---
description: Learn how TicketSource can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for TicketSource.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TicketSource Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Event Management Software](/directory/80/event-management/software) > [TicketSource](/software/104919/ticketsource)

# TicketSource

Canonical: https://www.getapp.co.uk/software/104919/ticketsource

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> TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.
> 
> Verdict: Rated **4.8/5** by 525 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TicketSource

 Organizers can create an onscreen seating plan for any size, shape or layout of venue from which customers can select specific seats - or use a simple quota for general admission.  &#10;&#10; TicketSource event booking web screens can be fully branded to match that of the event organizer or venue.  &#10;&#10; Organizers can choose to offers discount codes, VIP tickets, and more, and can accept payments in GBP, USD and EUR.&#10;&#10; TicketSource fees can be absorbed entirely buy ticket buyers, making the platform entirely free for event organizers and venues to use.&#10;&#10; The TicketShop app enables event organizers to integrate their TicketSource sales page into their Facebook page.&#10;&#10; Should an organizer decide to cancel an event, TicketSource will send out notification emails and initiate refunds to all attendees.&#10;&#10; A companion mobile app - TicketSource Express - lets event managers use their iPhone, iPad or iPod to scan and validate customers' tickets (e-tickets, thermal tickets, and mobile tickets).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 525 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TicketSource UK
- **Founded**: 2004

## Commercial Context

- **Starting Price**: £0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: The fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings.&#10;&#10;For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. TicketSource provides one single, honest, low-cost booking fee structure.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendee Management
- Badge Management
- Barcode/Ticket Scanning
- Calendar Management
- Communication Management
- Conferences/Conventions
- Confirmations/Reminders
- Contact Management
- Credit Card Processing
- Cross Selling Functionality
- Customer Data Management
- Customisable Branding
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Data Security

## Integrations (2 total)

- Mailchimp
- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Event Management Software](https://www.getapp.co.uk/directory/80/event-management/software)

## Related Categories

- [Event Management Software](https://www.getapp.co.uk/directory/80/event-management/software)
- [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software)
- [Event Booking Software](https://www.getapp.co.uk/directory/1107/event-booking/software)
- [Conference Software](https://www.getapp.co.uk/directory/957/conference/software)
- [Festival Management Software](https://www.getapp.co.uk/directory/1309/festival-management/software)

## Alternatives

1. [Eventbrite](https://www.getapp.co.uk/software/91490/eventbrite) — 4.6/5 (5738 reviews)
2. [Purplepass](https://www.getapp.co.uk/software/106187/purplepass) — 4.9/5 (298 reviews)
3. [Beyonk](https://www.getapp.co.uk/software/2063767/beyonk) — 4.9/5 (167 reviews)
4. [Showpass](https://www.getapp.co.uk/software/116259/showpass) — 4.7/5 (406 reviews)
5. [Ticket Tailor](https://www.getapp.co.uk/software/111155/ticket-tailor) — 4.9/5 (548 reviews)

## Reviews

### "Ticket source" — 5.0/5

> **Verified Reviewer** | *2 March 2022* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Support from Ticketsource for season tickets
> 
> **Cons**: Nothing that I can think of apart from the detail required in this feedback
> 
> Very good.

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### "KO Beer Festival" — 5.0/5

> **Paul** | *3 October 2024* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to set up - intuitive - great 'help' section with video turorials that mske it all very clear. Every booking has to have an e mail address so really easy to contact the customer base with info about the event at any point.
> 
> **Cons**: I don't think you can go back on as a customer and buy sundries once you've booked tickets, it could be made clear that you have to purchase these at the same time.
> 
> Excellent for our beer festival - will use again.

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### "The Comedy Clubhouse" — 3.0/5

> **Mike** | *12 January 2017*
> 
> The purchase process is cumbersome for our patrons.  The site hangs at the point of purchase locking up tickets at the worst time as people make multiple attempts. Many, many, many fields and dates reflect London standards and not the US.  Specifically, reporting draws inaccurate information because it will juxtapose the month and day.  So will searching.  Great features, good pricing, but a very buggy platform.

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### "SImple, powerful, flexible, affordable" — 5.0/5

> **Phil** | *26 November 2025* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Good pricing, simple to use, easy to track sales, good apps for ticket scanning on the door, seamless refunds process, it's all covered.
> 
> **Cons**: Getting to grips with the various image formats for the ticket design, etc., can take a little while, depending on how experienced you are.&#10;Hyperlinks in the event description could be more obvious.
> 
> Really positive, I like it a lot, will be my preferred ticketing platform going forward, seems to offer lots of flexibility

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### "Excellent - highly recommend" — 5.0/5

> **Beckie** | *5 March 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: That it manages itself once it was set up\! Saved me SO much time\!
> 
> **Cons**: Setting up was tricky, I found the seating plan section quite confusing and time consuming initially.
> 
> Very happy\! The help desk were incredibly helpful and efficient every time I called for support. It was very easy once set up and saved me so much time\!

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/104919/ticketsource)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/104919/ticketsource> |
| de-AT | <https://www.getapp.at/software/104919/ticketsource> |
| en | <https://www.getapp.com/customer-management-software/a/ticketsource/> |
| en-AE | <https://www.getapp.ae/software/104919/ticketsource> |
| en-AU | <https://www.getapp.com.au/software/104919/ticketsource> |
| en-CA | <https://www.getapp.ca/software/104919/ticketsource> |
| en-GB | <https://www.getapp.co.uk/software/104919/ticketsource> |
| en-IE | <https://www.getapp.ie/software/104919/ticketsource> |
| en-NZ | <https://www.getapp.co.nz/software/104919/ticketsource> |
| en-SG | <https://www.getapp.sg/software/104919/ticketsource> |
| en-ZA | <https://www.getapp.za.com/software/104919/ticketsource> |
| es | <https://www.getapp.es/software/104919/ticketsource> |
| es-CL | <https://www.getapp.cl/software/104919/ticketsource> |
| es-CO | <https://www.getapp.com.co/software/104919/ticketsource> |
| es-MX | <https://www.getapp.com.mx/software/104919/ticketsource> |
| fr | <https://www.getapp.fr/software/104919/ticketsource> |
| fr-BE | <https://fr.getapp.be/software/104919/ticketsource> |
| fr-CA | <https://fr.getapp.ca/software/104919/ticketsource> |
| nl | <https://www.getapp.nl/software/104919/ticketsource> |
| nl-BE | <https://www.getapp.be/software/104919/ticketsource> |

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