Statii

It's easy to use and gives a great overview of what's going on. Its easy to look up information as customers telephone in and their job is easily traced. Click a button you can see who has worked on or working on any particular project. So if accountability and traceability are important this system is great.

It requires all employee's on board, if not it gets messy and you end up chasing them so more work for office staff if they don't comply :-(. works very well if your company makes standard items, we're a Fabrication company if the workers go off piste and use material that was different to that which is specified you are at their mercy if they tell you or not, this however not a software issue , just an annoyance.

simple to set up and manage cheep to rum and maintain
good support

not easy to correct errors or anomalies, lacks some basic features.
training videos are updated but then there's no access to earlier videos.
no ability to switch features on or off like data stamp.

Generating notes and invoices now takes seconds instead of typing longhand
Keeping track of WIP and invoicing is very easy
Purchasing and goods inwards now instantly trackable
Having a full database of jobs to call back on speeds up pricing and production

Changing items on the system once they have been processed is quite long winded

The ease of use and traceability of data. The way in which the dashboards have been set up makes it easy to navigate through the software for both experienced and novice users.

The ability to remove items from it, especially as an administrator and initial user of the software, mistakes were made whilst finding my feet. It would have been nice to be able to clear this "noise" from the database before going live with the software.