---
description: Learn how FileTrac Evolve can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for FileTrac Evolve.
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title: FileTrac Evolve Reviews, Prices & Ratings | GetApp UK 2026
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# FileTrac Evolve

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> FileTrac Evolve is a cloud-based claims management system for independent adjusters of all sizes, from small businesses to large, multi-branch companies
> 
> Verdict: Rated **5.0/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FileTrac Evolve

 Notifications: Keep abreast of adjuster workloads, claim deadlines, and file reviews.&#10;&#10; Claim Diversity: Efficiently process various types of claims including property, casualty, and auto appraisals.&#10;&#10; User Roles: Assign permissions based on roles, from administrators to viewers, via the Personnel Manager.&#10;&#10; Client Access: Grant clients direct access to their claim information for transparency.&#10;&#10; Document Handling: A drag-and-drop interface simplifies document and photo management.&#10;&#10; Job Assignment: Streamline adjuster and manager assignments for improved quality assurance.&#10;&#10; Bulk Assignment: Quickly assign claims across the U.S. to handle high volumes efficiently.&#10;&#10; Automated Correspondence: Generate acknowledgment letters and notices upon claim creation.&#10;&#10; Letter Templates: Automate and manage letter creation.&#10;&#10; Customization: Tailor settings for claims, financials, and reporting to organizational needs.&#10;&#10; Communication Tools: Leverage in-system messaging and email for effective communication.&#10;&#10; Client Management: Oversee client company data and actions within the system.&#10;&#10; Integrations: Connect with platforms like XactAnalysis and Symbility for broader management.&#10;&#10; API: Import claims and access system data with the Claim Service API.&#10;&#10; Billing: Flexible management of fee schedules, time logs, and invoicing.&#10;&#10; Adjuster Payments: Streamline payroll with the Adjuster Payout Module.&#10;&#10; Mobile Access: Manage data on-the-go with our mobile link.&#10;&#10; Contact Management: Track all stakeholders and manage contact information.&#10;&#10; Data Security: Ensure confidentiality and compliance with robust security measures.&#10;&#10; Reporting: Utilize detailed reports and a versatile report builder for in-depth analysis.&#10;&#10; Lloyds TPA: Manage Lloyds-related tasks with functionalities like Bordereaux and MI reporting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 26 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Evolution Global
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$150.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Pricing information for FileTrac Evolve is provided on request by Evolution Global.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Management
- Audit Trail
- Billing & Invoicing
- Case Management
- Claims Adjuster Management
- Claims Management
- Claims Tracking
- Client Management
- Client Portal
- Co-Pay & Deductible Tracking
- Commission Calculations
- Commission Management
- Configurable Workflow
- Contact Database

## Integrations (4 total)

- Google Maps
- Hover
- Microsoft Outlook
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Insurance Software](https://www.getapp.co.uk/directory/664/insurance/software)

## Related Categories

- [Insurance Software](https://www.getapp.co.uk/directory/664/insurance/software)
- [Claims Processing Software](https://www.getapp.co.uk/directory/1277/claims-processing/software)
- [P\&C Insurance Software](https://www.getapp.co.uk/directory/1205/p-c-insurance/software)

## Alternatives

1. [Jenesis Software](https://www.getapp.co.uk/software/120315/jenesis-software) — 4.7/5 (283 reviews)
2. [Sembley](https://www.getapp.co.uk/software/2078931/sembley) — 5.0/5 (40 reviews)
3. [Guidewire](https://www.getapp.co.uk/software/91417/guidewire) — 3.1/5 (16 reviews)
4. [NowCerts](https://www.getapp.co.uk/software/115387/nowcerts) — 4.8/5 (150 reviews)
5. [EZLynx](https://www.getapp.co.uk/software/122419/ezlynx) — 3.7/5 (73 reviews)

## Reviews

### "Essential to my business" — 5.0/5

> **Charles** | *5 February 2019* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: It's a great communication portal. All data for all claim assignments is one place. Extremely user friendly, very logical work flow. Able to do all billing and calculate Adjusters pay outs in the same software.
> 
> **Cons**: Some of the user rights/authorities tools need additional development.&#10;File Trac implement development changes without communicating the enhancements
> 
> I bought my company (one man shop) in 2007 and immediately began looking for a Claims Management System. At that time I had over 23 years on the carrier  side and had been involved in developing several claims systems, so I knew what I was looking for. Finding File Trac and working with the File Trac team has been instrumental in helping my company grow from a one man /one city  operation into a 14 state Regional Adjusting Firm.

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### "A fully integrated immersive Claims Management System." — 5.0/5

> **Cody** | *29 June 2020* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use, easy to roll out, don't have to train any employees on use due to the user experience being self explanatory.  The software has bridges that integrates with all the various software we use regardless of the carrier.  So with Symbility all the claims come in via the Symbility bridge so there is no time consuming setup process for each claim, can assign them all out via a map via by zip code, adjuster, manager or supervisor can be automated based off specifics of the file, all data is easily synced back to Symbility so only have to keep notes in one area on the invoice not the invoice, File Trac and Symbility along with so much more.  Equally their is a bridge with Xactimate, a bridge with HOVER, and they will even work with you if you have your own proprietery system.  I can't say this about really any other company or vendor that has worked with me in the past, at least not to the same degree, and that is they believe in a shared fate, they are in the boat with you.  They want to see you succeed because when one succeeds we both win.  That is mutual too because as they grow, the software becomes stronger making our operations stronger.  In my opinion a claims companies value is from their process, not solely their claim volume if at all.  File Trac has helped us build an AMAZING process, a claims assembly line, automating what can be automated and allowing us to focus on the quality more than mundane tasks.  &#10;File Trac has been key to our success.
> 
> **Cons**: It was that there were some automation concepts we needed it  didn't have but then it turns out, they did have them just had to setup differently and the ones it didn't they made for us.
> 
> In 10+ yeas of use, we have never had an issue or downtime and at the end of the day, we just want to close claims so more are coming in.  So bottom line, they are only an assistance to our end goal not a hinderance or even a second thought in an already busy day.

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### "Review 03-25-15" — 4.0/5

> **Matt** | *25 March 2015*
> 
> File Trac has been a true asset to my company.  The ease of use and the support received  is outstanding.  Would (and have) recommended to other companies.

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### "FileTrac - Claims Managment Software.  BEST there is." — 5.0/5

> **Jason** | *29 June 2020* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: •&#9;Intuitive \&amp; Easy to Use&#10;•&#9;Affordable – No upfront costs or fees.  Unlimited users/locations at no additional cost.  Only cost is a one time fee per claim that is very affordable.  The cost is easily recouped in gained efficiencies.&#10;•&#9;Scalable&#10;•&#9;FileTrac is a Progressive \&amp; Forward-Thinking company that adds new features and benefits often.&#10;•&#9;Full  and easy integration with other platforms such as Xactimate, Symbility \&amp; QuickBooks.&#10;•&#9;Advanced Reporting Capabilities that will fit any scenario.&#10;•&#9;Convenient and easy to use Diary system.&#10;•&#9;Superb Tech Support&#10;•&#9;Time sheet tracking and Adjuster Payout Tracking make billing and commission reporting easy.&#10;•&#9;Web Based – Ability to manage and handle claims from anywhere .  Perfect for companies with multiple offices in multiple locations.&#10;•&#9;Secure&#10;•&#9;Backed up – never worry about losing claim information, reports, notes or photos.&#10;•&#9;File Trac is a Trusted Partner who treats each client as if they are their only client.
> 
> **Cons**: I have no cons for this software.  I just don't have anything negative to say about the product or their support.
> 
> I have utilized the FileTrac claims management system in my offices for over 10 years.  I reviewed/researched other products prior to implementing FileTrac.   None of the other products compared to FileTrac’s features and benefits.    If you are considering a fully capable claims management system, I highly recommend you start with FileTrac.  You will not be disappointed.

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### "FileTrac" — 5.0/5

> **Patrick** | *29 June 2020* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to bulk dispatch using the mapping system and the ability to create your own reports based on our specific need. I am a big fan of their Customer Support Team. They are open minded and responsive to our needs regardless of the day or time of day you may be experiencing an issue. They are true partners\!
> 
> **Cons**: I struggle to identify a negative to this CMS.
> 
> I have been involved with FileTrac for over 10 years. They are customer oriented, service oriented, technologically current and forward thinking. Over the years I have developed a true friendship with \[SENSITIVE CONTENT HIDDEN\] and his team at FileTrac and would recommend this program without any reservation\!

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