GrowthZone
About GrowthZone
Drive Growth with Smarter Association Software featuring built-in marketing automation and member prospecting. Built for mid-to-large Business, Trade, and Professional Associations as well as Chambers of Commerce. We are market leaders for Chambers, Business, Construction Trades, Real Estate, Transportation, Insurance, Medical & Safety associations. Grow and retain membership, generate revenue, engage and communicate with members and prospects, & streamline day-to-day operations.
GrowthZone has a world-class support team that assists with data conversion as part of the service, appointing project managers and a Senior Account Manager (SAM) to deliver account training.
Subsequent features also span custom reporting with dashboard-based insights, integrated billing and payment processing, plus a range of directory and network marketing options. An events module provides full registration and attendee tracking, while communications and groups add call logging, email synchronization, and push notifications to a range of GrowthZone mobile apps.
GrowthZone now offers a Community Platform. The GrowthZone Community Platform enhances the member experience by providing personalized networking, dynamic learning opportunities, and interactive communication tools.
GrowthZone now offers an AI-Powered Newsletter. Automatically custom-curate newsletters for your members based on their unique interests and past behaviors. Discover how a smarter AI-powered solution can transform your association's communication strategy.
Key benefits of GrowthZone
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Reviews
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- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GZ Changed the Way We Do Business
Reviewed on 15/11/2021
GrowthZone has opened up more opportunities for our members to see more of how they can be engaged....
GrowthZone has opened up more opportunities for our members to see more of how they can be engaged. The ease of registration system has helped us stop registering members for events. No one calls because they can't access their account. Its been a great experience. I wish on boarding would have spent more time with reports that we used and how to replicate them.
Pros
Easy accessibility for our members to see more & be more in control of accessing benefits.
Plus I love that its web based - easy check in. Saves time & money.
Cons
Financial Reports - We are still having trouble running good financial reports to see who owes us dues, etc. Support has been slow to answer or just sends us back to the videos we have already seen.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Executive Director
Reviewed on 18/09/2024
I started out with ChamberMaster at a previous Chamber, and now have GrowthZone at my current post....
I started out with ChamberMaster at a previous Chamber, and now have GrowthZone at my current post. Many things are the same yet still just different enough to be frustrating. BUT....after 3-4 years, I'm pretty much getting used to GZ.
Pros
There are many, many "things" that can be handled through GrowthZone, though a few other "things" would be nice for our types of industry.
Cons
The Customer Service turnaround time is very lax. I don't understand why GZ has elected to CLOSE on a Wednesday.....most likely one of the busiest "Chamber" days of the week, leaving many in the lurch, awaiting responses in a more timely manner.
Response from GrowthZone
Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.
We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service.
If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.
Thanks again for your support and constructive feedback!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Could be great with a little work
Reviewed on 19/03/2021
We chose GZ because it offered us the ability to use the same company for website development and...
We chose GZ because it offered us the ability to use the same company for website development and hosting and AMS system ensuring compatibility. We are very happy with the look and feel of our website and the CMS used to manage it. Our migration to GZ for the AMS side was rocky at best. Our project manager had never gone through a detailed conversion before. While she was very service oriented and nice to work with, her inexperience caused many issues. We like GZ's ability to give a good view of member activity. I like that when I am on the phone with a member, I can see their engagement, make notes, and create follow up task items. G
Pros
The user interface, look, and feel of the back end. Also like the ability to integrate with the company website to create a good member only user experience. It also has a pretty good project management system, though it desperately needs push notifications via email. The only notification it provides is a badge count on the top menu of the software. So if you are disciplined to check there, the PM works well. GZ also has a certification/continuing education component which we find valuable.
Cons
Customer support needs work. GZ is very slow to respond to issues. Many times entered tickets are not responded to (first response) for 3 or more days (I am not counting the automated message generated that the ticket was received and someone would review). And, when the "front line" or 1st level support team reaches out, frequently they aren't completely familiar with the ins and outs of the software, so the first 3 emails or 15 minutes of the call are spent teaching them how the system works. The communications functionality has a great vision, but is inconsistent and extremely buggy. It is difficult and many times impossible to send a merged email to multiple members. Members get emails or newsletters with the fields not merged properly. It feels like the database was not developed with a vision and as the software was enhanced and features added, bandaids were placed on the tables to make them work together. Field naming is inconsistent and many times not working as a true relational database. Feels like a consequence of growing quickly and not having one responsible group overseeing the programming growth. Different naming philosophy throughout different modules.
Reasons for Choosing GrowthZone
We wanted a more robust website that was easily integrated and provided member only content capabilities.Reasons for Switching to GrowthZone
great salesman, price- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Assocition Director
Reviewed on 21/08/2024
Overall, very good and like that we enter once and the information populates in multiple areas
Overall, very good and like that we enter once and the information populates in multiple areas
Pros
Easy integration with NAR and that I have website and data all together
Cons
The Newsletter/communication platform- hard to use
The Financial reports are so difficult to use that our association had to find a totally different way to reconcile.
Alternatives Considered
Ramco Professional Services AutomationReasons for Choosing GrowthZone
Growth Zone had many additional features including a websiteSwitched From
Lone Wolf Back OfficeReasons for Switching to GrowthZone
More User friendly and the cost to switchResponse from GrowthZone
Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.
We also appreciate your feedback regarding the newsletter/communication section and financial reports. We are continuously working to improve our software to provide and appreciate your feedback. Your input is invaluable in helping us identify areas where we can enhance our service.
If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.
Thanks again for your support and constructive feedback!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ten mile lake association
Reviewed on 18/09/2024
Pretty good overall but my onboarding left a lot to be desired. I think at the time no one really...
Pretty good overall but my onboarding left a lot to be desired. I think at the time no one really got what we were trying to do. Been fixing it ever since.
Pros
Flexibility and good support lately but we had real problems with your accounting people at the beginning.
Cons
Not designed for non-profit, so many terms are hard coded that don’t go well with our situation. Also accounting system is not flexible enough for our needs. Still have issues with similar reports not matching our records.
Response from GrowthZone
Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.
We also appreciate your feedback regarding the accounting system, reports and the platform for non-profits. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. Please reach out to your account manager and we can set up time to help answer any onboarding questions and provide more support.
If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.
Thanks again for your support and constructive feedback!
GrowthZone FAQs
Below are some frequently asked questions for GrowthZone.Q. What type of pricing plans does GrowthZone offer?
GrowthZone offers the following pricing plans:
- Starting from: US$3,900.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Subscriptions start at $3900 annually. Please contact GrowthZone for a custom quote.
Q. Who are the typical users of GrowthZone?
GrowthZone has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GrowthZone support?
GrowthZone supports the following languages:
English
Q. Does GrowthZone support mobile devices?
GrowthZone supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GrowthZone integrate with?
GrowthZone integrates with the following applications:
Constant Contact, Mailchimp, Meta for Business, Microsoft Outlook, PayPal, QuickBooks Online Advanced, Stripe, Twitter/X, WordPress, authorize.net
Q. What level of support does GrowthZone offer?
GrowthZone offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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