ClickBid

ClickBid

Cloud-based mobile bidding solution for silent auctions

4.6/5 (58 reviews)

ClickBid Overview

What is ClickBid?

ClickBid is an intuitive, cloud based, mobile bidding solution for nonprofit organizations. The software enables fundraisers to conduct paperless online auctions and attract an unlimited number of remote, mobile bidders. ClickBid electronically collects bids, bidder information, and manages their auction check-in and check-out. In addition, the software provides features for pre-event promotional website setup, online ticket sales, text/email messaging and credit card processing. Fundraisers can enter auction items individually or import them from an Excel sheet by using the pre-defined template available in ClickBid's admin segment.

ClickBid's text-to-give donations feature enables organizations to fundraise not only during events, but before and after them too. Donors can text the event’s short name and their donation amount to a specific number and they will instantaneously receive a payment link on their mobile to complete the donation process. Through a private auction feature for valued donors, users can focus on their core contributors without losing them to other charities auctioning similar items.

ClickBid enables pre-event ticket sales through a customizable ticket page which allows purchasers to select their meal choice and include a special note for each purchase. Guest data is automatically saved in ClickBid admin, which converts guests into 'bidders' on the day of the auction event. ClickBid helps event organizers to promote their event by setting up an initial event website, using information submitted via Word template by organizers.

The system offers an API and integrates with applications such as Greater Giving, eTapestry and Salesforce, which can import auction items and sync guest lists with ClickBid. ClickBid clients include Icon Sports Inc., The Grosse Pointe Academy and The Orlando Magic Youth Foundation.

ClickBid Overview

Pricing

Starting from
US$500.00

Pricing options

Free Trial
Subscription
Value for money

Pricing starts at $500/year. Additional features available include:

• Dedicated Advisor - $400
• Mass Messaging - $400
• Landing & Ticket Page - $400
• Third Party Credit Processing - $400

A 30-day free demo is available.


ClickBid Features

Devices
Business size
S M L
Markets
Canada, United States
Supported Languages
English

Screenshots

ClickBid screenshot: Admin login page
ClickBid screenshot: Admin login page ClickBid screenshot: Mobile interface ClickBid screenshot: ClickBid home page ClickBid screenshot: Collection of best practices grouped by category ClickBid screenshot: Fundraisers can import items and perform batch updates ClickBid screenshot: Users can donate quickly and easily via SMS

ClickBid Reviews for UK Users

ClickBid Reviews for UK Users

Overall rating
4.6
/
5
Excellent
38

Very good
18

Average
2

Poor
0

Terrible
0

Value for Money
4.5
Features
4.5
Ease of Use
4.5
Customer Support
4.7
97% recommended this app
Susan S.

I used Click Bid for my annual charity auction and it was easy to use.

We raised a record amount of money the past two years we used this software for our annual charity auction. Also the ease of using the software allowed us more time to concentrate on other things pertaining to the auction because we did not have to worry about the software working properly.


Esmeralda Z.

Excellent Customer Service

I used ClickBid for one of our charity events in 2015. It was the first time we took the leap and moved from a very tedious paper process to an online software. From the beginning ClickBid's customer service was excellent, they understood that we were new and they always had a solution for all of our issues. We were able to open the silent auction 3 days earlier which created a lot of buzz. We were able to achieve over 106% of the market value of the donated items, compared to 80% in previous years. They have the option of just donating cash online and that was a huge success for people that were not interested in the silent auction items. The check out process, which used to be a nightmare, was so fast and easy. We were just so pleased, and the customer rep onsite (Jennifer Ruprich) was excellent, she was very patient and helpful.
Pros -
1. Very easy to use for the bidders.
2. Check out process was AMAZING.
3. Batch uploading of pictures and items is a HUGE time saver.
4. Last minute donations were easily added to the catalog.
5. Their customer service is the absolute best.
6. Cash donations are easy to make.

Cons
The comes are more for the Silent Auction team that is uploading the information.
1. Could not combine donations to group them as a package offering.
2. Had no control of the picture size.
3. Could not display multiple pictures for the same item.
4. Could not print out display sheets for each item.
5. Could not create a pdf of the catalog that looked presentable, with pictures.


Sara K.

I have used Clickbid for my organization's annual charity auction for three years.

Makes the auction easier to manage for our volunteers and attendees.


Pam S.

Silent Auctions 2.0

- Increased revenue
- Increased amount of bids
- Better collection of attendee contact information
- Pre-event engagement


Alana C.

Thrilled with ClickBid!


Susan S.
Industry: Sports
Company size: 13-50 Employees

I used Click Bid for my annual charity auction and it was easy to use.

Used Other for 1+ year
Reviewed on 04/01/2018
Review Source: Capterra

We raised a record amount of money the past two years we used this software for our annual charity auction. Also the ease of using the software allowed us more time to concentrate on other things pertaining to the auction because we did not have to worry about the software working properly.

Pros

The software is intuitive and easy to use and also loads bid items, etc. very quickly. Bidders are notified when they are out-bid which I think helped us to raise record amounts with this auction the past two years we have used ClickBid. Also, the amount of reports that are available post-event were really helpful to our accountant and the rest of the staff.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Esmeralda Z.

Excellent Customer Service

Reviewed on 11/05/2016
Review Source: Capterra

I used ClickBid for one of our charity events in 2015. It was the first time we took the leap and moved from a very tedious paper process to an online software. From the beginning ClickBid's customer service was excellent, they understood that we were new and they always had a solution for all of our issues. We were able to open the silent auction 3 days earlier which created a lot of buzz. We were able to achieve over 106% of the market value of the donated items, compared to 80% in previous years. They have the option of just donating cash online and that was a huge success for people that were not interested in the silent auction items. The check out process, which used to be a nightmare, was so fast and easy. We were just so pleased, and the customer rep onsite (Jennifer Ruprich) was excellent, she was very patient and helpful.
Pros -
1. Very easy to use for the bidders.
2. Check out process was AMAZING.
3. Batch uploading of pictures and items is a HUGE time saver.
4. Last minute donations were easily added to the catalog.
5. Their customer service is the absolute best.
6. Cash donations are easy to make.

Cons
The comes are more for the Silent Auction team that is uploading the information.
1. Could not combine donations to group them as a package offering.
2. Had no control of the picture size.
3. Could not display multiple pictures for the same item.
4. Could not print out display sheets for each item.
5. Could not create a pdf of the catalog that looked presentable, with pictures.

Response from ClickBid

Excellent analysis of the pros and cons. Over the summer we plan to release several new features including multiple images, robust catalog guides using MS Word and photo editing (cropping, rotating, resizing).

Rating breakdown

Ease of Use
Customer Support

Sara K.
Company size: Self Employed

I have used Clickbid for my organization's annual charity auction for three years.

Used Other for 2+ years
Reviewed on 04/01/2018
Review Source: Capterra

Makes the auction easier to manage for our volunteers and attendees.

Pros

Our organization previously conducted the auction on paper and handled the check out process ourselves. Moving to an online platform has made the process much easier and has required fewer volunteers to manage. It has also been more convenient for our attendees.

Cons

Getting follow up information and summaries after the event is cumbersome and not at all intuitive. Totals and wrap up information is spread out in different areas, not well defined, and takes a lot of time to figure out.

Response from ClickBid

This is great feedback. It will help us organize our post event better. We have several updates that will assist this process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Pam S.

Silent Auctions 2.0

Used Other for 2+ years
Reviewed on 23/01/2018
Review Source: Capterra

- Increased revenue
- Increased amount of bids
- Better collection of attendee contact information
- Pre-event engagement

Pros

We love using ClickBid! We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets. We also love the ClickBid does not have a commission fee in their pricing like others we looked at. The system is very easy to use and ClickBid has a great team that has gone above and beyond for us.

Cons

Really wish we could keep multi-years in the system for comparison/ease of historical overviews. There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Alana C.
Company size: 13-50 Employees

Thrilled with ClickBid!

Used Other for 1-5 months
Reviewed on 06/12/2018
Review Source: SoftwareAdvice

Pros

As a small but growing non-profit, we've been implementing new technology over the past year to streamline our processes. ClickBid is by far the most user friendly, comprehensive system we've put in place recently. Last year for our auction we used a pretty cheap but low functionality text-to-bid software from a local distributor and it was not a pretty experience. We're so thrilled that we found ClickBid and invested in the software! The entire auction went off without a hitch and the system was incredibly user friendly, intuitive, and had everything we needed (plus more) to successfully run our entire fund me appeal, silent auction, live auction, and check-in/check-out process. We paid for a dedicated customer adviser and it has been worth every penny. Their support is fantastic and their team is incredibly knowledgeable about the product as well as responsive to support needs. The average price of our silent auction items went up compared to last year and most importantly our guests had no problem using the system. I can't recommend ClickBid enough!

Cons

Honestly, none. Worth the price entirely. If I had to pick a con it would be that we only have one event right now that we can use the system for, but hope to have more in the future to make the most of our one-year license.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.8/10
Based on 58 user ratings
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ClickBid Pricing

ClickBid Pricing

Starting from
US$500.00
Free Trial
Subscription
Value for money

Pricing starts at $500/year. Additional features available include:

• Dedicated Advisor - $400
• Mass Messaging - $400
• Landing & Ticket Page - $400
• Third Party Credit Processing - $400

A 30-day free demo is available.

Pricing starts at $500/year. Additional features available include:

• Dedicated Advisor - $400
• Mass Messaging - $400
• Landing & Ticket Page - $400
• Third Party Credit Processing - $400

A 30-day free demo is available.

Value for Money
4.5/5
Based on 58 user ratings
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ClickBid Features

ClickBid Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customisable Branding
Customisable Reporting
Data Import/Export
Electronic Payments
Email Integration
Event Management
Registration Management
Reminders
Reporting & Statistics
Third Party Integration
Features
4.5/5
Based on 58 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for ClickBid

Additional information for ClickBid

Key features of ClickBid

  • API
  • Activity dashboard
  • Auction management
  • Batch checkout processing
  • Bid management
  • Continuous data backup
  • Customizable branding
  • Event tracking
  • Event triggered actions
  • Facebook & Twitter integration
  • Historical data archiving
  • Importing of bidders/items
  • Mobile integration
  • PCI DSS compliance
  • Post-event reporting
  • Pre-event registration
  • Promote event details
  • Text outbid notices
  • Third party integrations

Benefits

  • ClickBid provides a comprehensive list of best practice documents that help fundraisers to create campaigns using various features available within the application.

  • The solution provides unlimited description space for each product, with users also able to include an item photo for quick reference.

  • Real-time outbid notices are sent to guests via text to ensure reliable delivery. Volunteers can also help specific guests, who do not have a smartphone, to track their bids.

  • ClickBid's Butler tool provides real-time assistance to guests during auction event check-in, payment, bidding and check-out process.

  • ClickBid performs a regular backup of all bidder, item & user data and secures data from any interception during transfer by using 256 bit encryption technology.

  • ClickBid FAQs

    ClickBid FAQs

    Below are some frequently asked questions for ClickBid.

    Q. What type of pricing plans does ClickBid offer?

    ClickBid offers the following pricing plans:

    Starting from: US$500.00

    Pricing model: Subscription

    Free Trial: Available

    Pricing starts at $500/year. Additional features available include: • Dedicated Advisor - $400 • Mass Messaging - $400 • Landing & Ticket Page - $400 • Third Party Credit Processing - $400 A 30-day free demo is available.

    Q. What are the main features of ClickBid?

    ClickBid offers the following features:

    • API
    • Activity dashboard
    • Auction management
    • Batch checkout processing
    • Bid management
    • Continuous data backup
    • Customizable branding
    • Event tracking
    • Event triggered actions
    • Facebook & Twitter integration
    • Historical data archiving
    • Importing of bidders/items
    • Mobile integration
    • PCI DSS compliance
    • Post-event reporting
    • Pre-event registration
    • Promote event details
    • Text outbid notices
    • Third party integrations

    Q. Who are the typical users of ClickBid?

    ClickBid has the following typical customers:

    Mid Size Business, Non Profit, Small Business

    Q. What languages does ClickBid support?

    ClickBid supports the following languages:

    English

    Q. What type of pricing plans does ClickBid offer?

    ClickBid has the following pricing plans:

    Subscription

    Q. Does ClickBid support mobile devices?

    ClickBid supports the following devices:

    iPhone, iPad

    Q. What other apps does ClickBid integrate with?

    ClickBid integrates with the following applications:

    Authorize.net, ImportOmatic, Kindful, Neon One, PayPal

    Q. What level of support does ClickBid offer?

    ClickBid offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials