--- description: Learn how TicketSource can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for TicketSource. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TicketSource Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/80/event-management/software) > [TicketSource](/software/104919/ticketsource) # TicketSource Canonical: https://www.getapp.co.uk/software/104919/ticketsource Page: 1 / 23\ Next: [Next page](https://www.getapp.co.uk/software/104919/ticketsource?page=2) > TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue. > > Verdict: Rated **4.8/5** by 535 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TicketSource Organizers can create an onscreen seating plan for any size, shape or layout of venue from which customers can select specific seats - or use a simple quota for general admission. TicketSource event booking web screens can be fully branded to match that of the event organizer or venue. Organizers can choose to offers discount codes, VIP tickets, and more, and can accept payments in GBP, USD and EUR. TicketSource fees can be absorbed entirely buy ticket buyers, making the platform entirely free for event organizers and venues to use. The TicketShop app enables event organizers to integrate their TicketSource sales page into their Facebook page. Should an organizer decide to cancel an event, TicketSource will send out notification emails and initiate refunds to all attendees. A companion mobile app - TicketSource Express - lets event managers use their iPhone, iPad or iPod to scan and validate customers' tickets (e-tickets, thermal tickets, and mobile tickets). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 535 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TicketSource UK - **Founded**: 2004 ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: The fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. TicketSource provides one single, honest, low-cost booking fee structure. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - API - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendee Management - Badge Management - Barcode/Ticket Scanning - Calendar Management - Communication Management - Conferences/Conventions - Confirmations/Reminders - Contact Management - Credit Card Processing - Cross Selling Functionality - Customer Data Management - Customisable Branding - Customisable Reports - Customizable Fields - Data Import/Export - Data Security ## Integrations (2 total) - Mailchimp - Meta for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.getapp.co.uk/directory/80/event-management/software) ## Related Categories - [Event Management Software](https://www.getapp.co.uk/directory/80/event-management/software) - [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software) - [Event Booking Software](https://www.getapp.co.uk/directory/1107/event-booking/software) - [Conference Software](https://www.getapp.co.uk/directory/957/conference/software) - [Festival Management Software](https://www.getapp.co.uk/directory/1309/festival-management/software) ## Alternatives 1. [Eventbrite](https://www.getapp.co.uk/software/91490/eventbrite) — 4.6/5 (5753 reviews) 2. [Purplepass](https://www.getapp.co.uk/software/106187/purplepass) — 4.9/5 (302 reviews) 3. [Beyonk](https://www.getapp.co.uk/software/2063767/beyonk) — 4.9/5 (167 reviews) 4. [Showpass](https://www.getapp.co.uk/software/116259/showpass) — 4.7/5 (406 reviews) 5. [Fienta](https://www.getapp.co.uk/software/114100/fienta) — 4.8/5 (167 reviews) ## Reviews ### "Life is easier" — 5.0/5 > **Steve** | *8 November 2023* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Thank you for such an easy system. From the booking to the scanning it was easy and our customers even remarked how easy it was to book > > **Cons**: the refund process for one of our 2000+ customers was a little confusing, however with 1 call it was resolved ----- ### "TicketSource, the best event ticketing software" — 5.0/5 > **Ethan** | *16 April 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: I love how human TicketSource seems to feel. It really feels like it is run by people who have used other worse ticketing platforms, and have solved almost all other issues that most other ticketing platforms have, like having to buy a subscription. Not to mention, the customer service is unmatched. I sent an email on a Sunday, and got a response very quickly, even though it was a weekend\! Brilliant company. > > **Cons**: It is really quite hard to pinpoint one specific thing about TicketSource that I dislike. It is mainly just small updates that I would like to see to even further improve my experience, for example being able to book seats in house seats in a section that is otherwise fully booked, instead of getting the "section full" message. That being said, these are all minor things and their service is still amazing. > > My experience was near perfect from the point when I set up the event initially, to when we got our final event payment. Support is always helpful, and the interface is easy to use. TicketSource is also brilliant in the way that it can be as simple as you want, or you can go really in-depth and configure your event to exactly how you want it. ----- ### "The Comedy Clubhouse" — 3.0/5 > **Mike** | *12 January 2017* > > The purchase process is cumbersome for our patrons. The site hangs at the point of purchase locking up tickets at the worst time as people make multiple attempts. Many, many, many fields and dates reflect London standards and not the US. Specifically, reporting draws inaccurate information because it will juxtapose the month and day. So will searching. Great features, good pricing, but a very buggy platform. ----- ### "Really good experience" — 4.0/5 > **Buddug** | *24 December 2025* | Music | Recommendation rating: 8.0/10 > > **Pros**: I had some teething issues but nothing a quick phone call to an actual person could not sort out. It was easy to use once i understood it. Payment was easy and using the app to scan was easy too... would reccomend > > **Cons**: I wish there was to see previous communications i had sent to customers, i could not find it. Also i thought that i had to scan each individual so morw information on scqnning would be useful to know. > > Really good experience overall, the support from the team was fantastic and for this reason i would use again and the fat that they add a booking fee rather than take it out of the ticket price is really valuable if, like me, your event is to raise money. ----- ### "Ticket bookings for charity gala" — 4.0/5 > **Helen** | *12 March 2025* | Events Services | Recommendation rating: 6.0/10 > > **Pros**: Very straight forward for people to book. Looked smart and was easy to set up. Great to be able to add sundry items and donation options and for an automatic email reminder to go out before event. Was good to be able to do in house bookings. > > **Cons**: I think it's awful that you take a cut of any donations made to charity. This is very poor and would stop me using you again. The fees are generally off putting when organising a charity event, so I would probably not use you again and aim to sell all tickets directly to mean more money for the good causes, or it would be better if you offered reduced fees for charity events. > > Good - once set up it was very straight forward ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.co.uk/software/104919/ticketsource?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/104919/ticketsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data