Little Hotelier

3.8 (163)
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About Little Hotelier

Trusted by more small properties around the world than any other provider, Little Hotelier is the hotel platform designed especially for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins and camping accomodation. It helps you easily attract more guests, take direct bookings online, understand how your business is performing, create and maintain a website, and process online payments.

Managing your reservations will never be simpler. Bookings are sent straight to a drag and drop calendar, letting you quickly and easily create, find, and modify reservations. You can do all that and even check guests in and out on-the-go with our free mobile app, giving you the flexibility to run your property from anywhere. Enjoy high-definition visibility of your, and your competitors’ rates so you can take control and find your pricing sweet spot. Little Hotelier shows you how your rooms are being sold across major OTAs, as well as how your rates stack up against your competitors in real-time so you can make more informed pricing decisions.

Little Hotelier is backed by SiteMinder's industry leading channel manager - giving small properties the opportunity to maximise their exposure on 400+ of the world's top booking channels like Booking.com, Airbnb and Google Hotel Ads. We'll keep all your channels and inventory in synch, ensuring everything auto-updates whenever a booking is made to eliminate double bookings and save time on manual work. Plus our reporting lets you easily understand how your channels are performing so you can adjust accordingly.

Give your guests a smooth, secure booking experience on your website and Facebook with our direct booking technology & integrated payments. If you need any help creating or updating your website, we have plenty of pre-built, SEO-optimised templates so no web design experience is necessary.

Our cloud-based platform is simple, our set-up is quick, and our award-winning 24/7 help is always just one click away.

Try free for 30 days. No Credit Card. Cancel anytime.


Key benefits of Little Hotelier

- Little Hotelier is a centralised platform where you can manage your entire property from one powerful hub.
- Automate your time-consuming daily tasks, and process bookings in half the time. Update reservations in 2 clicks, automate pre-and post arrival guest communications, process payments quickly and easily and keep everything organised for easy reconciliation.
- Eliminate double bookings with our channel manager. With 100% connection quality all your channels are kept in sync, so your availability will automatically update whenever a booking is made.
- Maximize your exposure with access to over 400 leading and local online booking sites with rooms and rates instantly updated across all distribution channels. Plus, bookings are delivered straight to your reservation calendar.
- Drive more revenue with our direct booking engine. You’ll be able to take direct bookings from your website or Facebook page in minutes.
- Understand your business and market with over 10 reports . Make smarter decisions with reports on occupancy rates, average room rates, competitor rates, OTA rates, best performing booking sites, promotions and more
- Process deposits, payments and refunds quickly, easily & securely within your Little Hotelier system. Automatically record all of your payments for simple processing and reconciliation reporting. Accept all major global cards online and get direct deposits straight into your account.
- Manage your property and reservations from anywhere, at any time with our free mobile app. Get instant notifications of new bookings, check guests in and out with two taps, monitor availability and edit reservations in real-time, and process payments on-the-go.
- Try free for 30 days. No Credit Card. Cancel anytime.


Images

Little Hotelier Software - Drag and drop calendar to easily create and manage your reservations
Little Hotelier Software - Manage your property on-the-go with our free mobile app
Little Hotelier Software - Get online direct bookings when you connect our booking engine to your website or Facebook
Little Hotelier Software - No more double bookings! All your channels will auto-update whenever a booking is made
Little Hotelier Software - Easily create or update your website in as little as 10 minutes, no web design experience necessary!
Little Hotelier Software - Quickly find, manage or modify your reservations
Little Hotelier Software - Make quick, informed business decision, with easy-to-understand reporting
Little Hotelier Software - Easily process online payments and have them automatically recorded for simpler invoicing
View 9 more
Little Hotelier video
Little Hotelier Software - Drag and drop calendar to easily create and manage your reservations
Little Hotelier Software - Manage your property on-the-go with our free mobile app
Little Hotelier Software - Get online direct bookings when you connect our booking engine to your website or Facebook
Little Hotelier Software - No more double bookings! All your channels will auto-update whenever a booking is made
Little Hotelier Software - Easily create or update your website in as little as 10 minutes, no web design experience necessary!
Little Hotelier Software - Quickly find, manage or modify your reservations
Little Hotelier Software - Make quick, informed business decision, with easy-to-understand reporting
Little Hotelier Software - Easily process online payments and have them automatically recorded for simpler invoicing

Not sure about Little Hotelier? Compare with a popular alternative

Little Hotelier

3.8 (163)
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Starting Price

US$109.00
month
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month

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Ease of Use

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Reviews

Overall rating

3.8 /5
(163)
Value for Money
3.7/5
Features
3.6/5
Ease of Use
4/5
Customer Support
3.7/5

Already have Little Hotelier?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 163
Zanneta
Zanneta
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The best design I have ever seen

Reviewed on 15/05/2018

Pros

Even I am not with Little Hotelier anymore I still remember great and bright design of PMS they have. Very user friendly. Understandable, intuitive.

Cons

The only problem of Little Hotelier (beed with them 3 years) has been timing answering support tickets.

Response from SiteMinder

Hi Zanneta,

Thank you for taking the time to review Little Hotelier.

Our system has been purposely designed to be easily understood by all users so we're pleased to hear that you find our system intuitive and user-friendly.

We're constantly working to improve the service and support we offer our customers and ensure that all support queries are answered in a timely and efficient manner.

If you have any further questions, don't hesitate to get in touch with a member of the team.

Thanks,
Kaitlyn @ Little Hotelier

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Modern software

Reviewed on 07/04/2018

tracking my holiday rental business

tracking my holiday rental business

Pros

Little Hotelier is a good software for small hotels and self-catering properties. Great channel manager with a big number of booking sites/agents.

Cons

Little Hotelier is not providing booking calendar widgets codes for private websites made in Word Press.

Response from SiteMinder

Hi there,

Thank you for reviewing Little Hotelier. We are pleased to hear that you have had a positive experience using Little Hotelier for your holiday rental business.

If you have any further feedback or questions, please don't hesitate to get in touch with the team.

Thanks,
The team @ Little Hotelier

John
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Wouldn’t recommend

Reviewed on 24/07/2023

Pros

Not much to be honest. There are a few roo many limitations

Cons

Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when I pay them, they still ask to be paid Staff provide incorrect information to us

Response from SiteMinder

Hi John,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you've experienced. Your concerns are important to us, and we are committed to addressing them to enhance your experience. We understand your frustrations with the limitations and the issues you mentioned.

We are actively working to improve our services, including quicker response times from customer support, addressing the dynamic pricing connection, and automating our invoicing process. When you get a chance, please drop me your details at [email protected], and I will do my very best to assist you. As we aren't able to retrieve many details from this review site. We deeply value your input, and your comments will help us make the necessary improvements to provide a more seamless and accurate service.

Please know that we take your feedback seriously and are dedicated to ensuring that these issues are resolved to your satisfaction. If you have any more details to share or if there's anything else you'd like to discuss, please don't hesitate to reach out. Your input is invaluable as we strive to serve you better.

Aidan
Aidan
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A very streamlined process both front of house and back of house.

Reviewed on 30/05/2018

Pros

Little Hotelier is a very easy system to use and has 90% of the functionality required to operate an accommodation business.

Cons

Little Hotelier currently does not connect with any EPOS systems which is a shame. It would be great if there are future developments for this integration.

David Anthony
David Anthony
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for Small Hotels

Reviewed on 31/12/2021

Fantastic software option for small hotels. It was specially designed for small hotels. Best of all...

Fantastic software option for small hotels. It was specially designed for small hotels. Best of all it has a top-of-the-line booking engine, integrated website builder and booking engine!

Pros

Backed by the powerful Siteminder channel manager, Little Hotelier is easy to use and best of all it allows small hotels to set up a fully integrated website. The SiteMinder booking engine makes booking seamless.

Cons

If a hotel wants an especially customizable website Siteminder is not the best option. The software is very basic and is only suitable for small hotels with standard needs

Response from SiteMinder

Hi David,

Thank you for leaving us a positive review! We are happy to learn that you find Little Hotelier easy to use and make your booking seamless.

If you ever have any questions, please reach out to us; the Little Hotelier team is here to support you as you continue to modernise your systems.

Warm regards,
Ereena

Showing 5 reviews of 163 Read all reviews

Little Hotelier FAQs

Below are some frequently asked questions for Little Hotelier.

Little Hotelier offers the following pricing plans:

  • Starting from: US$109.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Little Hotelier has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Little Hotelier supports the following languages:

English, German, Indonesian, Italian, Portuguese, Spanish, Thai

Little Hotelier supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Little Hotelier integrates with the following applications:

PayPal

Little Hotelier offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Little Hotelier.