--- description: Learn how Xperience can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Xperience. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Xperience Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Xperience](/software/105183/xperience) # Xperience Canonical: https://www.getapp.co.uk/software/105183/xperience > Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers > > Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Xperience Scalability: Xperience can scale up or down according to individual business requirements. The software adapts to meet changing demands. High availability: Xperience stores and backs up company data safely and securely. Even in extreme cases such as natural disasters, the system is up and running very quickly, restoring operations to minimize down time and loss of productivity. Business agility: Xperience allows companies to create new modules and values propositions to improve business with no software investment. The solution is managed entirely by Altitude who also provide automatic software updates. Security: Xperience abides by strict cloud industry regulations, such as ISO security standards, and is also subject to regular security audits. Altitude give clients total confidentiality of their business. For example, outsourcers that work with competitor companies only share information about the campaigns with each respective company. Zero CAPEX: Zero upfront investment (free of capital expenditures) allows companies to start and end projects without spending any money. The pay as you go solution does not require any capital expenditure. The solution’s fast deployment leads to minimal project start-up costs and predictable operating expenses. Payment model: Xperience grants all kinds of companies, from SMEs to large business enterprises, access to best of breed contact center technology. Remote: Companies are not bound to a physical location to store servers and other tools. Employees can work from anywhere, provided they have access to internet. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 2 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Altitude Software - **Founded**: 1993 ## Commercial Context - **Starting Price**: €79.90 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Xperience Proactive: €79.90/month/agent Xperience Engagement: €149.90/month/agent Contact Altitude Experience for different customized packages - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Spain, United Kingdom, United States ## Features - Alerts/Escalation - Auto-Dialer - Automatic Call Distribution - Blended Call Centre - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Scripting - Campaign Management - Chat/Messaging - Computer Telephony Integration - IVR - Inbound Call Centre - Knowledge Base Management - Live Chat - Manual Dialer - Monitoring - Outbound Call Centre - Predictive Dialer ## Integrations (1 total) - LiveChat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) - [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) - [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software) ## Alternatives 1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews) 2. [Sobot](https://www.getapp.co.uk/software/2079329/sobot) — 4.9/5 (92 reviews) 3. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews) 4. [Amazon Connect](https://www.getapp.co.uk/software/2057092/amazon-connect) — 4.5/5 (92 reviews) 5. [CXone Mpower](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) ## Reviews ### "Altitude for the future" — 5.0/5 > **Juan David** | *11 November 2021* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Very complete solutios, have everything u can nedeed > > **Cons**: Maybe can be expensive to some customers ----- ### "Amazing tool" — 5.0/5 > **Jesus** | *22 November 2016* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Great outbound system > > **Cons**: Inbound campains need full version > > We are working in outbound proyects. Easy and fast. No instalation requires, and the aplication doesnt need big hardware. ## Links - [View on GetApp](https://www.getapp.co.uk/software/105183/xperience) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data