I also heard his dogs barking in the background which interrupted the conversation. I understand that people may still be working at home due to COVID, but I expected professionalism just the same. After hearing the dogs barking I asked if they had a call center and his reply was "this is it, the number you called". Nevertheless, after reading several reviews and the positive comments about their OnThe Clock customer support I was disappointed that my experience had not met my expectations or that of the many reviews.
Their website even invites you to call...(Under the contact tab)
Contact Us
We would love to speak with you about any comments, questions
or concerns. Please do not hesitate to use the contact information below.
Apparently, not the case.
Response from OnTheClock
Hello and we cannot thank you enough for your feedback. Please let us start off by expressing how sorry we are for your bad experience with a customer support rep. We would love to make this up to you and gather additional details so we can prevent this from ever happening again. Please contact us.
Have a great day,
-OTC Team
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Get rid of time keeping , payroll tracking headaches!
Reviewed on 25/09/2018
OnTheClock.com was great! Easy to use, the whole staff and management loved it.
OnTheClock.com was great! Easy to use, the whole staff and management loved it.
Pros
Accessible anywhere, easy to use, what else can you ask out employee time tracking software? OnTheClock.com made time tracking simple. We found the ease of use really enhanced participation and reduced errors.
Cons
The interfaces could use a little freshening up, but it's a small thing.
Response from OnTheClock
Hi Ed,
Thank you for the kind review. We have great news! We are freshening up our interface and should be released within the next few weeks or so.
Have a great day,
-OTC Team
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This program has made managing employees hours so easy!
Reviewed on 19/03/2018
Remote employees ability to clock in/out easily.
Remote employees ability to clock in/out easily.
Pros
We have 45 part time staff that never step foot in our office. This program easily allows our employees to manage their hours remotely! Everyone's hours are now in the same place!
Cons
I haven't found anything that I don't like yet and I have been using it for 2.5 years. The developers are always listening to ideas and "wants" from their customers and upgrading the program constantly!
Response from OnTheClock
Thank you for the review.
OnTheClock.com FAQs
Below are some frequently asked questions for OnTheClock.com.Q. What type of pricing plans does OnTheClock.com offer?
OnTheClock.com offers the following pricing plans:
- Starting from: US$0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing is based on the number of employees using the system. For up to 2 employees, OnTheClock.com is free. 3 - 10: $3.00 per employee, per month 11 - 25: $2.95 per employee, per month 26 - 50: $2.90 per employee, per month 51 - 100: $2.85 per employee, per month 101 - 200: $2.80 per employee, per month 201 - 300: $2.75 per employee, per month 301 - 400: $2.70 per employee, per month
Q. Who are the typical users of OnTheClock.com?
OnTheClock.com has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OnTheClock.com support?
OnTheClock.com supports the following languages:
English
Q. Does OnTheClock.com support mobile devices?
OnTheClock.com supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OnTheClock.com integrate with?
OnTheClock.com integrates with the following applications:
ADP Resource, Gusto, Paychex Flex, Paylocity, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, Sage Payroll.
Q. What level of support does OnTheClock.com offer?
OnTheClock.com offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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