SimplyBook.me
About SimplyBook.me
SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.
The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.
In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.
At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!
Key benefits of SimplyBook.me
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- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy we found SimplyBook.me
Reviewed on 27/10/2021
Pros
What's nice about SimplyBook.me is that you can customize which features you want.
Cons
There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.
Alternatives Considered
CalendlyReasons for Choosing SimplyBook.me
SimplyBook.me has the most features we need.Reasons for Switching to SimplyBook.me
SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.Response from SimplyBook.me
Dear Paula,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website.
All the best
The SimplyBook.me team
- Industry: Fine Art
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it works well
Reviewed on 16/07/2024
Very good will continue to use for my business
Very good will continue to use for my business
Pros
It’s pretty accurate and I am able to book clients worldwide
Cons
There are a lot of features and to change address i have to cancel my subscription and redo
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Simply Book Me Review
Reviewed on 16/07/2024
I would give the service overall 3 stars just need to simplify things and make the booking site...
I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.
Pros
The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.
Cons
The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
SimplyBook.me is a great entry level appointment booking platform
Reviewed on 19/10/2024
SimplyBook.me is a great entry level appointment booking platform for beginners.
SimplyBook.me is a great entry level appointment booking platform for beginners.
Pros
It's amazing as a free appointment booker.
Cons
It's still not a better option than Calendly.
Response from SimplyBook.me
Thank you so much for taking the time to leave us a review! We're glad you are enjoying using our platform.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple to setup and feature rich
Reviewed on 24/03/2024
Very positive overall, happy to be using the platform
Very positive overall, happy to be using the platform
Pros
The interface for setting up was intuitive and quick to master. There were plenty of features to cover most use-cases especially payment options for international operations such as South Africa is supported.
Cons
I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.
Reasons for Choosing SimplyBook.me
SimplyBook has many more features, the interface is more intuitive which makes client onboarding much easier. The interface is slicker and smoother presenting a more professional experience at a marginally higher cost.Switched From
BookingKoalaResponse from SimplyBook.me
Thank you for your detailed review and for choosing SimplyBook.me!
We're thrilled to hear that you found our platform simple to set up with many features. Your feedback is appreciated, and we'll take it into consideration for future improvements.
We're delighted that you're happy overall with the platform and that the switch from BookingKoala has been positive.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued SimplyBook.me user!
SimplyBook.me FAQs
Below are some frequently asked questions for SimplyBook.me.Q. What type of pricing plans does SimplyBook.me offer?
SimplyBook.me offers the following pricing plans:
- Starting from: £7.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free: 0 GBP (50 bookings + 1 custom feature) Basic 7.5 GBP/month (100 bookings + custom features) Standard: 20.9 GBP/month (500 bookings + 8 custom features) Premium: 41.9 GBP/month (2000 bookings + unlimited custom features) All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.
Q. Who are the typical users of SimplyBook.me?
SimplyBook.me has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SimplyBook.me support?
SimplyBook.me supports the following languages:
Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish
Q. Does SimplyBook.me support mobile devices?
SimplyBook.me supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SimplyBook.me integrate with?
SimplyBook.me integrates with the following applications:
2Checkout, Braintree, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier, authorize.net
Q. What level of support does SimplyBook.me offer?
SimplyBook.me offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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